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The Ritz-Carlton, Nanjing

Photo gallery for The Ritz-Carlton, Nanjing

Exterior
Exterior
Premium bedding, minibar, in-room safe, individually decorated
Breakfast, lunch and dinner served
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Overview of The Ritz-Carlton, Nanjing

The Ritz-Carlton, Nanjing

5.0 star property
Luxury Nanjing hotel with full-service spa, connected to a shopping centre
9.6 out of 10 Exceptional
9.6/10 Exceptional

14 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
No 18 Zhongshan Road, Xuanwu District, Nanjing, 210018
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • 24-hour room service
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Xinjiekou

Getting around

  • Nanjing (NKG-Lukou Intl.) - 29 min drive
  • Nanjing Zhonghuamen Station - 5 min drive
  • Nanjing (NKJ-Nanjing Rail Station) - 8 min drive
  • Nanjing West Station - 8 min drive
  • Xinjiekou Station - 7 min walk
  • Daxinggong Station - 8 min walk
  • Changfujie Station - 14 min walk

Restaurants

  • 茶客老站 - 4 min walk
  • 米贩传奇 - 3 min walk
  • 南京大牌档 - 1 min walk
  • 满记甜品 - 1 min walk
  • 争鲜回转寿司 - 3 min walk
Map

About this property

The Ritz-Carlton, Nanjing

Enjoy your visit to Nanjing with a stay at The Ritz-Carlton, Nanjing. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and LAVANDULA serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. Public transportation is only a short walk: Xinjiekou Station is 7 minutes and Daxinggong Station is 8 minutes.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 295 rooms
  • Arranged over 62 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu
  • Bed rails

Working away

  • 10 meeting rooms
  • Conference space (20656 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

LAVANDULA – This buffet restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
DAI YUET HEEN – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
PIN NING FU – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
THE LOBBY LOUNGE – On-site restaurant. Reservations are required. Open daily.
FLAIR – This rooftop bar only serves dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 238 for adults and CNY 119 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 11:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Ritz Carlton Nanjing
The Ritz Carlton, Nanjing
The Ritz-Carlton, Nanjing Hotel
The Ritz-Carlton, Nanjing Nanjing
The Ritz-Carlton, Nanjing Hotel Nanjing

Frequently asked questions

Does The Ritz-Carlton, Nanjing offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Nanjing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Nanjing?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Nanjing?
Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
Are pets allowed at The Ritz-Carlton, Nanjing?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Ritz-Carlton, Nanjing?
Yes, there's free self parking.
What are the check-in and check-out times at The Ritz-Carlton, Nanjing?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Ritz-Carlton, Nanjing and nearby?
The Ritz-Carlton, Nanjing has a spa and an indoor pool, as well as a 24-hour health club.
Are there restaurants at or near The Ritz-Carlton, Nanjing?
Yes, LAVANDULA offers Chinese cuisine.
What's the area around The Ritz-Carlton, Nanjing like?
The Ritz-Carlton, Nanjing is in Xinjiekou, a short 7-minute walk from Xinjiekou Station and 17 minutes' walk from Nanjing Presidential Palace.

Reviews

9.6

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

9.8/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Greatest Hotel Ever
I have stayed here many times and they always exceed my expectations. Lily in the club is absolutely amazing always providing excellent service. George in housekeeping is also fantastic! The hotel is great but it is the ladies and gentlemen who work here that make every stay perfect.
Jennifer, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good hotel
The hotel is at the high end and busiest commercial area of Nanjing, parking is in a huge underground mall parking with no indication for access to hotel… All kinds of stores and restaurants around. Not far from major historical sites. Room isn’t very spacious, but super clean and well equipped. I’ve found the whole decoration a little dark. Great breakfast.
JEANCLAUDE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Absolutely amazing! Everything was perfect.
Jennifer, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Ping Chiao, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yong, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

服務真的沒得説，各階層員工都好有禮貌，令人入住得愉快
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Super friendly and a seamless service we can expect. Truly the best hotel. Also, the head concierge is very kind and nice to all the guests. I expect to be back in the hotel for my next business trip.
4-night business trip
Verified Hotels.com guest review