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All properties in Suzhou, Jiangsu, China

Hilton Suzhou

Luxury hotel with 3 restaurants, near Jinji Lake

  • Free WiFi and free parking
From
S$130

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275 Suzhou Avenue East Industrial Park, Suzhou, 215028, China
9.6.Exceptional.
  • I booked a suite and expect a suite. However I was asked to go to another adjacent block…

    Sep 5, 2018

  • Brilliant service as always! Everything was flawless!

    Jun 6, 2021

See all 34 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 538 guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • 2 indoor pools
  • Breakfast available
  • Health club

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Cookware, dishware, and utensils
  • Refrigerator
  • Private bathroom

What’s around

  • In Wuzhong
  • Jinji Lake - 33 min walk
  • Yuanrong Times Square - 30 min walk
  • Ferris Wheel Paradise - 30 min walk
  • Suzhou International Expo Center - 31 min walk
  • Suzhou Culture and Arts Center - 2.4 mi / 3.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Guest Room
  • Deluxe Room
  • King Deluxe Suite
  • Executive Room
  • Studio Suite
  • Deluxe One Bedroom Suite
  • Deluxe Two Bedroom Suite
  • Deluxe Three Bedroom Suite
  • One Bedroom Suite
  • Two Bedroom Suite
  • Three Bedroom Suite
  • Accessible Guest Room
  • King Suite
  • Presidential Suite
  • Guest Room
  • Executive Room
  • Deluxe Room

What’s around

Landmarks

  • In Wuzhong
  • Jinji Lake - 33 min walk
  • Yuanrong Times Square - 30 min walk
  • Ferris Wheel Paradise - 30 min walk
  • Suzhou International Expo Center - 31 min walk
  • Suzhou Culture and Arts Center - 2.4 mi / 3.8 km
  • Suzhou Industrial Park - 2.8 mi / 4.5 km
  • Dushu Lake - 3.7 mi / 5.9 km
  • Gate to the East - 4.3 mi / 7 km
  • In City Shopping Mall - 5 mi / 8.1 km
  • Suzhou Center - 5.4 mi / 8.8 km

Getting around

  • Hongqiao International Airport (SHA) - 49 min drive
  • Wuxi (WUX-Shuofang) - 53 min drive
  • Yixing High-Speed Railway Station - 26 min drive
  • Suzhou North Station - 27 min drive
  • Suzhou Railway Station - 28 min drive
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
map
See on map
275 Suzhou Avenue East Industrial Park, Suzhou, 215028, China

At a glance

Hotel size

  • This hotel has 538 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Train station shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Number of indoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Health club

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 21528
  • Conference space size (meters) - 2000
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Yuxi - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

BACIO - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Yuan Lobby Lounge - This lobby lounge specializes in fusion cuisine and serves light fare only. Open daily.

OPEN - This restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Beer Society - This bar specializes in fusion cuisine. Open daily.

Small print

Also known as

  • DoubleTree Hilton Hotel Suzhou
  • DoubleTree Hilton Suzhou
  • Hilton Suzhou Hotel
  • DoubleTree by Hilton Hotel Suzhou
  • Hilton Suzhou Hotel
  • Hilton Suzhou Suzhou
  • Hilton Suzhou Hotel Suzhou

Optional extras

Rollaway beds are available for CNY 298.0 per night

Buffet breakfast is offered for an extra charge of CNY 194 for adults and CNY 194 for children (approximately)

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 indoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and contactless check-out are available.
  • Yes, there are 3 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Meister Bräu Biergarten - brew house and restaurant (2.6 mi), Zapata's (4.7 mi), and Blue Marlin (5 mi).
  • Hilton Suzhou has 2 indoor pools and 2 bars, as well as a 24-hour fitness center and spa services.
9.6.Exceptional.
  • 10.0.Exceptional

    Good stay

    It's very nice and very new hotel.We love it and we had a good stay there.

    1 night trip with friends, Jun 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel apartment was bigger than my actual apartment. Had a washer in the room.

    1 night business trip, Jul 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very convenient location with a super market across the street.

    1 night trip, Mar 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Impressive building, great hotel.

    Stunning hotel very new, rooms are large and very well equipped, great location walking distance to retail shops,many great restaurant's nearby.

    Bryan, 5 night business trip, Jan 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    everything is great would love to see some improvement in overall training of staff and concierge service

    SLiu, 2 night trip, Aug 6, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    早餐丰富 环境美味

    整体不错

    jianhu, 1 night business trip, Jan 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    소주에 자주 출장 가지만 최고의 호텔입니다. 한국 라면도 나옵니다...ㅎㅎㅎㅎ

    SANG GYU, 1 night business trip, Jul 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    満足。

    リラックスできました

    Tsutomu, 2 night business trip, Jul 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice!

    KWANGSOO, 2 night business trip, Jun 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    아침 Good!!

    아침이 특히 좋아요.

    CHANG SUNG, 2 night business trip, May 29, 2019

    Verified Hotels.com guest review

See all 34 reviews