Occidental at Xcaret Destination - All Inclusive

4.0 star property
All-inclusive beachfront property with free children's club, near Xcaret Eco Theme Park

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Aerial view
Exterior
Interior entrance
Poolside bar
Exterior
Near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive offers a serene escape with a private beach, snorkeling, and relaxing body treatments. Enjoy breakfast buffets at one of the 10 on-site restaurants or indulge in Italian cuisine. With outdoor pools, sun loungers, mini golf and volleyball activities families will have endless fun.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free breakfast
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 11 restaurants and 11 bars/lounges
  • 7 outdoor pools
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Beach towels
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Cable/satellite TV service
The current price is S$344
includes taxes & fees
29 Apr - 30 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Premium bedding
Sofa bed - single
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Luxury Room (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Premium bedding
Sofa bed - single
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
Separate bedroom
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Unlimited Xplor Xperience - Basic Entrance

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Xplor Theme Park - 4 min drive - 2.0 km
  • Ferry to Cozumel - 9 min drive - 5.0 km
  • Playacar Golf Club - 13 min drive - 9.0 km
  • Playa del Carmen Main Beach - 17 min drive - 8.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Occidental at Xcaret Destination - All Inclusive offers a private beach where you can get a beach massage or play volleyball, plus you'll only be a five-minute drive from Xplor Theme Park. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials and body scrubs. El Pescador, one of 11 restaurants, serves seafood and is open for dinner. Other highlights at this all-inclusive property include 11 bars/lounges, a free kid's club and a fitness centre. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, Spanish
VISIBILITY

At a glance

Hotel size

    • 765 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

Children

    • Babysitting*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 11 restaurants
  • 11 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop
  • Children's games
  • Lifeguard on-site

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Archery
  • Mini golf
  • Snorkelling
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Golfing nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • Fitness centre
  • 7 outdoor pools
  • Shopping centre on-site
  • Arcade/games room
  • Spa services
  • 2 outdoor tennis courts
  • Sauna
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

El Pescador – This theme restaurant specialises in seafood and only serves dinner. Reservations are required.
Steak House – This steakhouse only serves dinner. Reservations are required. Open daily.
Los Olivos – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
D Oriental – This theme restaurant specialises in sushi and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.82 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector, a security system and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive offer free cancellation for a full refund?

Yes, Occidental at Xcaret Destination - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Occidental at Xcaret Destination - All Inclusive?

Yes, there are 7 outdoor pools.

Are pets allowed at Occidental at Xcaret Destination - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Occidental at Xcaret Destination - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

Is there an on-site casino at Occidental at Xcaret Destination - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Occidental at Xcaret Destination - All Inclusive and nearby?

Have fun with on-site activities such as archery, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball. Enjoy a swim in one of the 7 outdoor swimming pools or use the all-inclusive property's other amenities, which include 11 bars and a private beach. Occidental at Xcaret Destination - All Inclusive also has a sauna and a fitness centre, as well as an arcade and a garden.

Are there restaurants at or near Occidental at Xcaret Destination - All Inclusive?

Yes, there are 11 on-site restaurants, featuring seafood.

Does Occidental at Xcaret Destination - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Occidental at Xcaret Destination - All Inclusive like?

Occidental at Xcaret Destination - All Inclusive is a short 16-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park. Travellers love the property's prime location.

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Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

We really loved our stay friendly staff and good food !!!!
Maritza, 3-night trip

10/10 Exceptional

It was perfect for what we were looking for! Great place to stay.
Abby Gladden, 4-night trip

10/10 Exceptional

Exceptional stay
Friendly staff and great selection of food an available in the restaurants. Breakfast overlooking the sea every morning. Loads of wildlife
Mark, 13-night trip

10/10 Exceptional

Lovely stay
Beautiful hotel and grounds. Huge array of wildlife. Beautiful sunrises.great staff. Perfect location for Xcaret Park. Good choice of restaurants.
Theresa, 7-night trip

2/10 Poor

Not clean - do not stay
We stayed for 12 hours but booked a 4 night stay. The room was not clean and we got two full size beds when we said it was our honeymoon. We went to a new resort and had a good remainder of our honeymoon.
Mike, 4-night trip

10/10 Exceptional

We spent an amazing week in this hotel and would recommend it for sure. Cozy hotel, rooms, beach, a lot of good food.
Alina, 7-night trip

10/10 Exceptional

This place was fantastic. The setting was beautiful and the staff was incredibly helpful.
Mary, 4-night trip

8/10 Very good

Its a nice place to stay
Silvia Yolanda, 11-night trip

10/10 Exceptional

Great resort for families. Enjoyed our time with our 3 year old who loved all the wild life, pools, and beach. Great food and a wide range of food options.
Rebekka Lynne, 6-night trip

10/10 Exceptional

I love the concept of this hotel , very family friendly, love the nature around the hotel and how they are tryng yo be ecofriendly. One suggestion will be relative night shows, they should try to enrich the night show program. Only the Michael Jackson show was good.
Amelia, 4-night trip

10/10 Exceptional

very relaxing nature friendly place
jorge serrano, 4-night trip

10/10 Exceptional

The jungle atmosphere and the monkeys and other wildlife was incredible.
Julie, 5-night trip

10/10 Exceptional

The staff is always amazing, such a beautiful resort!
David, 3-night trip

8/10 Very good

The property is beautiful and a unique experience with all of the animals, walking trails, and mayan ruins right on the grounda. The beach area is also amazing.
Amy, 9-night trip

8/10 Very good

Beautiful resort
The resort is beautiful and you have access to the beach. Walking distance to Xcaret. The buffet food was bad, not many options and the food did not look fresh. The other problem that we had was the water pressure in the shower was horrible. In multiple occasions, while taking a shower the water was gone completely. It was reported but it was never fixed. The resort is HUGE, you need to use their trolly to move around the resort.
Gillie, 3-night trip

10/10 Exceptional

Great place very tropical
Scott, 7-night trip

8/10 Very good

Nice stay at the hotel. Food and facility are quite impressive. The environment is very nice and relaxing.
Ling, 2-night trip

8/10 Very good

Having the natural ocean swimming pools was great! And all the wild life and walking trails around the resort
Brad, 10-night trip

10/10 Exceptional

We loved the entire place ! It was such an amazing experience! We will go back for sure!
Karina, 3-night trip

10/10 Exceptional

I love this place
Rocio, 4-night trip

10/10 Exceptional

I loved that they kept the nature around the property. Didn’t cut down all the trees, stuff like that. The staff were great, food was good and the property was beautiful.
Sierra Katelyn, 8-night trip

8/10 Very good

Loved our stay here! The staff and service was exceptional, very friendly and helpful! Our room was clean and comfortable. Enjoyed all the food and drinks and the nightlife! We would definitely go back.
Leah, 8-night trip

8/10 Very good

The park was walking distance!
Maria, 4-night trip

8/10 Very good

The area, the natural animals , the high roofs and ceilings of the lobby and eating areas, the pools and the people working around here are great
SpicyHabanero700, 7-night trip

10/10 Exceptional

The area was unique and offered plenty of amenities. The animals were a great surprise and nice to see.
Gary, 4-night trip