The Royal Sands Resort & Spa All Inclusive

4.0 star property
Upmarket beachfront property with spa, near La Isla Shopping Mall

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The Royal Sands Resort & Spa All Inclusive

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Front of property
View from room
4 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand, sun-loungers, beach umbrellas

Overview of The Royal Sands Resort & Spa All Inclusive

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • Marina
  • On the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free area shuttle
  • 4 outdoor tennis courts
  • Health club
  • Free use of bicycles
  • Beach umbrellas
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

Junior Suite, 2 Double Beds, Ocean View

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Deluxe Suite, 2 Bedrooms

  • 141 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Deluxe Suite, 2 Bedrooms, Beachfront

  • 141 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Deluxe Suite, 1 Bedroom, Beachfront

  • 75 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Junior Suite, Beachfront

  • 41 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 18 min walk
  • Iberostar Cancun Golf Course - 38 min walk
  • Aquaworld - 2 min drive
  • Chac Mool Beach - 7 min drive
  • Forum Beach - 5 min drive
  • Cancun Convention Center - 5 min drive
  • El Rey Ruins - 5 min drive
  • Gaviota Azul Beach - 8 min drive
  • Delfines Beach - 6 min drive
  • Tortuga Beach - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)


  • Ilios Restaurant - 19 min walk
  • Taboo Cancun - 1 min drive
  • Puerto Madero - 1 min drive
  • Sidelines Sports Bar - 2 min walk
  • Harry's Prime Steakhouse and Raw Bar - 1 min drive

About this property

The Royal Sands Resort & Spa All Inclusive

At The Royal Sands Resort & Spa All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll only be a five-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. La Veranda, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket property include 2 poolside bars, a marina and a free kid's club. Fellow travellers say good things about the bar and restaurant.


All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities


Land activities

Tennis lessons


Water fitness


On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 340 rooms
  • Arranged over 9 floors


  • Check-in time from 4 PM until midnight
  • Express check-out available
  • Minimum check-in age – 25
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
  • One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)


  • Free uncovered on-site extended parking


  • Airport shuttle on request (available 24 hours a day)*


  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-service breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Paddleboard on site

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Snorkelling
  • Shopping
  • Pool table
  • Air hockey
  • Paddleboard on-site
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on-site


  • 15 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Marina
  • 4 outdoor tennis courts


  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Microwave
  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Cleaning supplies

Special features


Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.


La Veranda – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sisal – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Char Hut – This poolside café specialises in American cuisine and only serves light fare. Open daily.
Sidelines Sports Bar – On-site sports bar. Happy hour is offered. Open daily.
Sand Dollar – This seafood restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 4.65 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 146 per vehicle (return. Maximum occupancy 10)
  • Late checkout can be arranged for an extra charge of USD 500 (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 1 and 18 costs USD 146 (return)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Sands Resort & Spa All Inclusive offer free cancellation for a full refund?
Yes, The Royal Sands Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Royal Sands Resort & Spa All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at The Royal Sands Resort & Spa All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Royal Sands Resort & Spa All Inclusive?
Yes, there's free extended parking.
Is an airport shuttle service offered by The Royal Sands Resort & Spa All Inclusive?
Yes, an airport shuttle is available. The charge is USD 146 per vehicle return.
What are the check-in and check-out times at The Royal Sands Resort & Spa All Inclusive?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 500 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Royal Sands Resort & Spa All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at The Royal Sands Resort & Spa All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, volleyball and cycling and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. The Royal Sands Resort & Spa All Inclusive also has 2 poolside bars and a health club, as well as an arcade and a garden.
Are there restaurants at or near The Royal Sands Resort & Spa All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine and poolside dining.
What's the area around The Royal Sands Resort & Spa All Inclusive like?
The Royal Sands Resort & Spa All Inclusive is a short 18-minute walk from La Isla Shopping Mall and 5 minutes' walk from Kukulcan Plaza Shopping Mall. The local area is walkable and popular for its beaches.







Staff & service




Property conditions & facilities




10/10 Exceptional

Royal Sands👍
The all-inclusive is a good value. And there are multiple restaurant locations. Nice location.
Karen, 6-night family trip
Verified guest review

2/10 Poor

Carroll, 3-night trip
Verified guest review

8/10 Very good

Douglas Mark, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Timothy B, 9-night family trip
Verified Expedia guest review

6/10 Good

If you want all inclucive like the other places in Cancun this is not a good place there is no entertaiment at all. Front staff are not trained. They are very confused, most tried to sell time share. they have too much regulation that you feel you are at militery camp. But after you get your room everything is good , rooms are clean nice ,we had 3 rooms all of them were great. Food was great pools are nice. Over all its a great place especially for old people Thanks to Oscar Rolando for helping our group.
hassan, 4-night family trip