Five Lakes Resort

Photo gallery for Five Lakes Resort

Primary image
Indoor pool
View from room
In-room safe, laptop workspace, iron/ironing board, free WiFi
View from room

Overview of Five Lakes Resort

Five Lakes Resort

4.0 star property
4-star hotel in Maldon with golf course and spa

7.7/10 Good

793 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Colchester Road, Tolleshunt Knights, Maldon, England, CM9 8HX
Main amenities
  • 194 smoke-free guestrooms
  • Daily housekeeping
  • Golf course
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 1 outdoor and 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • Bar/lounge
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Layer Marney Tower - 14 min drive
  • Colchester Zoo - 16 min drive
  • Colchester Golf Club - 15 min drive
  • Colchester Town Hall - 24 min drive
  • Colchester Castle Park - 28 min drive
  • Marks Hall Gardens and Arboretum - 28 min drive
  • University of Essex - 32 min drive
  • St. Osyth Beach - 51 min drive

Getting around

  • Stansted Airport (STN) - 50 min drive
  • London (SEN-Southend) - 56 min drive
  • Colchester Station - 19 min drive
  • Hythe Station - 19 min drive
  • Colchester Kelvedon Station - 20 min drive

About this property

Five Lakes Resort

A great stay at Five Lakes Resort in Maldon can include a round of golf at the 36-hole course. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Brasserie 1 serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel get the details right with deep soaking tubs and bathrobes. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 194 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash
  • Golfing

Working away

  • Business center
  • 15 meeting rooms
  • Conference center (32292 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 36 holes of golf
  • Golf driving range on site
  • An indoor pool
  • Full-service spa
  • Spa tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable/satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Alarm clock

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

Brasserie 1 - This restaurant serves breakfast, lunch, and dinner. Reservations are required.
Sports Bar - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
Bar Lacu - This cocktail bar serves light fare only. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: GBP 50 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.95 for adults and GBP 6.95 for children (approximately)
  • Late check-out can be arranged for an extra charge of GBP 15 (subject to availability)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Colchester Five Lakes
Crowne Plaza Colchester Five Lakes
Crowne Plaza Colchester Five Lakes Maldon
Crowne Plaza Resort Colchester
Crowne Plaza Resort Colchester Five Lakes
Crowne Plaza Resort Colchester Five Lakes Maldon
Crowne Plaza Resort Five Lakes
Five Lakes Colchester
Five Lakes Resort Maldon
Five Lakes Maldon
Five Lakes Resort Hotel
Five Lakes Resort Maldon
Five Lakes Resort Hotel Maldon

Frequently asked questions

Overall score and ratings

7.7

Good

8.1/10

Cleanliness

7.8/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

6.7/10

Eco-friendliness

8/10 Very good

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Matthew, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Soundproofing Needed
The corridor and rooms are far too noisy. The air conditioning didn’t work. The breakfast room was filled with builders taking huge amounts of food. The bathrooms were tatty and when moved to Executive Room the bed and pillows were as hard as anything and super uncomfortable. The linens were good, very good. As were the bathroom accessories like shampoo and conditioner etc. They now don’t offer razor pack so remember yours. A lot of work is happening at the hotel, you do not hear it but hopefully the upgrade will sort out my stated tattiness. Staff very help, polite and understanding. Breakfast selection is stunningly good. Don’t like the fact of having to book a time for breakfast or the pool rather than just going when you want, but that’s COVID and hopefully it will change. Parking is lovely, as are the lifts and there are lots of antibacterial gel dispensers around. If the rooms can be more soundproofed the hotel is a winner but loudmouth guest’s who are selfish spoiled it for us.
Family Room Bathroom
Family Room Bathroom
Family Room Bathroom
Family Room
Lynn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night family trip
Verified Hotels.com guest review

6/10 Good

LOvely hotel with moth problem
The hotel is a little worn . very quiet setting , stunning views. Lovely staff members , lovely pool . The matress in room was way to soft and uncomfortable . the room was infested with moths and hotel failed to tell us even though they knew about the problem
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice stay….
Overall a really nice stay, staff were really lovely… We were previously informed regarding the building work etc so that wasn’t a problem, the only thing that spoilt it a little was that the steam room and the Jacuzzi were both not working, really important to us as we were only looking to chill around the pool during our stay 😤. PS Excited to go again once fully refurbished !!!
Haldun, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not relaxing unfortunately
Food from room service was not good. Got woken up by guests having a gathering, not the relaxing stay we expected.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tom, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Staff were lovely and the food in the restaurant was good. The spa facilities were extremely disappointing and the bathroom was very dated; the tap was leaking and spraying water when turned on.
donna, 2-night trip with friends
Verified Expedia guest review