Sony Side Up Guesthouse & Restaurant - 4 min walk
David's Fresh Noodle (Handmade) - 2 min walk
Pépé bistro - 2 min walk
Muse Café & Lounge - 2 min walk
La Dolce Vita - 4 min walk
About this property
Hyatt Regency Phnom Penh
Hyatt Regency Phnom Penh puts you a short five-minute drive from NagaWorld Casino and features a nightclub and a rooftop terrace. Guests can visit the spa to indulge in massages, aromatherapy or reflexology, and international cuisine is served at FiveFive Rooftop, which is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Khmer, Malay
At a glance
Hotel size
247 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered on-site self-parking
Free secured, covered on-site valet parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children's menu
Pool toys
Bed rails
Outlet covers
Working away
Business centre
11 meeting rooms
Conference space (4941 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Free pool cabanas
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2020
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Fireplace in reception
24-hour fitness centre
An outdoor pool
Full-service spa
Nightclub
Sauna
Steam room
At least 80% of food locally sourced
Vegetarian dining options
Comprehensive food waste policy
Banquet hall
Colonial architecture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Hand-held shower heads
Well-lit path to entrance
Room amenities
Be entertained
65-inch Smart TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Composting
Recycling
Mobile key entry
Guidebooks/recommendations
Special features
Spa
Jivapita Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Dining
FiveFive Rooftop – This fine-dining restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Market Cafe Restaurant – This café specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
The Attic – This bar specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Metropole Underground – On-site bar. Happy hour is offered. Reservations are required. Open selected days.
Poolside Bar – This bar is located by the pool. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 26 to 30 for adults and USD 12 to 15 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 21 August to 27 August:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 50.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 6:30 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hyatt Regency Phnom Penh Hotel
Hyatt Regency Phnom Penh Phnom Penh
Hyatt Regency Phnom Penh Hotel Phnom Penh
Frequently asked questions
Does Hyatt Regency Phnom Penh offer free cancellation for a full refund?
Yes, Hyatt Regency Phnom Penh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Phnom Penh?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 6:30 PM.
Are pets allowed at Hyatt Regency Phnom Penh?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees. Food and water bowls and litter trays are available.
Is parking offered on site at Hyatt Regency Phnom Penh?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Hyatt Regency Phnom Penh?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hyatt Regency Phnom Penh?
No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
What is there to do at Hyatt Regency Phnom Penh and nearby?
Hyatt Regency Phnom Penh has 2 bars, a nightclub and a spa, as well as an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Regency Phnom Penh?
Yes, FiveFive Rooftop offers international cuisine and poolside dining.
What's the area around Hyatt Regency Phnom Penh like?
Hyatt Regency Phnom Penh is in Phnom Penh City Centre, a short 3-minute walk from Royal Palace and 3 minutes' walk from National Museum of Cambodia.
Hyatt Regency Phnom Penh Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.8/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
5 November 2024
Dave
Dave, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
5 August 2024
Sreyny
Sreyny, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Beautiful place in Phnom Penh
We visited from the United States and had a wonderful stay here while in Phnom Penh. Staff was extremely friendly, accommodating and helpful. The morning breakfast provided the opportunity to try many cultural foods from around the world. The views from our room were a wonderful way to relax and wind down from each day. Would recommend staying to others.
Patrick
Patrick, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
A very pleasant surprise!
Staff are very professional and courteous. And very helpful. Room is very clean. The chambermaid took her time to make sure the room is thoroughly cleaned.
hwa chiang
hwa chiang, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
Rami
Rami, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2024
Eiko H
Eiko H, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
3 July 2024
Outside it is not clean at all…
Michael
Michael, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
Carroll
Carroll, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Gonzalo
Gonzalo, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
31 May 2024
Great property and friendly staff. Would stay there again definitely!
Bobby
Bobby, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 May 2024
Clean property. Nice pool and great cafe. Fantastic rooftop restaurant
Sarah
Sarah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Week long stay
Fantastic hotel, extremely polite & professional staff. Food options were probably some.of the best and most constent of any hotel I have stayed in - really enjoyed the stay!
Nathan
Nathan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Excellent, convenient location. Very walkable.
Alex
Alex, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 May 2024
Excellent hotel and location
Alex
Alex, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 May 2024
Catherine
Catherine, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 April 2024
Jean
Jean, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 March 2024
The rooftop restaurant was fantastic. 5 stars to the incredible staff. I look forward to returning.
Nathan
Nathan, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
19 March 2024
Short and sweet stay was excellent as always
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 March 2024
Perfect
Perfect
PASCAL
PASCAL, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
7 March 2024
Great service, smelly rooms
We were delighted with the level service provided, however, we found several issues with our rooms smelling bad because the air conditioning filters have not been replaced. Unfortunately for us this impacted our entire stay as the bad smell gave us perpetual headaches. At that price point, Hyatt Regency should spend more in ensuring their rooms smell better. Guests are paying a pretty penny to stay here.
I have to say that breakfast was great but if it were solely based on the rooms, I would not stay here again.
Jimmy
Jimmy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 February 2024
Girish
Girish, 3-night trip
Verified Expedia guest review
2/10 Poor
26 February 2024
Chris
Chris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 February 2024
Maura
Maura, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 February 2024
Daniel
Daniel, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 February 2024
Wonderful rooftop restaurant. Welcoming and friendly staff. Nice pool. Beautiful building.