Peppers Beach Club and Spa - Palm Cove

Photo gallery for Peppers Beach Club and Spa - Palm Cove

Primary image
On the beach
3 outdoor pools, sun loungers
3 outdoor pools, sun loungers
3 outdoor pools, sun loungers

Overview of Peppers Beach Club and Spa - Palm Cove

UNESCO Sustainable Travel Pledge

Peppers Beach Club and Spa - Palm Cove

5-star property
Palm Cove beachfront hotel with 3 outdoor pools and spa

9.0/10 Superb

923 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
123 Williams Esplanade, Palm Cove, QLD, 4879
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Valet parking
  • Children's pool
  • Spa tub
  • Pool bar
  • Swim-up bar
For families
  • Children's pool
  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Palm Cove
  • Great Barrier Reef - 13 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 29 min drive
  • Redlynch Station - 22 min drive
  • Freshwater Station - 23 min drive
  • Cairns Station - 26 min drive
  • Airport shuttle (surcharge)

About this property

Peppers Beach Club and Spa - Palm Cove

5-star luxury hotel in the heart of Palm Cove
You can look forward to a roundtrip airport shuttle, a swim-up bar, and a poolside bar at Peppers Beach Club and Spa - Palm Cove. This hotel is a great place to bask in the sun with a beachfront location. Indulge in a hot stone massage, aromatherapy, and hydrotherapy at Exclusive Spa, the onsite spa. The onsite restaurant, Lime & Pepper Restaurant, features ocean views. Free WiFi in public areas is available to all guests, along with a terrace and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sun loungers and a swim-up bar
  • Free self parking, plus valet parking (surcharge)
  • An outdoor tennis court, limo/town car service, and barbecue grills
  • A 24-hour front desk, wedding services, and massage treatment rooms
  • Guest reviews speak well of the beach locale, pool, and helpful staff
Room features
All guestrooms at Peppers Beach Club and Spa - Palm Cove include thoughtful touches such as air conditioning and bathrobes, in addition to amenities like safes and WiFi. Guests reviews give good marks for the spacious rooms at the property.
Extra amenities include:
  • Showers and hair dryers
  • Flat-screen TVs with cable channels
  • Balconies, refrigerators, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free secured, covered onsite self parking
  • Onsite valet parking (AUD 5.00 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Pool gate

What to do

  • On the beach
  • Tennis

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Exclusive Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Lime & Pepper Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per stay

Optional extras

  • WiFi is available in guestrooms for AUD 19.95 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of AUD 22.00 per person (one-way)
  • Credit card charges are subject to an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Parking

  • Valet parking costs AUD 5.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Peppers Beach Club Palm Cove
Peppers Club Hotel Palm Cove Beach
Peppers Beach Club Palm Cove Hotel
Peppers Beach Club Palm Cove Resort
Peppers Beach Club Resort
Peppers Beach Club
Peppers Beach Club Spa Palm Cove
Peppers Palm Cove Palm Cove
Peppers Beach Club Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel
Peppers Beach Club and Spa - Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel Palm Cove

Frequently asked questions

Does Peppers Beach Club and Spa - Palm Cove offer free cancellation for a full refund?
Yes, Peppers Beach Club and Spa - Palm Cove does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Peppers Beach Club and Spa - Palm Cove?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Peppers Beach Club and Spa - Palm Cove?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Peppers Beach Club and Spa - Palm Cove?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Peppers Beach Club and Spa - Palm Cove?
Yes, there's free self parking.
Is airport shuttle service offered by Peppers Beach Club and Spa - Palm Cove?
Yes, an airport shuttle is available. The charge is AUD 22.00 per person one-way.
What are the check-in and check-out times at Peppers Beach Club and Spa - Palm Cove?
You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Peppers Beach Club and Spa - Palm Cove and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Peppers Beach Club and Spa - Palm Cove also has a fitness center and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Peppers Beach Club and Spa - Palm Cove?
Yes, Lime & Pepper Restaurant offers ocean views. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Numi (7-min walk), Wok On Noodle Bar (8-min walk), and Nu Nu Restaurant (9-min walk).
Does Peppers Beach Club and Spa - Palm Cove have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Peppers Beach Club and Spa - Palm Cove like?
Peppers Beach Club and Spa - Palm Cove is in Palm Cove, a short 8-minute walk from Palm Cove Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

9.0

Superb

8.7/10

Cleanliness

8.7/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Not exactly a 5star but would stay again.
Convenient location right next to everything. Right across the road from beach, close to shops and on main strip. Staff where polite and friendly. Pool area is the asset to this hotel! Breakfast was average and the cleanliness of the rooms was average also. I think price for most people would be a little high but given the time of year an influx of visitors can’t complain.
Panos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful pool area and pool bar. Restaurants close buy and shops too. Lovely room with outdoor spa.
Joanne, 4-night romance trip
Verified Wotif guest review

8/10 Very good

Great, kid friendly resort. Daughter loved the pool The rooms were well set up for a family with washing machine etc. The extra $20 to get 'late' checkout (11am) was not ideal given nightly cost.
Emily, 3-night family trip
Verified Expedia guest review

8/10 Very good

Very good location for everything! Pools are so good especially the one for adults only
Jing, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Lorrie, 3-night trip
Verified Wotif guest review

10/10 Exceptional

narelle therese, 5-night trip
Verified Expedia guest review

8/10 Very good

Trent, 4-night trip
Verified Wotif guest review

6/10 Good

1. Room smelt liked cigarette 2. Spa bath didn’t work had to get fixed 3. Tv in room didn’t work 4. Fan in lounge room didn’t work 5. Coffee machine didn’t work 6. Towel holder almost fell over 7. Cocktails to expensive
Tim, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Nice place to stay for relaxation
Kevin, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great pool for the kids,
jason, 7-night trip
Verified Wotif guest review