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Hotel Indigo Suzhou Grand Canal, an IHG Hotel

Photo gallery for Hotel Indigo Suzhou Grand Canal, an IHG Hotel

Exterior
Pool
Pool
Suite, 1 King Bed
Room

Overview of Hotel Indigo Suzhou Grand Canal, an IHG Hotel

Hotel Indigo Suzhou Grand Canal, an IHG Hotel

3.0 star property
3-star hotel in Suzhou

10.0/10 Exceptional

1 verified Hotels.com guest review

Map
Building 13, No.79 East Jinshan Road,, Suzhou New District,, Suzhou, Jiangsu, 215010

Room options

About this area

What's nearby

  • In Huqiu District

Getting around

  • Wuxi (WUX-Shuofang) - 44 min drive
  • Suzhou New District Railway Tram Stop - 11 min drive
  • Suzhou Railway Station - 20 min drive
  • Yixing High-Speed Railway Station - 31 min drive
  • Shishanlu Station - 2 min walk
  • Tayuan Lu Station - 11 min walk
  • Shajinqiao Station - 15 min walk

Restaurants

  • 北疆饭店 - 2 min walk
  • 台湾卢记麻辣火锅 - 5 min walk
  • 三万昌 - 4 min walk
  • Bar One - 6 min walk
  • 武藏野 - 5 min walk
Map

About this property

Hotel Indigo Suzhou Grand Canal, an IHG Hotel

Enjoy your visit to Suzhou with a stay at Hotel Indigo Suzhou Grand Canal, an IHG Hotel. Public transportation is only a short walk: Shishanlu Station is 2 minutes and Tayuan Lu Station is 11 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Room amenities

More

  • Mobile key entry

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p>

Also known as

Indigo Suzhou Canal, An Ihg
Indigo Suzhou Grand Canal an IHG Hotel
Hotel Indigo Suzhou Grand Canal, an IHG Hotel Hotel
Hotel Indigo Suzhou Grand Canal, an IHG Hotel Suzhou
Hotel Indigo Suzhou Grand Canal, an IHG Hotel Hotel Suzhou

Frequently asked questions

Does Hotel Indigo Suzhou Grand Canal, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Suzhou Grand Canal, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Suzhou Grand Canal, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
What are the check-in and check-out times at Hotel Indigo Suzhou Grand Canal, an IHG Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What's the area around Hotel Indigo Suzhou Grand Canal, an IHG Hotel like?
Hotel Indigo Suzhou Grand Canal, an IHG Hotel is a short 2-minute walk from Shishanlu Station and 19 minutes' walk from Suzhou Amusement Park.

Reviews

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

very lovely stay
It's a very lovely stay. Nice and big room, very cozy. The birthday setting and cake is also warm and friendly. Hotel bar is on 46 floor, perfect for a drink in the evening. Highly recommend, definitely would go back.
WEN JING, 1-night trip
Verified Hotels.com guest review