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Down Hall Hotel

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Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Down Hall Hotel

Down Hall Hotel

4.0 star property
4-star hotel in Bishop's Stortford with spa and restaurant

8.6/10 Fabulous

818 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Bathtub
  • Meeting Facilities
Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
For families
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Mountfitchet Castle - 18 min drive
  • Epping Forest - 34 min drive
  • Old MacDonalds Farm - 27 min drive
  • Hainault Forest Country Park - 34 min drive
  • Ingatestone Hall - 28 min drive
  • Paradise Wildlife Park - 27 min drive
  • Lee Valley White Water Centre - 35 min drive
  • Hylands House and Park - 27 min drive

Getting around

  • Stansted Airport (STN) - 15 min drive
  • London (SEN-Southend) - 46 min drive
  • London City Airport (LCY) - 51 min drive
  • Cambridge (CBG) - 55 min drive
  • Luton Airport (LTN) - 66 min drive
  • Sawbridgeworth Station - 9 min drive
  • Harlow Mill Station - 10 min drive
  • Harlow Town Station - 12 min drive
Map

About this property

Down Hall Hotel

When visiting Bishop's Stortford, Down Hall Hotel is a great choice to consider. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or mani/pedis, and British cuisine is served at The Grill Room, which is open for breakfast and dinner. Other highlights at this upscale hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Playground

What to do

  • Tennis
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space (9591 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1322
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Health club
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Grill Room - This restaurant specializes in British cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 19.50 per person (approximately)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for GBP 40 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of GBP 20 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.5/10

Staff & service

8.7/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Write a review

10/10 Exceptional

Excellent
Excellent staff and location highly recommended
Martin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Monday night stay at Down Hall
The hotel is in a lovely rural setting and has extensive grounds. The building has been extended over the years and overall the building is showing signs of age. The room was of a good size and clean although again was looking a little tired. Food in the evening was fine but breakfast service was very slow and staff were not that attentive.
Piers, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Minesh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay at Down Hall
Stunning hotel, a real luxury estate with excellent staff and comfortable rooms
Kate, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matheos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay at Down Hall
Lovely hotel and the staff were very friendly and helpful.
Carla, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good Review
Highly recommended Downhall Hotel from concierge to restaurant staff, friendly and happy to help. Beautiful nature grounds, pamper spa, overall relaxing. Dogs welcome for doggy families too. Looking forward to visiting again
Bibi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amazing
Immac, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Piers, 1-night trip
Verified Hotels.com guest review