Choose dates to view prices

Pestana Carlton Madeira Ocean Resort Hotel

Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Suite | Living area | 32-inch LCD TV with cable channels, TV
Double or Twin Room, Pool View | View from room

Overview of Pestana Carlton Madeira Ocean Resort Hotel

Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel in Se with spa and outdoor pool

8.8/10 Fabulous

986 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Largo Antonio Nobre, Funchal, 9004-531

Room options

About this area

What's nearby

  • In Se

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Prince Albert Pub - 3 min walk
  • Porta do Lado - 4 min walk
  • A Casa do Vizinho - 4 min walk
  • Bernini - 5 min walk
  • Casa Velha - 5 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

A great choice for a stay in Funchal, Pestana Carlton Madeira Ocean Resort Hotel features an airport shuttle and a marina. Guests can indulge in massages at the spa, and Arcos serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the location and spacious guest rooms.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 286 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lbs)*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per day)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Scuba diving
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Library
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Marina
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Bathroom emergency pull cord

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.

Dining

Arcos – This buffet restaurant serves breakfast and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Self-parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel offer free cancellation for a full refund?
Yes, Pestana Carlton Madeira Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pestana Carlton Madeira Ocean Resort Hotel?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Pestana Carlton Madeira Ocean Resort Hotel on 11 December 2022 start from S$171, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pestana Carlton Madeira Ocean Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pestana Carlton Madeira Ocean Resort Hotel?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Pestana Carlton Madeira Ocean Resort Hotel?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 25 per pet, per day.
Is parking offered on site at Pestana Carlton Madeira Ocean Resort Hotel?
Yes. Self-parking costs EUR 15 per day.
Is an airport shuttle service offered by Pestana Carlton Madeira Ocean Resort Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pestana Carlton Madeira Ocean Resort Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Pestana Carlton Madeira Ocean Resort Hotel?
No, this hotel doesn't have a casino, but Madeira Casino (7-min walk) is nearby.
What is there to do at Pestana Carlton Madeira Ocean Resort Hotel and nearby?
Have fun during the warmer months with activities such as scuba-diving. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pestana Carlton Madeira Ocean Resort Hotel also has an outdoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Pestana Carlton Madeira Ocean Resort Hotel?
Yes, there's an on-site restaurant, Arcos. Nearby restaurants include The Prince Albert Pub (3-min walk), Porta do Lado (4-min walk) and A Casa do Vizinho (4-min walk).
Does Pestana Carlton Madeira Ocean Resort Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pestana Carlton Madeira Ocean Resort Hotel like?
Pestana Carlton Madeira Ocean Resort Hotel is in Se, a short 11-minute walk from CR7 Museum and 15 minutes' walk from Funchal Marina. Travellers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.5/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Fair

The day we arrived there was a big cocaroach in the blind and that was a big turn off fir all of us. We were so worried to have these animal come back with us in our suitcases. My kids were terrified to sleep at night. Not going back to this hotel
Navin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Prabhu, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel to stay .
Elisabete, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location, hotel was lovely, honestly can’t think of anything negative
Sheila, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Great location, multiple pools, great views of coast line and the city of Funchal. Would suggest-longer pool hours with sunsets being closer to 8/9pm and pool restaurant options later as well.
Simone, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

All aspects of the hotel were excellent. Staff very friendly and helpful. Food was superb with many different offerings for breakfast. We'll certainly be returning there.
Colin, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Usman, 2-night trip
Verified Hotels.com guest review

6/10 Good

Saad, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Ideal location for central Funchal or Lido Area - in the immediate vicinity of the hotel there are many bars and excellent restaurants. Excellent staff and service, lovely room and food. Pool area very well maintained with gorgeous plants and lots of space for sun loungers, both round the pool and also down at the sea front area.
Graeme, 7-night family trip
Verified Expedia guest review

8/10 Very good

Good breakfast buffet. The staff was professional, friendly, and helpful. Salome was outstanding. Overall, the hotel is very good, but it could benefit from some updates. For us, the pillows were hard to use because our heads didn't "sink" into them: they weren't deformable like most pillows so they bent our necks uncomfortably.
Jan, 7-night romance trip
Verified Expedia guest review