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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Palmer House a Hilton Hotel - Chicago

4-star4 stars
17 E Monroe St, Chicago, IL, 60603, United States of America

4-star hotel with spa, near Art Institute of Chicago
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • If it is possible, please request to have rooms on the eastside of the hotel. Westside…Mar 18, 2020
  • The only complaint is that there’s no coffee maker or access to room service breakfast in…Mar 16, 2020

Palmer House a Hilton Hotel - Chicago

More Info: 6823 2342

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Executive Room, Non Smoking, Business Lounge Access
  • Executive Room, Non Smoking, Business Lounge Access
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Bathtub
  • Suite, 1 King Bed
  • Suite, 2 Double Beds, Non Smoking
  • Room, Non Smoking (Roll-in Shower)
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Business Lounge Access (Bathtub)
  • Executive Room, Non Smoking, Business Lounge Access
  • Suite, Multiple Beds, Non Smoking
  • Business Room, 2 Double Beds, Non Smoking
  • Business Room, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking (Parlor)
  • Room, 2 Double Beds
  • Room, 2 Double Beds, Accessible, Bathtub

What’s around Palmer House a Hilton Hotel - Chicago

Landmarks

  • In The Loop
  • Art Institute of Chicago - 4 min walk
  • Millennium Park - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • John Hancock Center - 27 min walk
  • Navy Pier - 30 min walk
  • McCormick Place - 2.4 mi / 3.9 km

Getting around

  • O'Hare Intl. Airport (ORD) - 26 min drive
  • Midway Intl. Airport (MDW) - 22 min drive
  • Chicago, IL (PWK-Chicago Executive) - 34 min drive
  • Millennium Station - 8 min walk
  • Chicago Van Buren Street Station - 8 min walk
  • Chicago Union Station - 17 min walk
  • Monroe Station (Red Line) - 1 min walk
  • Monroe Station (Blue Line) - 2 min walk
  • Madison-Wabash Station - 3 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,641 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 75 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 110000
  • Conference space size (meters) - 10219
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1873
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Balance Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Palmer House a Hilton Hotel - Chicago’s small print

Also known as

  • Hilton Palmer
  • Palmer House Hilton Hotel Chicago
  • Chicago Palmer House Hilton
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton
  • Palmer House A Hilton
  • Palmer House a Hilton Hotel Hotel
  • Palmer House a Hilton Hotel Chicago
  • Palmer House a Hilton Hotel Hotel Chicago
  • Hilton Palmer House
  • House Hilton
  • Palmer Hilton
  • Palmer Hilton House
  • Palmer House
  • Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer House Hilton Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 13 years old are not allowed in the spa.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property is licensed under an applicable law.Property Registration Number delist-temp

Mandatory fees

Deposit: USD 50.00

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 52 per night

Valet parking costs USD 82 per night with in/out privileges

Refrigerators are available for USD 40 per stay

Rollaway beds are available for USD 40.0 per stay

Breakfast costs between USD 7 and USD 34 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 12.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palmer House a Hilton Hotel - Chicago

  • Does Palmer House a Hilton Hotel offer free cancellation for a full refund?
    Yes, Palmer House a Hilton Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Palmer House a Hilton Hotel currently open?
    This property is closed from April 27 2020 to September 30 2020 (dates subject to change).
  • Is parking offered at Palmer House a Hilton Hotel?
    Yes. Self parking costs USD 52 per night. Valet parking costs USD 82 per night.
  • Is there a pool at Palmer House a Hilton Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Palmer House a Hilton Hotel?
    Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Palmer House a Hilton Hotel?
    You can check in from 3 PM to midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Palmer House a Hilton Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Goddess and the Baker (2-min walk), Miller's Pub (2-min walk), and Acanto (3-min walk).
  • What is there to do near Palmer House a Hilton Hotel?
    Recommended spots to visit include Art Institute of Chicago (4-min walk) and Millennium Park (5-min walk), along with Chicago Theatre (8-min walk) and Willis Tower (11-min walk).

Recent reviews

Very good 8.2 From 4,208 reviews

Exceptional 10.0
A lovely, classy, grand hotel!
us1 night trip
Poor 2.0
Bed Bug Buffet
I was eaten alive by bedbugs and the hotel has done nothing to correct
us1 night business trip
Exceptional 10.0
Awesome first stay in Chicago
Always fun to step back in time and enjoy the atmosphere of an iconic hotel in a great city like Chicago. Great location great lobby great people...Bravo We will be back!
Maureen, us1 night business trip
Good 6.0
Disappointing
Impressive lobby, good bar, extremely dated small rooms and hallways.
Darren, gb5 night business trip
Exceptional 10.0
Excellent hotel
Excellent location within walking distance to The Bean and Art gallery and tons of great restaurant choices. Quiet and clean with a stylish vibe.
Marcia, us3 night business trip
Very good 8.0
Check in was wonderful. The atmosphere and decor was lovely as well. Our only complaint would be the slow drain in the showers. It was gross standing in dirty water
Ronda, us1 night family trip
Good 6.0
The bathroom was not really clean and the shower continually leaked all over the bathroom floor.
us2 night trip
Exceptional 10.0
I was pleasantly surprised by the serenity within the hotel and surrounding area during the night. I was sure I would be awakened by noisy traffic and I was wrong.
us1 night business trip
Exceptional 10.0
Great Place to Stay
I've stayed at the Palmer House on prior trips. It's one of the last grand hotels. Nice place to stay. Can't beat the location in the Loop. It's central to everything - the Art Institute of Chicago, Orchestra Hall & Grant Park.
David, us1 night trip
Very good 8.0
First stay at Palmer House
Was able to book at a great price, & with self parking included with my booking fee, saved money vs paying for valet. Love that there are on site food & drink options such as Fresh It, Starbucks, & the pastry shop. Hotel lobby is beautiful. The room itself could use some updating however it was clean. I do wish coffee was available in the room..no coffee maker available. I don’t like Hilton’s double beds vs queen but mattress itself was comfortable.
Stephanie, us1 night family trip

Palmer House a Hilton Hotel - Chicago

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