Surrounded by natural beauty, Holiday Inn Resort Batam offers a unique blend of adventure and relaxation. Unwind with Thai cuisine at one of the 4 on-site restaurants or rejuvenate with a body wrap at Tea Tree Spa. Enjoy in-room WiFi, explore the garden and playground, or engage in activities like beach volleyball and horseback riding.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Free parking
Bar
Pool
Air conditioning
Main amenities (12)
Daily housekeeping
4 restaurants and 2 bars/lounges
Full-service spa
4 outdoor pools and indoor pool
Breakfast available
Free children's club
Free area shuttle
Outdoor tennis court
Fitness centre
Sauna
Steam room
Children's pool
Feel at home (6)
Free cots/infant beds
Children's pool
Children's club (free)
Playground on-site
Private bathroom
Separate sitting area
The current price is S$68
S$68
includes taxes & fees
1 May - 2 May
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Dining table
60 sq m
Sleeps 3
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Smoking
Batam Centre Ferry Terminal - 20 min drive - 21.3 km
Harbour Bay Ferry Terminal - 20 min drive - 19.7 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 49 min drive
Singapore (XSP-Seletar) - 24.2 miles/39 km
Changi Airport (SIN) - 19.8 miles/31.8 km
Free local area shuttle
Airport shuttle (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
RM Cirebon - 8 min drive
KFC - 4 min drive
Queen's Restaurant & Bar - 6 min walk
RM Bundo Kanduang - 8 min drive
Dragon Inn - 2 min walk
About this property
Holiday Inn Resort Batam by IHG
Bring the kids when you stay at Holiday Inn Resort Batam by IHG in Batam and they can enjoy the free kids' club. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Thai Orchid, one of 4 restaurants, serves Thai cuisine and is open for dinner. Other highlights include 4 outdoor pools, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, Indonesian
At a glance
Hotel size
275 units
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 17
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Children aged 5 and younger eat free breakfast
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps; 10-device limit)
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Free off-site parking nearby
Transfers
Airport shuttle (available 24 hours)*
Off-site
Free area shuttle
Shopping centre shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
4 restaurants
2 bars/lounges
Coffee shop
Private dining
24-hour room service
Travelling with children
Free children's club
Children's pool
Water slide
Mini golf
Free local shuttle
Playground
What to do
Tennis lessons
Beach volleyball
Basketball
Archery
Mini golf
Ropes course
Horse riding/hire
Pool table
Access to nearby outdoor pool
Access to nearby indoor pool
Golf lessons nearby
Hiking/biking trails nearby
Ski area nearby
Working away
Business centre
10 meeting rooms
Conference centre (13652 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Free pool cabanas
Pool loungers
Pool umbrellas
Romance packages
Facilities
4 buildings/towers
Built in 1999
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
4 outdoor pools
An indoor pool
Arcade/games room
Full-service spa
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Water slide
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Tile flooring in room
Deep-pile carpet in room
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Individually furnished
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi (speed of 50+ Mbps and 10-device limit)
Phone
Desk chair
Food and drink
Microwave (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Tea Tree Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
Thai Orchid – Overlooking the pool, this restaurant specialises in Thai cuisine and only serves dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 90000 for children
Airport shuttle service is offered for an extra charge of IDR 180000 per vehicle (one-way)
Shopping centre shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for IDR 500000.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Inn Batam By Ihg Batam
Holiday Inn Resort Batam by IHG Batam
Holiday Inn Resort Batam an IHG Hotel
Holiday Inn Resort Batam by IHG Resort
Holiday Inn Resort Batam by IHG Resort Batam
Frequently asked questions
Does Holiday Inn Resort Batam by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Resort Batam by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Resort Batam by IHG?
Yes, there are 4 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Holiday Inn Resort Batam by IHG?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Resort Batam by IHG?
Yes, there's free self parking.
Is an airport shuttle service offered by Holiday Inn Resort Batam by IHG?
Yes, an airport shuttle is available. The charge is IDR 180000 per vehicle one-way.
What are the check-in and check-out times at Holiday Inn Resort Batam by IHG?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Resort Batam by IHG and nearby?
Have fun with on-site activities such as horse riding, archery and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Holiday Inn Resort Batam by IHG also has 2 bars, a water slide and a sauna, as well as a steam room, an arcade and a picnic area.
Are there restaurants at or near Holiday Inn Resort Batam by IHG?
Yes, there are 4 on-site restaurants, featuring Thai cuisine and pool views.
Does Holiday Inn Resort Batam by IHG have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Holiday Inn Resort Batam by IHG have any outdoor private spaces?
Yes, every room features a balcony.
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Holiday Inn Resort Batam by IHG Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 December 2024
Excellent front desk services
murali
murali, 1-night trip
10/10 Exceptional
23 June 2024
Best Resort at Batam
Amazing Stay and food. Thanks for great hospitality!
Chetan
Chetan, 3-night trip
10/10 Exceptional
31 January 2025
Free pick-up from Sekupang Ferry Terminal
The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick.
I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.
Fattimah
Fattimah, 2-night trip
10/10 Exceptional
1 February 2025
Screaming kids everywhere
Kids everywhere. Not what i expected.
Ronald
Ronald, 1-night trip
10/10 Exceptional
2 June 2023
Enjoyable couple stay
Overall excellent stay and great resort with nice breakfast and pool !
Owen
Owen, 1-night trip
10/10 Exceptional
12 March 2024
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Anupam
Anupam, 2-night trip
10/10 Exceptional
10 June 2024
Nice place to stay. Good staff. Friendly and helpful.
Krishan
Krishan, 2-night trip
10/10 Exceptional
20 June 2024
Great place to relax and awesome customer service
Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Bala Murugan
Bala Murugan, 1-night trip
10/10 Exceptional
18 June 2023
We are delighted during the stay in this property.
Will come back again..
Kok Kok Wai Andy
Kok Kok Wai Andy, 3-night trip
8/10 Very good
14 November 2023
We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Mohamed ZAki
Mohamed ZAki, 2-night trip
10/10 Exceptional
24 March 2024
Always our choice for our family getaway
Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Philip
Philip, 1-night trip
8/10 Very good
7 December 2022
Staff are very friendly
KUANXIN
KUANXIN, 3-night trip
8/10 Very good
4 September 2022
Pool was fun and kids enjoyed the water slide! It was a bit far from the shopping malls but the hotel shuttle was nice.
Mary
Mary, 3-night trip
10/10 Exceptional
11 March 2024
Excellent!!!
Indrajit
Indrajit, 2-night trip
10/10 Exceptional
16 June 2023
Clean and nice hotel. The staff always have a smiling face. Very peaceful surroundings. The only bad thing is this hotel is far away from shopping area.
Mei Ling
Mei Ling, 2-night trip
8/10 Very good
18 June 2024
Old property.. decent setup.. not going back..
we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Nitin
Nitin, 2-night trip
10/10 Exceptional
19 December 2023
It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.
Gavryl
Gavryl, 2-night trip
10/10 Exceptional
21 April 2023
Excellent service
But the location is too far to travel around
Yuen Wei
Yuen Wei, 2-night trip
10/10 Exceptional
4 June 2023
Serenity and spacious environment
Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor.
Unfortunately, daily room cleaning was missing during our stay.
Morning breakfast is excellent.
Andy
Andy, 2-night trip
10/10 Exceptional
5 June 2024
I went to Indonesia for scuba diving. Expedia told me it was possible around Batam.
But the beaches and water around Batam are polluted, so no diving!
The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction.
Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing
Michael
Michael, 5-night trip
6/10 Good
10 April 2023
There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working
Jing
Jing, 2-night trip
8/10 Very good
4 January 2023
Quiet
Qingfeng
8/10 Very good
20 August 2023
Overall is ok. The beds needs to be changed as it’s old and it’s not comfortable to sleep on.
John Feng
John Feng, 5-night trip
2/10 Poor
19 March 2023
Overrated and Overpriced Hotel
An IHG hotel- is an overrating for this hotel. I have submitted my full comments yesterday- don’t know why I’m getting this survey mail again. Only good thing about this hotel is its staff at all levels are very pleasant with good attitude. But the property needs a major makeover and refurbishment to retain its IHG standards. I booked this hotel just for its name but flopped miserably.
WAVOO
WAVOO, 2-night trip
10/10 Exceptional
19 December 2022
Overall Good But toilet bowl problems
Booked 2 rooms and only 1 nite stay. Ferry now more expensive thus staying one nite is actually not worth. The staff is very friendly and helpful. The room toilet system one cannot flush out properly the other toilet made a noise after flushed.