Guests
All properties in Suzhou, Jiangsu, China

Shangri-La Suzhou

Luxury hotel with indoor pool, connected to a shopping center, near Lingering Garden

  • Free WiFi and free parking
From
S$136

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  • Pool
  • Pool
  • Pool
  • Horizon Deluxe King - City View
  • Pool
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168 Ta Yuan Road, Suzhou, 215011, Jiangsu, China
9.2.Superb.
  • Overall nice stay. Only but far away from City. But our family has fun. Thank you to all…

    Dec 15, 2019

  • Short visit to Souzou from Shanghai while there. Very easy by fast train & worth a visit.…

    Nov 25, 2019

See all 41 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 390 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom

What’s around

  • In Huqiu District
  • Lingering Garden - 42 min walk
  • Suzhou University - 5.4 mi / 8.6 km
  • Shantang Street - 6.2 mi / 9.9 km
  • Humble Administrator's Garden - 7.9 mi / 12.7 km
  • Suzhou Museum - 7.9 mi / 12.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe King
  • Deluxe Twin
  • Horizon Deluxe King
  • Horizon Deluxe Twin
  • Premier King
  • Executive Suite King
  • Horizon, Premier Room, 1 King Bed

Location

168 Ta Yuan Road, Suzhou, 215011, Jiangsu, China
  • In Huqiu District
  • Lingering Garden - 42 min walk
  • Suzhou University - 5.4 mi / 8.6 km

What’s around

Landmarks

  • In Huqiu District
  • Lingering Garden - 42 min walk
  • Suzhou University - 5.4 mi / 8.6 km
  • Shantang Street - 6.2 mi / 9.9 km
  • Humble Administrator's Garden - 7.9 mi / 12.7 km
  • Suzhou Museum - 7.9 mi / 12.8 km

Getting around

  • Wuxi (WUX-Shuofang) - 48 min drive
  • Suzhou Railway Station - 28 min drive
  • Yixing High-Speed Railway Station - 35 min drive
  • Suzhou North Station - 36 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 390 rooms
  • This hotel is arranged over 51 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Steam room
  • Golfing nearby
  • Health club
  • Tennis on site
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Cafe Soo - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Small print

Also known as

  • Hotel Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Shangri La Hotel Suzhou
  • Shangri-La Suzhou Suzhou
  • Shangri-La Suzhou Hotel Suzhou
  • Shangri-La Hotel Suzhou
  • Shangri-La Suzhou
  • Shangri-La Suzhou Hotel
  • Suzhou Shangri-La
  • Suzhou Shangri-La Hotel
  • Shangri La Hotel Suzhou
  • Shangri La Suzhou
  • Shangri La Suzhou

Optional extras

Rollaway beds are available for CNY 349.8 per night

Buffet breakfast is offered for an extra charge of CNY 128 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 900 per person (one-way)

Policies

The listed child breakfast fee applies to guests age 11 and younger.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri-La Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Electric vehicle charging is available.
  • Yes, there's an indoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Alto Vino (2.3 mi), Songhelou (4.1 mi), and Songhelou (4.4 mi).
  • Yes, an airport shuttle is available. The charge is CNY 900 per person one-way.
  • Practice your swing on the tennis courts. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Shangri-La Suzhou also has a 24-hour fitness center and a sauna, as well as an arcade and a garden.
9.2.Superb.
  • 10.0.Exceptional

    A great place to stay

    A wonderful experience from the beginning. They always make your stay worthwhile

    Troy, 2 night trip, Jun 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The only complaint I have is that we were "led" to use a fixed rate "taxi" that parked outside the hotel lobby, which charged us more than otherwise (say a regular taxi or a taxi via an APP). I don't think such act should be linked to such a brand name hotel!

    June, 1 night trip with friends, May 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Definitely suggest this location.

    First stay here.. staff was fantastic... room large and clean. Located in a good area in a city that never stops growing.

    anthony, 3 night business trip, Mar 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel is kept very well and is very clean. The staff is also very nice.

    Trisha, 4 night business trip, Oct 15, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    recommended

    Good Location, comfortable rooms and good breakfast

    tatt, 2 night trip with friends, Jun 17, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    recommended

    Good Location, comfortable rooms and good breakfast

    tatt, 3 night family trip, Jun 17, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    旅行

    中规中矩的服务

    BO, 1 night trip, Jan 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    属于老牌的高端酒店,交通便利,服务周到,位于新区cbd,对面就是龙湖,购物吃饭极度便利!

    1 night romance trip, Jan 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    立地、部屋ともによし

    蘇州新区日本料理屋が集中する商業街が徒歩圏と非常に便利な立地。部屋も申し分ない。

    shujiro, 1 night business trip, Oct 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    廊下でタバコの匂いがした。かなりがっかりした。someone smoked in his room or somewhere in the hotel. So disappointed.

    1 night family trip, Apr 8, 2020

    Verified Expedia guest review

See all 41 reviews