Australian National University - 4 min walk - 0.4 km
Canberra Centre - 4 min walk - 0.4 km
National Convention Centre - 13 min walk - 1.1 km
Australian War Memorial - 4 min drive - 2.6 km
Parliament House - 5 min drive - 3.7 km
Getting around
Canberra, ACT (CBR-Canberra Intl.) - 16 min drive
Kingston Canberra Station - 10 min drive
Queanbeyan Railway Station - 19 min drive
Bungendore Station - 30 min drive
Restaurants
Molly - 3 min walk
Akiba - 3 min walk
White Rabbit Cocktail Room - 1 min walk
Verity Lane Market - 2 min walk
PJ O'Reilly's - 2 min walk
About this property
Novotel Canberra
When you stay at Novotel Canberra, you'll be in a fantastic location, only a five-minute walk from Australian National University and Canberra Centre. Guests can take a dip in the indoor pool or grab a bite to eat at First Edition, which serves breakfast and dinner. A bar/lounge, a fitness centre and a hot tub are other highlights. The helpful staff and location get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
286 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (AUD 32 per night; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Winery tours nearby
Working away
7 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
An indoor pool
Heated pool
Hot tub
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Accessibility
Lift
Area rugs in public areas
Tile flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
First Edition – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
First Edition Bar – This bar serves lunch and light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 30 to 35 for adults and AUD 0 to 16 for children
Early check-in can be arranged for an extra charge of AUD 80 (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
Rollaway beds are available for AUD 60.0 per night
Parking
Self-parking costs AUD 32 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra
Frequently asked questions
Does Novotel Canberra offer free cancellation for a full refund?
Yes, Novotel Canberra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Canberra?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Novotel Canberra?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Canberra?
Yes. Self-parking costs AUD 32 per night. Parking spaces may be limited.
What are the check-in and check-out times at Novotel Canberra?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge of AUD 80 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Canberra?
No, this hotel doesn't have a casino, but Casino Canberra (11-min walk) is nearby.
What is there to do at Novotel Canberra and nearby?
Novotel Canberra has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Novotel Canberra?
Yes, there's an on-site restaurant, First Edition.
What's the area around Novotel Canberra like?
Novotel Canberra is in Canberra City Centre, a short 4-minute walk from Australian National University and 4 minutes' walk from Canberra Centre. Travellers say that the area is walkable and good for families.
Novotel Canberra Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
15 November 2024
Ian
Ian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Overnight stay Canberra
Good hotel convenient location, reasonable value for money
Barry
Barry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Jan
Jan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Max
Max, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
5 October 2024
Disappointing introduction to our National Capital
Long delays at check-in and when we left the hotel sometime later there was still a substantial queue.
We were unable to get a booking for the restaurant in spite of a large portable advertising sign advertising the restaurant outside the front of the hotel. Suggested the sign should be removed and advice from hotel staff was that “there are plenty of places outside the hotel to eat”!
Staff were very dismissive and none were wearing name tags.
Room very tired.
Overall very disappointing and not a great introduction to Canberra.
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Amazing staff
Staff very friendly and room very clean
Ian
Ian, 1-night trip
Verified Hotels.com guest review
2/10 Poor
1 September 2024
We have stayed at Novotel many times over the years however the state of the hotel for this stay was horrible. Dirty socks from previous guest left in our room, beds were so uncomfortable where the four of us had no sleep for two nights, the pillows were flat and old, the carpets were worn out and dirty. Cleaner came on second day and only fixed beds. Did not clean the room. The bathroom had no soap or body wash and only shampoo and conditioner. There was no parking available for guests so we had to park a few blocks away and lug our luggage through Canberra streets. The pool was not clean nor heated.
Very bad experience this time around z we won’t be staying there again.
Viki
Viki, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
25 August 2024
Bobby
Bobby, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Amazing
Rasem
Rasem, 1-night trip
Verified Expedia guest review
8/10 Very good
17 August 2024
Wonderful head waiter in restaurant.
First time we've come across a bathroom in two areas, shower and toilet in one room.... vanity as part of bedroom area
neil
neil, 1-night trip
Verified Hotels.com guest review
4/10 Fair
12 August 2024
there was no toothbrush and toothpaste. Could not charge my phone because the property did not have USB-c. Staff offered free parking for a customer before me, but the different staff who checked me in, charged for the parking.
Hyo sup
Hyo sup, 1-night trip
Verified Wotif guest review
8/10 Very good
11 August 2024
Overall our stay was pleasant, the only downfall is parking, not enough spaces even though you have to pay per day, and it is t cheap, there is no guarantee a space, you then have to park at another car park at a different location and walk back to the hotel with all your luggage.
Karlie
Karlie, 2-night trip
Verified Wotif guest review
8/10 Very good
11 August 2024
Christoph
Christoph, 1-night trip
Verified Wotif guest review
6/10 Good
11 August 2024
Kristy
Kristy, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 August 2024
Great location but disappointing stay
Bed and pillows hard. Room didnt have sheets for pull put couch even though we had 4 guests. Took 24s hrs for them to deliver some. Same for pillows and towels. Customer services mixed. App for room service failed took money, and then tried to charge it to room. Only told of limited payed parking the day off. Parked 2 blocks away first night.
Jessica
Jessica, 2-night family trip
Verified Hotels.com guest review
6/10 Good
9 August 2024
The room wasn’t kept well..
ants are on broken sink, stains in bath & overall not great
Ashleigh
Ashleigh, 1-night family trip
Verified Expedia guest review
4/10 Fair
28 July 2024
Nice hotel, lovely amenities. Unfortunately their parking situation is terrible. No parking spaces available so we had to park 3 blocks away… and we have a newborn. Not sure why this is.
Nathan
Nathan, 1-night family trip
Verified Wotif guest review
6/10 Good
27 July 2024
Room cleaning service only on day 3 after expressly asking for it. Hallway was never cleaned during our stay. Beds were ripped. Very limited car parking on site so we had to park in a car park offsite. Restaurant was good. Breakfast could do with more variety at the buffet, e.g. only one type of cheese, no margarine and no interesting breads such as sourdough was provided.
Silke
Silke, 3-night trip
Verified Wotif guest review
10/10 Exceptional
25 July 2024
nic place to stay kids enjoyed the indoor pool
Leigh
Leigh, 1-night family trip
Verified Lastminute guest review
6/10 Good
22 July 2024
It was convenient to location.
Sofya
Sofya, 1-night business trip
Verified Wotif guest review
10/10 Exceptional
21 July 2024
Katherine
Katherine, 3-night trip
Verified Wotif guest review
4/10 Fair
21 July 2024
Outdated 3 stars at the max.
Andrea
Andrea, 3-night trip
Verified Expedia guest review
2/10 Poor
20 July 2024
Central location - walk to the shops in Civic is good. Close to bus depot. Novotel Canberra doesn't allow a car park to be pre-booked. If you have queries, phones don't get answered unless you select "new reservation". On the day (being school holidays) the foyer check-in was horrid, busy and crowded and cramped. The building itself is clearly a converted government department building - typical for Canberra, a place with little to no historic character left (because everything gets knocked down then rebuilt - a very unsustainable approach to development) definitely not a Venice or Prague destination.
Lisa-Marie
Lisa-Marie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 July 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 July 2024
Super central location with heated pool
Superb location in Canberra, very central, close to great restaurants and right next to Murrays bus stop from Sydney. Tram station next to it. Lovely heated pool and good gym