Houston Methodist Willowbrook Hospital - 3 min drive
Champions Golf Club - 3 min drive
Vintage Park - 6 min drive
Sam Houston Race Park - 7 min drive
Getting around
George Bush Intercontinental Airport (IAH) - 32 min drive
Houston, TX (EFD-Ellington Field) - 56 min drive
Houston William Hobby Airport (HOU) - 60 min drive
Houston Station - 28 min drive
Restaurants
In-N-Out Burger - 14 min walk
Raising Cane's Chicken Fingers - 13 min walk
Starbucks - 15 min walk
Pappadeaux Seafood Kitchen - 2 min walk
BJ's Restaurant & Brewhouse - 18 min walk
About this property
Extended Stay America Suites Houston Willowbrook
Extended Stay America Suites Houston Willowbrook is a great choice for a stay in Houston. You'll have free perks such as WiFi and self-parking.
Languages
English
At a glance
Hotel size
138 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Services
24-hour front desk
Laundry facilities
Facilities
Built in 1995
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
More
Housekeeping (on request)
Access via exterior corridors
Fees & policies
Optional extras
Housekeeping is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Policies
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Extended Stay America Houston Willowbrook
Extended Stay America Willowbrook
Extended Stay America Willowbrook Hotel
Extended Stay America Willowbrook Hotel Houston
Extended Stay America Willowbrook Houston
Extended Stay America Houston Willowbrook Hotel
Extended Stay America Willowbrook Hotel
Extended Stay America Houston Willowbrook
Extended Stay America Willowbrook
Hotel Extended Stay America Houston - Willowbrook Houston
Houston Extended Stay America Houston - Willowbrook Hotel
Hotel Extended Stay America Houston - Willowbrook
Extended Stay America Houston - Willowbrook Houston
Extended Stay America Houston Willowbrook
Extended Stay America Suites Houston Willowbrook Hotel
Extended Stay America Suites Houston Willowbrook Houston
Extended Stay America Suites Houston Willowbrook Hotel Houston
Frequently asked questions
Are pets allowed at Extended Stay America Suites Houston Willowbrook?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Houston Willowbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Houston Willowbrook?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
Does Extended Stay America Suites Houston Willowbrook have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Extended Stay America Suites Houston Willowbrook like?
Extended Stay America Suites Houston Willowbrook is a short 9-minute walk from Willowbrook Mall and 3 minutes' walk from Stone Moves Indoor Rock Climbing.
Extended Stay America Suites Houston Willowbrook Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.2/10
Cleanliness
6.4/10
Staff & service
4.0/10
Amenities
5.2/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
6/10 Good
16 November 2021
Not that bad
Staff was friendly, all seemed to be comedians in a sense lol place has cleaned up from the past and overall you can’t beat the price and you have a kitchen still and they aren’t hard on you at checkout
Eric
Eric, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 November 2021
The staff at the hotel were friendly but it ends there. The room was dirty, fleas, and noisy. I never stayed at an extended stay that did not have anything in the kitchen not a cup, pot, or utensils. This is more like an apartment complex than hotel.
Monique
Monique, 3-night family trip
Verified Expedia guest review
2/10 Poor
1 November 2021
The heater didnt work and couldn't get a proper blanket. The room was super noisy you could hear the people next to me screaming at the child and what sounded like someone beatinh their dog. There was cockaroachs EVERYWHERE. No shower curtain, the toilet would not stop running. I coule not even stay the whole time i planned to. The pictures that were advertised by expedia as well as the hotel are all false advertisement. Would never recommend this hotel to anyone .
Wesley
Wesley, 2-night trip
Verified Expedia guest review
2/10 Poor
30 October 2021
Extended Stay for Roaches
Upon my arrival it looked like it was going to be a nice place to stay. Jay at the front desk was very pleasant and check in with easy and quick. However I get to my room and it's a completely different story. The room itself was a little beat up it could definitely use some patchwork and some paint cabinets were kind of banged up the stove top was a rusty mess kind of like the refrigerator. But that's not the worst of it. The roaches in this place are out of control. Every time you look a roach is crawling over something I thought I could deal with it. I took a shower, took my clothes off and laid them down. Buy the time I got out of the shower roaches were crawling all over my dirty clothes and trying to get in my travel bag of clean clothes. In order to keep the roaches out of my bags and end up bringing them home I had to put my bags in the refrigerator to keep the roaches away. Finally at 3:00 in the morning I couldn't stand it anymore and called guest services which they were no help. Monday I'll be calling back for a refund because no person should pay to live like this.
Lee
Lee, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 October 2021
Paul
Paul, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 October 2021
Not Ok
Service was good, front desk made sure I was still able to get my key card to check in even though it was after hours. However, the room was terrible. There were baby roaches crawling everywhere, holes in the wall with a glove stuck inside it. Would not recommend to anyone.
Darleshia
Darleshia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 October 2021
Chanedra
Chanedra, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
1 October 2021
It's terrible. The manager had excellent customer service. But it was bad. Avoid, unless you are a transient and need a place to take shelter during a storm.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2021
Nice quiet property
william
william, 3-night business trip
Verified Orbitz guest review
8/10 Very good
20 September 2021
After a 13 hour drive the original Extended Stay gave my room away. So I got a room a few miles away. She was very nice but I was also upset the room rate was another 20 bucks a night. They should have honored my original price. If given the choice again I would not get another room with this company.
Brent
Brent, 1-night trip
Verified Expedia guest review
2/10 Poor
5 September 2021
Nice location, horrible cleanliness. I spent 1 night here before checking out. I didn’t even sleep in the room because roaches were everywhere, including the sheets. I ended up sleeping in my car and checking out the next day. They did issue me a refund for me next 2 nights. Friendly people and good location, just a disgusting hotel.
Jordan
Jordan, 3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
19 August 2021
Crystal Angelle
Crystal Angelle, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
18 August 2021
It was dirty, roaches, dirty room and sheets were nasty. The manager Bruce is rude, refuses to refund my money and refuses my phone calls. I want my refund
Verified traveller
7-night trip
Verified Expedia guest review
2/10 Poor
16 August 2021
Taneica Marie
Taneica Marie, 7-night trip
Verified Expedia guest review
8/10 Very good
12 August 2021
Pamela
Pamela, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
10 August 2021
DID NOT LIKE"" NOT"" THE ROOM.
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 August 2021
It was nice and quiet and peaceful
Verified traveller
2-night trip
Verified Expedia guest review
4/10 Fair
28 July 2021
Dirty.Cockroackes in room.TV/ cable not working. Lights by bed not working
Verified traveller
2-night family trip
Verified Expedia guest review
2/10 Poor
27 July 2021
Not that great! Go somewhere else
It was noisy, the a/c is very loud, tv barely works , tooooo many roaches in here the place it banged up. There’s no vending machine for drinks or nothing no ice machine. The over stay was ehh ok but too much going on
Lottie
Lottie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 July 2021
Samantha
Samantha, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 July 2021
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
2/10 Poor
18 July 2021
Crystal
Crystal, 1-night trip
Verified Expedia guest review
4/10 Fair
15 July 2021
The floors were dirty. Bugs in the room and no hot water.
Tyler
Tyler, 2-night trip
Verified Hotels.com guest review
2/10 Poor
13 July 2021
Dude was on his phone 10 minutes before checking me in the room was has a bad order I instantly canceled my room
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
2 July 2021
I was refused a room and a refund. When n
I tried calling in for a refund I was told
I couldn’t get one. Then when I asked for a supervisor I was told it would take a week for them to get back to me.