Near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive offers a serene escape with a private beach, snorkeling, and relaxing body treatments. Enjoy breakfast buffets at one of the 10 on-site restaurants or indulge in Italian cuisine. With outdoor pools, sun loungers, mini golf and volleyball activities families will have endless fun.
VIP Access
Reviews
8.28.2 out of 10
Very good
Popular amenities
Free breakfast
Bar
Main amenities (12)
Daily housekeeping
On a private beach
11 restaurants and 11 bars/lounges
7 outdoor pools
Free children's club
2 outdoor tennis courts
Fitness centre
Sauna
Beach towels
24-hour room service
Coffee shop/cafe
Spa services
Feel at home (6)
Free cots/infant beds
Babysitting (surcharge)
Children's club (free)
Playground on-site
Private bathroom
Cable/satellite TV service
The current price is S$344
S$344
includes taxes & fees
29 Apr - 30 Apr
Room options
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Showing 11 of 11 rooms
View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
What's nearby
Xcaret Eco Theme Park - 16 min walk - 1.4 km
Xplor Theme Park - 4 min drive - 2.0 km
Ferry to Cozumel - 9 min drive - 5.0 km
Playacar Golf Club - 13 min drive - 9.0 km
Playa del Carmen Main Beach - 17 min drive - 8.7 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km
Restaurants
Occidental Vacation Club First Club Lounge at Grand Xcaret - 10 min walk
Festival Grand Buffet - 9 min drive
Cafeteca - 7 min drive
The Buffete - 11 min walk
El Mercado de San Juan - 7 min drive
About this property
Occidental at Xcaret Destination - All Inclusive
Occidental at Xcaret Destination - All Inclusive offers a private beach where you can get a beach massage or play volleyball, plus you'll only be a five-minute drive from Xplor Theme Park. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials and body scrubs. El Pescador, one of 11 restaurants, serves seafood and is open for dinner. Other highlights at this all-inclusive property include 11 bars/lounges, a free kid's club and a fitness centre. Fellow travellers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining
Land activities
Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis racquets
Children's club
Lessons/classes/games
Dancing
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Languages
English, French, Spanish
At a glance
Hotel size
765 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
11 restaurants
11 bars/lounges
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Mini golf
Playground
Babysitting (surcharge)
Local/corner shop
Children's games
Lifeguard on-site
What to do
On a private beach
Tennis
Beach volleyball
Archery
Mini golf
Snorkelling
Evening entertainment
Shopping
Pool table
Air hockey
Golfing nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
ATM/banking
Garden
Communal living room
Fitness centre
7 outdoor pools
Shopping centre on-site
Arcade/games room
Spa services
2 outdoor tennis courts
Sauna
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Lockers available
Banquet hall
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
37-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Free cot/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
El Pescador – This theme restaurant specialises in seafood and only serves dinner. Reservations are required.
Steak House – This steakhouse only serves dinner. Reservations are required. Open daily.
Los Olivos – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
D Oriental – This theme restaurant specialises in sushi and only serves dinner. Reservations are required. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.82 per accommodation, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector, a security system and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive
Frequently asked questions
Does Occidental at Xcaret Destination - All Inclusive offer free cancellation for a full refund?
Yes, Occidental at Xcaret Destination - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental at Xcaret Destination - All Inclusive?
Yes, there are 7 outdoor pools.
Are pets allowed at Occidental at Xcaret Destination - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Occidental at Xcaret Destination - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Occidental at Xcaret Destination - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.
What is there to do at Occidental at Xcaret Destination - All Inclusive and nearby?
Have fun with on-site activities such as archery, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes volleyball. Enjoy a swim in one of the 7 outdoor swimming pools or use the all-inclusive property's other amenities, which include 11 bars and a private beach. Occidental at Xcaret Destination - All Inclusive also has a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Occidental at Xcaret Destination - All Inclusive?
Yes, there are 11 on-site restaurants, featuring seafood.
Does Occidental at Xcaret Destination - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Occidental at Xcaret Destination - All Inclusive like?
Occidental at Xcaret Destination - All Inclusive is a short 16-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park. Travellers love the property's prime location.
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Occidental at Xcaret Destination - All Inclusive Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 December 2024
We really loved our stay friendly staff and good food !!!!
Maritza
Maritza, 3-night trip
10/10 Exceptional
30 December 2024
It was perfect for what we were looking for! Great place to stay.
Abby Gladden
Abby Gladden, 4-night trip
10/10 Exceptional
14 February 2025
Exceptional stay
Friendly staff and great selection of food an available in the restaurants. Breakfast overlooking the sea every morning. Loads of wildlife
Mark
Mark, 13-night trip
10/10 Exceptional
25 January 2025
Lovely stay
Beautiful hotel and grounds. Huge array of wildlife. Beautiful sunrises.great staff. Perfect location for Xcaret Park. Good choice of restaurants.
Theresa
Theresa, 7-night trip
2/10 Poor
7 March 2025
Not clean - do not stay
We stayed for 12 hours but booked a 4 night stay. The room was not clean and we got two full size beds when we said it was our honeymoon. We went to a new resort and had a good remainder of our honeymoon.
Mike
Mike, 4-night trip
10/10 Exceptional
15 December 2024
We spent an amazing week in this hotel and would recommend it for sure. Cozy hotel, rooms, beach, a lot of good food.
Alina
Alina, 7-night trip
10/10 Exceptional
25 December 2024
This place was fantastic. The setting was beautiful and the staff was incredibly helpful.
Mary
Mary, 4-night trip
8/10 Very good
22 November 2024
Its a nice place to stay
Silvia Yolanda
Silvia Yolanda, 11-night trip
10/10 Exceptional
31 December 2024
Great resort for families. Enjoyed our time with our 3 year old who loved all the wild life, pools, and beach. Great food and a wide range of food options.
Rebekka Lynne
Rebekka Lynne, 6-night trip
10/10 Exceptional
25 February 2025
I love the concept of this hotel , very family friendly, love the nature around the hotel and how they are tryng yo be ecofriendly. One suggestion will be relative night shows, they should try to enrich the night show program. Only the Michael Jackson show was good.
Amelia
Amelia, 4-night trip
10/10 Exceptional
4 December 2024
very relaxing nature friendly place
jorge serrano
jorge serrano, 4-night trip
10/10 Exceptional
27 December 2024
The jungle atmosphere and the monkeys and other wildlife was incredible.
Julie
Julie, 5-night trip
10/10 Exceptional
4 December 2024
The staff is always amazing, such a beautiful resort!
David
David, 3-night trip
8/10 Very good
21 December 2024
The property is beautiful and a unique experience with all of the animals, walking trails, and mayan ruins right on the grounda. The beach area is also amazing.
Amy
Amy, 9-night trip
8/10 Very good
12 March 2025
Beautiful resort
The resort is beautiful and you have access to the beach. Walking distance to Xcaret. The buffet food was bad, not many options and the food did not look fresh. The other problem that we had was the water pressure in the shower was horrible. In multiple occasions, while taking a shower the water was gone completely. It was reported but it was never fixed. The resort is HUGE, you need to use their trolly to move around the resort.
Gillie
Gillie, 3-night trip
10/10 Exceptional
24 November 2024
Great place very tropical
Scott
Scott, 7-night trip
8/10 Very good
8 December 2024
Nice stay at the hotel. Food and facility are quite impressive. The environment is very nice and relaxing.
Ling
Ling, 2-night trip
8/10 Very good
17 December 2024
Having the natural ocean swimming pools was great! And all the wild life and walking trails around the resort
Brad
Brad, 10-night trip
10/10 Exceptional
19 December 2024
We loved the entire place ! It was such an amazing experience! We will go back for sure!
Karina
Karina, 3-night trip
10/10 Exceptional
2 December 2024
I love this place
Rocio
Rocio, 4-night trip
10/10 Exceptional
28 December 2024
I loved that they kept the nature around the property. Didn’t cut down all the trees, stuff like that. The staff were great, food was good and the property was beautiful.
Sierra Katelyn
Sierra Katelyn, 8-night trip
8/10 Very good
17 December 2024
Loved our stay here! The staff and service was exceptional, very friendly and helpful! Our room was clean and comfortable. Enjoyed all the food and drinks and the nightlife!
We would definitely go back.
Leah
Leah, 8-night trip
8/10 Very good
28 December 2024
The park was walking distance!
Maria
Maria, 4-night trip
8/10 Very good
1 December 2024
The area, the natural animals , the high roofs and ceilings of the lobby and eating areas, the pools and the people working around here are great
SpicyHabanero700
SpicyHabanero700, 7-night trip
10/10 Exceptional
10 December 2024
The area was unique and offered plenty of amenities. The animals were a great surprise and nice to see.