Batam Marriott Hotel Harbour Bay

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Harbour Bay Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Batam Marriott Hotel Harbour Bay

Outdoor pool
Exterior
Exterior
Point of interest
Executive lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Pool
    Pool
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 8 meeting rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is S$290
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Sofa bed - double
Premium bedding
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - double
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 168 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - double
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Blackout curtains
Hairdryer
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453

What's nearby

  • Harbour Bay Ferry Terminal - 4 min walk
  • Nagoya Hill Mall - 4 min drive
  • Grand Batam Mall - 5 min drive
  • Batam Centre Ferry Terminal - 10 min drive
  • Batam Centre - 10 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive
  • Singapore (XSP-Seletar) - 20.5 miles/33 km
  • Changi Airport (SIN) - 13.9 miles/22.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Wey Wey Seafood - ‬3 min walk
  • ‪Morning Bakery Harbour Bay - ‬2 min walk
  • ‪Golden Palace - ‬11 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Goji Kitchen & Bar - ‬4 min walk

About this property

Batam Marriott Hotel Harbour Bay

When you stay at Batam Marriott Hotel Harbour Bay, you'll be a short five-minute drive from Harbour Bay Ferry Terminal and Nagoya Hill Mall. You can visit the spa to be pampered with massages or body treatments, and Goji Kitchen+Bar, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

Hotel size

  • 216 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired internet access in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (IDR 60000 per day)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 6:00 AM to 8:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Kayaking nearby
  • Fishing nearby

Working away

  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Goji Kitchen+Bar – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Mill&Co – This café only serves light fare. Open daily.
Altitude – Overlooking the ocean, this cocktail bar specialises in Asian cuisine and only serves light fare. Open daily.
Jiang He – On-site restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 302500 for adults and IDR 151250 for children
  • Airport shuttle service is offered for an extra charge of IDR 215000 per vehicle (one-way. Maximum occupancy 0)

Parking

  • Self-parking costs IDR 60000 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

Does Batam Marriott Hotel Harbour Bay offer free cancellation for a full refund?
Yes, Batam Marriott Hotel Harbour Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Batam Marriott Hotel Harbour Bay?
Yes, there's an outdoor pool.
Are pets allowed at Batam Marriott Hotel Harbour Bay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Batam Marriott Hotel Harbour Bay?
Yes. Self-parking costs IDR 60000 per day. Electric car charging is available.
Is an airport shuttle service offered by Batam Marriott Hotel Harbour Bay?
Yes, an airport shuttle is available from 6:00 AM to 8:00 PM. The charge is IDR 215000 per vehicle one-way.
What are the check-in and check-out times at Batam Marriott Hotel Harbour Bay?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing is available.
What is there to do at Batam Marriott Hotel Harbour Bay and nearby?
Have fun with nearby activities such as boat tours, fishing and kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Batam Marriott Hotel Harbour Bay also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Batam Marriott Hotel Harbour Bay?
Yes, there are 2 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Batam Marriott Hotel Harbour Bay like?
Batam Marriott Hotel Harbour Bay is located a short 4-minute walk from Harbour Bay Ferry Terminal.

Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Demola, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The best service and massage i have ever had in a long time.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night trip
Verified Expedia guest review

8/10 Very good

there was a bazar nearby the hotel and it was so loud until 9pm-ish. the hotel itself was located in the very conveniently and quite clean - even though my shower holder was already broken when I checked in, and the staff are very friendly and their service was amazing. there is a construction going on nearby to build a new shopping mall/restaurants area which will add more value to revisit the hotel.
jiseon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sean, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Right next to customs.... Convenient!
Nice cosy place next to the customs so straight into the hotel. Clean and very customer focused folks. Jones an apprentice was exceptionally courteous!
Ravindra, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel and staff were fine. However, due to peak period, we were asked to check out early which I feel it is unacceptable.
Jing Yi Giselle, 1-night family trip
Verified Expedia guest review

8/10 Very good

Angela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jaffrine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Mogana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a fantastic stay. The staff was top notch professionals. They oozed sincere warmth. The children were highly entertained by the friendly and captivating magician. Their holiday programmes are also very well planned. Marriotts is a must go to place to live it up.
Mogana, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Wendy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wee Khoon, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Qiu Yan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

I don't like.
Raymond, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Staff and service are great. Rooms are big and clean. Will stay here again.
Jingxuan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

CNY in Batam…
Super convenient from the ferry. Room was spacious and comfortable, as was the bed. Everything clean and well serviced. Food in the Goji restaurant was fantastic. Pool area could do with some more shade and food menu there was limited. All staff encountered were friendly and helpful. Shops, bars and restaurants also nearby. Adequate gym and lovely spa experience. Would stay again.
Fleur, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Huang Zi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

How can this be a 5 star hotel? Overpriced as well. No dressing table, poor room design, seaview blocked by plants and trees. $22sgd breakfast buffet is so average. Poor receptionist service. The bed is hard and uncomfortable. Noisy surroundings as well.....
Joshua, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

there was nothing not to like about my stay! it was accessible to harbour bay mall and there was a night market right outside the hotel. pool was nicely shaded in some areas and breakfast has got a good spread. service was prompt and excellent, they helped us with our luggages upon arrival as well as when we checked out!
Hajjar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very polite staff. Convenient to ferry terminal but not to main shopping area
Melissa, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

PEIR YONG, 2-night trip
Verified Expedia guest review