The Milner York formerly the Principal York puts you in a great location, within a 15-minute walk of York Minster and Shambles. Guests can take a dip in the indoor pool or grab a bite to eat at Refectory, which serves breakfast, lunch and dinner. This eco-friendly hotel also features a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
155 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Uncovered on-site self-parking (GBP 19.00 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Barbecue grills
24-hour room service
Snack bar/deli
What to do
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 1870
Safe-deposit box at front desk
Garden
Terrace
Health club
An indoor pool
Hot tub
Sauna
Steam room
Banquet hall
Victorian architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Step-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Refectory – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Chapter House – On-site bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 19.95 per person
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
Dining venue
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet, per night
Parking
Uncovered self-parking costs GBP 19.00 per day
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal
Frequently asked questions
Does The Milner York formerly the Principal York offer free cancellation for a full refund?
Yes, The Milner York formerly the Principal York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Milner York formerly the Principal York?
Yes, there's an indoor pool.
Are pets allowed at The Milner York formerly the Principal York?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Milner York formerly the Principal York?
Yes. Self-parking costs GBP 19.00 per day.
What are the check-in and check-out times at The Milner York formerly the Principal York?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Milner York formerly the Principal York and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Milner York formerly the Principal York also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Milner York formerly the Principal York?
Yes, there's an on-site restaurant, Refectory.
What's the area around The Milner York formerly the Principal York like?
The Milner York formerly the Principal York is in South Bank, a short 1-minute walk from York Station and 10 minutes' walk from York Minster. Travellers say that the local area is very central perfect for sightseeing.
The Milner York formerly the Principal York Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
17 January 2025
Platform 3!
Loved the railway history and connection. Access straight to the platform is great.
Lovely well maintain hotel was very nice.
Staff were excellent.
Jo
Jo, 2-night trip
Verified Hotels.com guest review
6/10 Good
16 January 2025
Milner visit
Disappointed that the main bar was not open for New Year’s Eve. Temporary bar in main reception area was inadequate.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Luxury
Amazing property for the good price.
Martin
Martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
Great hotel.
Excellent stay. Very nice staff. Very friendly.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
Joe
Joe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Matt
Matt, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 January 2025
Kathy
Kathy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 January 2025
Lovely hotel
Had a lovely stay the hotel was spotless the housekeepers knocked on your door every morning asking if you wanted your room cleaning. Lovely helpful staff, the hotel was lovely we would definitely go back.
The only thing i wouldnt get again is the breakfast we paid £36 for 2 of us which for what we got was expensive, theres plenty of cheaper nice places to eat in york so would go out next time. We will definitely come again though.
Leanne
Leanne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Beautiful hotel
Jospeh
Jospeh, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 January 2025
Lacking.
It was okay. The staff were very nice, but the room lacked in cleanliness and some facilities were faulty. There was also a great deal of noise coming from the lift which was directly behind the head board.
Blinds didn’t open, carpets and curtains were stained.
Bedding was unclean.
Louis
Louis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 January 2025
Nice stay
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
New years eve
Amaziing room junior suite. Very comfortable and quiet. Great view of the gardens. All staff really friendly. Definitely will be coming back
Mark
Mark, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 January 2025
Mr. Keith
Mr. Keith, 4-night trip
Verified Hotels.com guest review
8/10 Very good
31 December 2024
Gary
Gary, 3-night trip
Verified Hotels.com guest review
6/10 Good
30 December 2024
Noisy stay
We had a 2 night stay in a Minster View Suite however our stay was hampered by noise . There was a large wedding on and we could hear the disco until 12am then were woken 7.30am both mornings by children running wild in the room above. Not the relaxing special wedding anniversary break we wanted. Room was ok and comfortable
Tracy
Tracy, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 December 2024
Great hotel
We have stayed here many times and always been happy with the service and room quality, sadly on this occasion we were allocated a room which overlooked the station which was quite noisy, and the room was in need of some maintenance, other than that we had a lovely stay as always.
Garry
Garry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
The most wonderful stay in a magical hotel. 110% satisfied! We will be back for sure
Anne
Anne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
24 December 2024
Don’t bother
This was supposed to be a pre-Xmas family treat; but turned out to be a huge disappointment from start to finish. We had a mixture of great and downright rude staff, a tiny poky room that was so dark & dim it felt a bit like a cell, and ended up calling it a day & checking out early. If you only need somewhere convenient to sleep near the station then stay here, if you want any degree of luxury then stay elsewhere.
Emma
Emma, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Beautiful stay, stunning room, comfy huge bed.
Jeanette
Jeanette, 2-night trip
Verified Hotels.com guest review
6/10 Good
22 December 2024
Lovely hotel but poor nights sleep
Beautiful hotel in a lovely location.
However our room was located on the bottom floor of the hotel so felt very separate. The air con unit in our room made the most annoying buzzing sound all night which kept us up most of the night.
Bed was not the comfiest, being 6 months pregnant not much is comfy at the moment but this particular was not! It may be worth the hotel investing in some better quality pillows.
Can’t fault the check in staff they were very lovely and polite - I feel like we were unlucky with our basement like room!!
Naomi
Naomi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
This is an amazing hotel, very luxurious you are looked after, convenient to walk into York or as we did train to Leeds as hotel next to train station, good breakfast and rooms very clean, this our 2nd time staying and will do so again.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 December 2024
2 night visit
Generally good but bedroom fairly small and somewhat worn appearance