Guests
All properties in Suzhou, Jiangsu, China

Park Hyatt Suzhou

Luxury hotel with indoor pool, connected to a shopping center, near Jinji Lake

  • Free WiFi in lobby

Image gallery

  • Restaurant
  • Restaurant
  • Pool
  • Park Lake View Suite - Living Area
  • Restaurant
Restaurant. Image 1 of 46.
1 / 46Restaurant
69 Xizhou Road, Suzhou Industrial Park, Suzhou, 215028, Jiangsu, China
10.0.Exceptional.
See 1 review

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 178 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Wuzhong
  • Jinji Lake - 10 min walk
  • Gate to the East - 3.9 mi / 6.3 km
  • Suzhou University - 6.5 mi / 10.5 km
  • Pingjiang Street - 6.6 mi / 10.6 km
  • Suzhou Museum - 7.6 mi / 12.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • 1 King Lake View
  • Park Lake View Suite
  • Garden View King
  • 1 King Deluxe
  • 2 Twin Deluxe
  • 1 King Bed
  • Park Suite
  • Park Executive Suite
  • 2 Twin Beds
  • Garden View Twin

Location

69 Xizhou Road, Suzhou Industrial Park, Suzhou, 215028, Jiangsu, China
  • In Wuzhong
  • Jinji Lake - 10 min walk
  • Gate to the East - 3.9 mi / 6.3 km

What’s around

Landmarks

  • In Wuzhong
  • Jinji Lake - 10 min walk
  • Gate to the East - 3.9 mi / 6.3 km
  • Suzhou University - 6.5 mi / 10.5 km
  • Pingjiang Street - 6.6 mi / 10.6 km
  • Suzhou Museum - 7.6 mi / 12.3 km
  • Humble Administrator's Garden - 8.9 mi / 14.3 km

Getting around

  • Wuxi (WUX-Shuofang) - 54 min drive
  • Suzhou Railway Station - 27 min drive
  • Yixing High-Speed Railway Station - 29 min drive
  • Suzhou North Station - 30 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 178 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast on weekdays (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa services on site

Working away

  • Business center
  • Number of meeting rooms - 6

Services

  • 24-hour front desk
  • Dry cleaning/laundry service

Facilities

  • Year Built - 2019
  • Elevator

Accessibility

  • Visual alarms in hallways

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually decorated

Freshen up

  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 65-inch LED TV
  • Satellite TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free newspaper
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Dining Room - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.

Apartment 208 - This steakhouse serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Small print

Also known as

  • Park Hyatt Suzhou Hotel
  • Park Hyatt Suzhou Suzhou
  • Park Hyatt Suzhou Hotel Suzhou

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between CNY 188 and CNY 188 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 1300 per vehicle (one-way)

Policies

Pool access available from 6:30 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Park Hyatt Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Meister Bräu Biergarten - brew house and restaurant (2 mi), Zapata's (3.5 mi), and Mammamia (4.6 mi).
  • Yes, an airport shuttle is available. The charge is CNY 1300 per vehicle one-way.
  • Park Hyatt Suzhou has an indoor pool and a fitness center, as well as spa services.
10.0.Exceptional.
  • 10.0.Exceptional

    Meihua, 2 night family trip, Jul 16, 2020

    Verified Hotels.com guest review

See 1 review