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All properties in Cancun (and vicinity), Quintana Roo, Mexico

Crown Paradise Club Cancun All Inclusive

All-inclusive beachfront property with beach bar, near Delfines Beach

  • Free WiFi and free parking
From
S$412

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 77.
1 / 77Infinity Pool
Boulevard Kukulcan Km 18.5, Cancun (and vicinity), 77500, QROO, Mexico
7.8.Good.
  • While the premisses are clean and comfortable the food ( lunch) on open restaurant was…

    Jun 8, 2021

  • Great place for families, lots of things to do , small beach and was full of seaweed but…

    May 31, 2021

See all 1,516 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Transport options
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 617 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 2 poolside bars
  • 3 outdoor pools and indoor pool
  • Free children's club

Feel at home

  • Children's pool
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Television
  • Free toiletries

What’s around

  • In Zona Hotelera
  • Delfines Beach - 3 min walk
  • El Rey Ruins - 8 min walk
  • Aquaworld - 39 min walk
  • Maya Cancun Museum - 26 min walk
  • Costa Occidental de Isla Mujeres National Park - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Double Beds, Ocean View
  • Crown Room, Ocean View (Club Level /Tina Hidromasaje)
  • Standard Room (Plus)
  • Family Suite Paradise
  • Standard Room, 1 King Bed, Ocean View
  • Family Suite Crown

Location

Boulevard Kukulcan Km 18.5, Cancun (and vicinity), 77500, QROO, Mexico
  • In Zona Hotelera
  • Delfines Beach - 3 min walk
  • El Rey Ruins - 8 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Delfines Beach - 3 min walk
  • El Rey Ruins - 8 min walk
  • Aquaworld - 39 min walk
  • Maya Cancun Museum - 26 min walk
  • Costa Occidental de Isla Mujeres National Park - 20 min walk
  • Cancún Underwater Museum (Punta Nizuc) - 38 min walk
  • Ballenas Beach - 43 min walk
  • Cancun Interactive Aquarium - 3.9 mi / 6.3 km
  • La Isla Shopping Mall - 4.7 mi / 7.6 km
  • Cancun Convention Center - 6 mi / 9.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

At a glance

Size

  • 617 rooms
  • Arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Golfing nearby
  • Parasailing nearby
  • Beach towels
  • Children's pool
  • Tennis on site
  • Spa tub
  • Swim-up bar
  • Steam room
  • Sauna
  • Arcade/game room

Working away

  • Conference space
  • Conference space size (feet) - 7320
  • Conference space size (meters) - 680
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Furnished balcony or patio

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Climbing wall
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Other inclusions
  • Transportation to offsite activities

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include massages.

Dining

Waynees Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.

La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

San Soucis - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.

Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Small print

Also known as

  • Cancun Club Paradise
  • Paradise Cancun All Inclusive
  • Crown Paradise Club
  • Crown Paradise Club Cancun All Inclusive Hotel
  • Crown Paradise Club All Inclusive Hotel
  • Crown Paradise Club All Inclusive All-inclusive property
  • Crown Paradise Club Cancun All Inclusive Cancun
  • Crown Paradise Club Cancun All Inclusive All-inclusive property
  • Cancun Crown Paradise All Inclusive
  • Cancun Paradise Club All Inclusive
  • Crown Paradise All Inclusive
  • Crown Paradise All Inclusive Cancun
  • Crown Paradise Club Cancun All Inclusive All-inclusive property
  • Crown Paradise Club Cancun
  • Crown Paradise Club Cancun All Inclusive
  • Paradise All Inclusive Cancun

Policies

The hotel charges a service fee per order for room service. Please note, alcoholic beverages cannot be ordered via room service.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crown Paradise Club Cancun All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 7 onsite restaurants, featuring barbecue. Nearby restaurants include Benazuza (4-min walk), Tempo By Martin Berasategui (2.2 mi), and Mikado (2.3 mi).
  • No, this property doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
  • Have fun with onsite activities like volleyball, rock climbing, and ziplining and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Crown Paradise Club Cancun All Inclusive also has 2 poolside bars, 5 bars, and a sauna, as well as a steam room, an arcade, and a garden.
7.8.Good.
  • 8.0.Very good

    Experiencia agradable. Puede mejorar

    El hotel es muy grande y tiene bastantes actividades, lo mejor las piscina para adultos y el área de alberca para niños lo mejor. Alimentos en el buffet podría mejorar un poco. El servicio de la mayoría de los meseros muy bueno. Check in y check out muy lentos y check out con grandes filas. Sin mucha organización y difícil mantener los protocolos de seguridad (COVID). En la torre principal los elevadores muy complicado y tienes que esperar cierto tiempo. El show muy divertido, en general una experiencia agradable. Es un hotel grande y con bastante gente.

    3 night family trip, May 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    May 2021 Cancun

    Very enjoyable stay. The resort is very nice. Staff were the best. Elizabeth the concierge so helpful everything. My room attendant Elizabeth very efficient friendly and what a nice job she did. The room was always made perfect. Jesus, my bell hop very friendly and courteous. Gabrielle and Vanessa at concierge desk also so knowledgeable and helpful. The food was very good. Good quality, good choices/variety at specialty restaurants. Breakfast buffet always good also. I definitely recommend and will be back again.

    paul, 5 night trip, May 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    7 day stay... Great with some cautions

    The entire property was was well maintained and kept clean. The service was overall great. The amenities were plentiful. The buffet was ok but the 6 specialty restaurants were very good to exceptional. The only flaws were that it was very hard to communicate with the property prior to our arrival and so there were several unpleasant surprises upon arrival. Most of the large Cancun resorts the mandatory covid test to get back into the US were included. The Crown Paradise is not one so it was a surprise $100 expence and because of the day we left (Monday) and the day the testing center was closed (Sunday) we actually lost a full day of our 7 day vacation with having to leave the property to deal with all the covid requirements. This would have been a tragedy had we only had a 3 day stay instead of a 7 day trip. Also be aware that the Crown Paradises beach is almost gone due to the last hurricane but there is still plenty of great beach within a safe walking distance from the room. There was no visible information or printed schedule on the live entertainment and events on the property we just stumbled on to things we would not have wanted to miss and wonder what we did miss. The biggest tip I have is pre book your restaurant reservations prior to arrival. Over all we had a wonderful time. If we return to Cancun we will re book there.

    Rinda, 6 night trip, May 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall excellent stay. The check in was smooth, but because not all checkout instructions were given during check in process, checkout was long and difficult! We would have been better prepared had we known details.

    Valerie, 3 night family trip, Apr 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    They gave us a VIP free upgrade but the room smelled like mold

    Paul, 4 night trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    We traveled with a group of 5 including my son with special needs. The hotel does not allow adults in the kids pool as video shows. We were denied food from

    Ofelia, 4 night family trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great kids hotel

    Overall it was a great stay at the hotel. The beds were a little hard but the kids club and all the activities for them were amazing! They had a blast. Wish the adult swim up bar and hot tubs were open a little later than 5pm but we managed. Food was good. We would def stay here again.

    cancel, 3 night family trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice resort.

    In general, it was a clean resort and directly on the sea shore. Staff were very friendly and very helpful. The rooms were well served. The food options were limited. For morning there was only one option, with a buffet with same limited menu daily. There were 3 restaurants for dinner but you have to reserve a spot 3 days earlier. Otherwise, you are left with the same morning buffet with same limited menu. The night shows were nice but no advanced brochures of what to expect to see.

    6 night family trip, Mar 28, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I'm no fan if Cancun.

    It was ok. Id go back only for the slides.

    Sergio, 1 night family trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I love that pool areas and the beach .. but what was disappointing was the room it smelled like mold like something old and it had our clothes smelling like it. Also the bathtub was old and rusty and there was a roach crawling around in it at night .. housekeeping cage everyday and cleaner the room so that was nice but I’ve stayed in way better resorts for cheaper prices then this one

    4 night family trip, Mar 16, 2021

    Verified Expedia guest review

See all 1,516 reviews