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All properties in Suzhou, Jiangsu, China

W Suzhou

Luxury hotel with full-service spa, connected to a shopping center, near Suzhou Center

  • Free WiFi and free parking
From
S$227

Image gallery

  • Guest Room
  • Guest Room
  • Indoor Pool
  • Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Lake View - Lake View
  • Guest Room
Guest Room. Image 1 of 111.
1 / 111Guest Room
Building 7 Suzhou Center, Suzhou, 215021, Jiangsu, China
9.2.Superb.
  • Feels like family when arriving here. The service is fantastic, location is perfect,…

    Apr 8, 2021

  • Love my stay. It was perfect. Super comfortable and clean.

    Feb 13, 2021

See all 55 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 379 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

What’s around

  • In Wuzhong
  • Jinji Lake - 12 min walk
  • Suzhou Center - 11 min walk
  • Suzhou Culture and Arts Center - 43 min walk
  • Suzhou International Expo Center - 3 mi / 4.8 km
  • Yuanrong Times Square - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Wonderful Room, City Room, 1 King Bed, Non Smoking, City View
  • Wonderful Room, City Room, 2 Queen Beds, Non Smoking, City View
  • Spectacular Room, City Room, 1 King Bed, Non Smoking, City View
  • Spectacular Room, City Room, 2 Queen Beds, Non Smoking, City View
  • Fabulous Room, Room, 1 King Bed, Lake View
  • Cool Corner Suite, Suite, 1 Bedroom, Lake View, Corner
  • Studio Suite, 1 Bedroom, Non Smoking, Lake View
  • Mega Room, Room, 1 King Bed, Non Smoking, Lake View
  • Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Lake View
  • Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Lake View
  • Room, 2 Queen Beds, Non Smoking, View
  • Room, 1 King Bed, Non Smoking, View

Location

Building 7 Suzhou Center, Suzhou, 215021, Jiangsu, China
  • In Wuzhong
  • Jinji Lake - 12 min walk
  • Suzhou Center - 11 min walk

What’s around

Landmarks

  • In Wuzhong
  • Jinji Lake - 12 min walk
  • Suzhou Center - 11 min walk
  • Suzhou Culture and Arts Center - 43 min walk
  • Suzhou International Expo Center - 3 mi / 4.8 km
  • Yuanrong Times Square - 3.1 mi / 5 km
  • Suzhou University - 3.7 mi / 6 km
  • Suzhou Museum - 5.4 mi / 8.7 km
  • Humble Administrator's Garden - 6.7 mi / 10.7 km
  • Shantang Street - 7.9 mi / 12.7 km
  • Hanshan Temple - 10.5 mi / 17 km

Getting around

  • Hongqiao International Airport (SHA) - 56 min drive
  • Wuxi (WUX-Shuofang) - 48 min drive
  • Suzhou Railway Station - 21 min drive
  • Yixing High-Speed Railway Station - 27 min drive
  • Suzhou North Station - 27 min drive

At a glance

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Fitness classes on site
  • Yoga classes/instruction on site

Working away

  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 8751
  • Conference space size (meters) - 813
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 49-inch LED TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Away. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

The spa is open daily.

Dining

Toro Loco - This restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Su Yan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Woobar - This bar serves light fare only. Open daily.

Small print

Also known as

  • Hotel W Suzhou
  • W Suzhou Hotel
  • W Suzhou Suzhou
  • W Suzhou Hotel Suzhou

Optional extras

Rollaway beds are available for CNY 350.0 per night

Buffet breakfast is offered for an extra charge of CNY 198 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, W Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining and Spanish cuisine. Nearby restaurants include Starbucks (14-min walk), Blue Marlin (15-min walk), and Guanyu Chi (3.2 mi).
  • Onsite recreation at W Suzhou includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. W Suzhou also has a 24-hour health club and a garden.
9.2.Superb.
  • 10.0.Exceptional

    In room coffee (French press) is a mess and below expectations for such upscale hotel room

    2 night romance trip, Nov 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    CP值很高

    Very good location and very nice service

    Andy, 1 night family trip, Jul 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good stay

    As usual very good

    sabrina, 1 night family trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.

    2 night family trip, Dec 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.

    NEBruno, 3 night business trip, Dec 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Hotel is great. Management is very good. Service still needs to be improved.

    Joe, 2 night trip with friends, Aug 29, 2019

    Verified Expedia guest review

  • 6.0.Good

    A stupid actress

    I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what? The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!

    Kin Wah Thomas, 3 night business trip, Aug 28, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Smell is bad and services are not good

    2 night business trip, May 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was disappointing that the power supply of the hair dryer was broken.

    M.M, 1 night family trip, May 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We were very lucky and got upgraded to a very nice suite. Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.

    P, 2 night trip, Oct 28, 2018

    Verified Expedia guest review

See all 55 reviews