Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults

Peppers Beach Club and Spa - Palm Cove

5-star5 stars
123 Williams Esplanade, Cairns, QLD, 4879, Australia

5-star beachfront resort with spa, near Palm Cove Beach
  • Free WiFi in lobby and free parking

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Only set back is the absence of elevators as it hampers movements for handicapped or…May 10, 2019
  • Our stay didn’t start well with the monthly markets being on and the resort neglecting to…Oct 31, 2020

Peppers Beach Club and Spa - Palm Cove

More Info: 6823 2342

from S$208
  • Room (Resort Spa)
  • 1 Bedroom Resort
  • 2 Bedroom Resort
  • Room (Resort Spa - Weekly Housekeeping)
  • 1 Bedroom Resort - Weekly Housekeeping
  • 3 Bedroom Ocean
  • 3 Bedroom Ocean - Weekly Housekeeping
  • Garden Spa
  • 1 Bedroom Garden Penthouse
  • 3 Bedroom Resort
  • Garden Spa - Weekly Housekeeping
  • 1 Bedroom Garden Penthouse - Weekly Housekeeping
  • 3 Bedroom Resort - Weekly Housekeeping
  • Room (Ocean Spa)
  • Room (Ocean Spa- Weekly Housekeeping)
  • 1 Bedroom Ocean
  • 1 Bedroom Ocean - Weekly Housekeeping

What’s around Peppers Beach Club and Spa - Palm Cove

Landmarks

  • In Palm Cove
  • Palm Cove Beach - 1 min walk
  • Clifton Beach - 44 min walk
  • Wet Tropics of Queensland - 23 min walk
  • Macalister Range National Park - 24 min walk
  • Macalister Range National Park - 24 min walk
  • Kuranda National Park - 31 min walk
  • Clifton Village Shopping Centre - 37 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 28 min drive
  • Redlynch Station - 23 min drive
  • Freshwater Station - 25 min drive
  • Cairns Station - 26 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking

  • Onsite valet parking (AUD 5.00 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Pool sun loungers
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Garden
  • Picnic area
Accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Exclusive Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Lime & Pepper Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Reservations are required.

Peppers Beach Club and Spa - Palm Cove’s small print

Also known as

  • Peppers Beach Club Palm Cove
  • Peppers Beach Club and Spa - Palm Cove Palm Cove
  • Peppers Beach Club and Spa - Palm Cove Resort Palm Cove
  • Peppers Club Hotel Palm Cove Beach
  • Peppers Beach Club Palm Cove Hotel
  • Peppers Beach Club Palm Cove Resort
  • Peppers Beach Club Resort
  • Peppers Beach Club
  • Peppers Beach Club Spa Palm Cove
  • Peppers Palm Cove Palm Cove
  • Peppers Beach Club and Spa - Palm Cove Resort

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: AUD 200 per stay

Optional extras

Credit card charges are subject to an extra charge

Valet parking costs AUD 5.00 per day

Airport shuttle service is offered for an extra charge of AUD 22.00 per person (one-way)

WiFi is available in guestrooms for AUD 19.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Peppers Beach Club and Spa - Palm Cove

  • Does Peppers Beach Club and Spa - Palm Cove offer free cancellation for a full refund?
    Yes, Peppers Beach Club and Spa - Palm Cove does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Peppers Beach Club and Spa - Palm Cove?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Peppers Beach Club and Spa - Palm Cove?
    Yes, there's free self parking.
  • Is there a pool at Peppers Beach Club and Spa - Palm Cove?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Peppers Beach Club and Spa - Palm Cove?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Peppers Beach Club and Spa - Palm Cove?
    You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
  • Are there restaurants at or near Peppers Beach Club and Spa - Palm Cove?
    Yes, Lime & Pepper Restaurant offers ocean views. Nearby restaurants include Numi (7-min walk), Anita's Spice Restaurant (8-min walk), and Jack and shanan's (8-min walk).
  • Is airport shuttle service offered by Peppers Beach Club and Spa - Palm Cove?
    Yes, an airport shuttle is available. The charge is AUD 22.00 per person one-way.

Recent reviews

Fabulous 8.6 From 244 reviews

Very good 8.0
Will be returning
Pleasant, comfortable accomodation in an ideal setting. We particularly appreciate the pleasant, engaging staff - always available but never obtrusive. We stayed for nine nights, but wish it had been longer.
Fernando, au9 night trip
Good 6.0
Quiet with a great pool. Rooms outdated and basic but comfortable. Spa on balcony faulty but didn’t detract from stay. Ocean view rooms, you’re paying for the sound and the privacy of other rooms, not the view
Jess, au3 night trip
Very good 8.0
Short Stay 3 nights
It was a Short stay. Location excellent . Amenities good. Pools wonderful. Units are clean with a daily service. Breakfast was good . Enjoyed our stay .
Christopher, au3 night family trip
Exceptional 10.0
Beautiful place , staff are so friendly. Pools are so relaxing
Julie, au1 night romance trip
Fair 4.0
Furniture was old damaged and uncomfortably the balcony sliding door fell off they were doing renovations right under our ocean view room told us only 9am till 2pm they were still drilling and banging at 500pm Friday then 7am Saturday pest guy digging and spraying chemicals so not happy with our expensive experience.
Russ, au4 night romance trip
Very good 8.0
Likes: Great staff, very tidy and very clean rooms, good facilities, easy walking distance to most shops, a very good selection of restaurants, bars and take away establishments very close by, two very good swimming pools Dislikes: nothing substantial apart from a little bit of wear and tear in some instances which is to be expected. could argue its a bit over priced
Brian, au3 night romance trip
Fair 4.0
Very run down rooms. Had to change rooms due to cleanliness
au5 night romance trip
Fair 4.0
Disappointed no bathroom in room, disappointed no room service and no food in the resort. The pool bar stopped cooking food when we checked in and we had to walk around and find food outside of resort
au1 night romance trip
Very good 8.0
Peppers is in a beautiful setting with a very relaxed atmosphere All the staff were helpful and polite A negative would be the number of stairs we had to climb to get to our room as I am in my mid seventies and my partner is eighty one I guess climbing was fine but then we had to get our luggage there which was not fine!
Shirley, au1 night romance trip
Fair 4.0
The pool and friendly hotel staff were the best part of our stay. The noise from the neighbouring hotel room echoed through our room. The dishwasher in the room would not turn on. Wi-fi was bad and kept reloading every 5 minutes and was a paid service. Being a solo parent trekking up all the stairs could have been helped if staff offered to help with bags. There is no room service available even though listed on their website. Although the rooms were clean, they are run down and due for renovating. Overpriced.
B, au2 night family trip

Peppers Beach Club and Spa - Palm Cove