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Casa Turquesa - Near Luxury Avenue Shopping Mall

4.0 star property
Beachfront aparthotel with outdoor pool, near La Isla Shopping Mall

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Casa Turquesa - Near Luxury Avenue Shopping Mall

Outdoor pool, pool umbrellas, pool loungers
Living room
Interior
In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Laundry facilities
  • Free parking
  • Free WiFi
Main amenities
  • 30 apartments
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • Swim-up bar
  • Room service
  • Room service
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains
The current price is S$198
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for King Suite Ocean View

View from room

King Suite Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite

Living area

Presidential Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
2 bedrooms
Hairdryer
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, Garden View

In-room safe, individually decorated, individually furnished

Suite, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
HDTV
Blackout curtains
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

In-room safe, individually decorated, individually furnished

Royal Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Honeymoon Suite

In-room safe, individually decorated, individually furnished

Honeymoon Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite With Garden View

In-room safe, individually decorated, individually furnished

Suite With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Loft With Ocean View

In-room safe, individually decorated, individually furnished

Loft With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Ocean View

In-room safe, individually decorated, individually furnished

Suite With Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About the area

Map
Cancun, QROO

What's nearby

  • Kukulcan Plaza Shopping Mall - 2 min walk
  • Marlin Beach - 8 min walk
  • Cancun Interactive Aquarium - 17 min walk
  • La Isla Shopping Mall - 17 min walk
  • Delfines Beach - 10 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬10 min walk
  • ‪Ilios Restaurant - ‬12 min walk
  • ‪Taboo Cancun - ‬18 min walk
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬5 min walk

About this property

Casa Turquesa - Near Luxury Avenue Shopping Mall

At Casa Turquesa - Near Luxury Avenue Shopping Mall, you'll be a short five-minute drive from La Isla Shopping Mall and Hotel Zone Beaches. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Mirador, which serves international cuisine and is open for breakfast, lunch and dinner. A poolside bar and a terrace are offered, and apartments get the details right with rainfall showerheads and bathrobes. Fellow travellers say great things about the pool and helpful staff.

Languages

Catalan, English, French, Portuguese, Spanish

At a glance

DONE

Property size

    • 30 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • On-site parking includes off-street options
VPN_KEY

Other information

    • Designated smoking area (fines apply)

Property amenities

Beach

  • On the beach
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Car recommended

Family friendly

  • Children stay for free (see details)

Restaurants on site

  • El Mirador
  • Celebrity
  • Pool Bar

Dining

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 150-380 for adults and MXN 80-200 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Toilet paper
  • Free toiletries
  • Towels provided
  • Soap
  • Shampoo
  • Bathrobes
  • Hairdryer

Living spaces

  • Library

Entertainment

  • 42-inch flat-screen TV with satellite service
  • Piano

Outdoor areas

  • Terrace
  • Barbecue

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lifts
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • In the shopping district
  • In the entertainment district

Things to do

  • Outdoor pool access neaby
  • Golf nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 30 rooms
  • 4 floors
  • 1 building
  • Built in 1991
  • Beaux Arts architecture

Special features

Dining

El Mirador – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Celebrity – On-site restaurant. Open daily.
Pool Bar – This bar is located by the pool. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 to 380 for adults and MXN 80 to 200 for children

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

Does Casa Turquesa - Near Luxury Avenue Shopping Mall offer free cancellation for a full refund?

Yes, Casa Turquesa - Near Luxury Avenue Shopping Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Yes, there's an outdoor pool.

Are pets allowed at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Yes, there's free self parking. On-site parking includes off-street options.

What are the check-in and check-out times at Casa Turquesa - Near Luxury Avenue Shopping Mall?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Casa Turquesa - Near Luxury Avenue Shopping Mall and nearby?

Casa Turquesa - Near Luxury Avenue Shopping Mall has an outdoor pool and access to a nearby outdoor pool.

Are there restaurants at or near Casa Turquesa - Near Luxury Avenue Shopping Mall?

Yes, El Mirador offers international cuisine, garden views and poolside dining.

What's the area around Casa Turquesa - Near Luxury Avenue Shopping Mall like?

Casa Turquesa - Near Luxury Avenue Shopping Mall is located on the waterfront in Zona Hotelera, a short 17-minute walk from La Isla Shopping Mall and 8 minutes' walk from Hotel Zone Beaches. Travellers say that the aparthotel is in a great location.

Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Friendly staff, poor upkeep.
So I’d like to start of by saying the service by the front desk staff was amazing. They are very sweet and I could tell they really cared about the guest experience. With that said, the property needs a lot of improvement. Our room was unfortunately very dirty. The indoor jacuzzi has multiple layers of filth, as well as every inch of our room. The floors, bathroom, kitchen were all dusty and had a lot of limescale build up. And there were ants everywhere when we arrived. The WiFi was also non existent. The beach chairs could all be replaced. They were not comfortable and made it unenjoyable to lay on the beach. This property is located in a prime spot, has a lot of potential but it’s not being used.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mirko, 3-night trip
Verified Hotels.com guest review

6/10 Good

Beautiful art and view, falling apart premises.
Our view was breathtaking, but unfortunately the owners are letting the place fall apart. AC stopped working in the middle of the night and I cut my foot on broken granite from the bathtub. They’ve let entropy rule day, unfortunately. Hopefully they put a little effort in to fixing up what would otherwise have been a wonderful spot.
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place and quiet
Christian, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Nice stay, beds need upgraded
Our stay at Hotel Tuequesa in Cancun, Mexico, was a disappointing experience overall, despite the friendly and attentive staff. The beds were incredibly uncomfortable, with hard, lumpy mattresses and flat, unsupportive pillows, making it impossible to get a restful night’s sleep. The jacuzzi tub in our room was another letdown—it was old, chipped, and barely functional, with weak jets and an unhygienic appearance. Dining was underwhelming, with no buffet and a limited à la carte menu that lacked variety and flavor, especially for a destination celebrated for its cuisine. An unexpected issue was the presence of cats near the front gate of the property, which the staff feed with tuna cans. While the cats didn’t wander into dining or guest areas, their presence might be off-putting to some. Accessibility was also a significant concern: the hotel’s elevators were out of service, creating challenges for guests with heavy luggage or mobility issues, and the steep, uneven driveway made navigating the property difficult, particularly for older visitors. While the staff were kind and eager to assist, their efforts couldn’t compensate for the hotel’s many shortcomings. Until improvements are made, we would likely not return to this specific one within the future. Overall, a nice stay but beds could have changed a lot of aspects for our trip.
4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Property needs maintenance
The property is in need of basic maintenance. The driveway is crumbling, the tennis court is ridiculous. The inital room we were assigned should not even be used for guests as it has no view and junk behind the patio door which is the access to the pool/beach. There was sand and insects on the furniture. Basic cleaning isn't being done here. We left early but got a refund for the remaining days.
Carter, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Not for everybody, but we would stay again
If you are looking for an ultimately predictable and in some ways rather bland experience like you would expect to get from Marriott or Hilton (not that I’m knocking these at all), then you probably won’t be choosing this hotel. The hotel is maybe best compared to an affluent older lady with a glamorous past who enjoys the nice things in life. Based our my room and all the others I saw, the rooms are very generous, have wonderful balconies, have bathrooms with separated toilet/bath/shower, have dressing rooms, have beautiful artwork, have fridges, have classic grand furniture, have huge beds, have wonderful views out over the pool and out to sea. I’m sure there is lots more I have missed. However, with this comes aspects that are no longer quite so fresh. It also doesn’t have quite the consistency of the big brands. For example, the drive has some lose stones, you need to ask if you want an iron and parts of the facade would benefit from some maintenance. If you aren’t put off, you also get to see the owners beautiful and extensive artwork and sculptures. Would I return… absolutely… 100%… the potential criticisms are easily offset by the benefits. Loved it. Of all the criticisms that I read in advance, I do agree that the mattress is very firm… It isn’t like sleeping on a rock as someone suggested, but it’s definitely firm… but not a problem in my view
Irina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff
Although the hotel needed some upgrades, it was very beautiful with a lot of special touches. The staff were amazing. They were super friendly and helpful. And quickly became our friends. it felt like we were visiting friends in their large mansion. It was really nice to be right on the ocean. The restaurant and pool was great too.
Tracy, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

YIZHAR, 2-night trip
Verified Hotels.com guest review

6/10 Good

It’s sad that a property with so much potential… lack of maintenance to the property makes the stays literally sad the building is extremely poorly maintained the staff is really friendly and eagerly to assist always the location couldn’t be more exquisite… hopefully they will update the building soon
MIRNA, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed our time in Casa Turquesa, all the staff were very friendly, welcoming and helpful. Building is old, but a lot more beautiful than the ones around, a truly hidden jewel! We will be back!
Jesus, 2-night romance trip
Verified Expedia guest review

6/10 Good

This is an older property that is very basic and shows it's age. It's very affordable, clean, and comfortable. The location is excellent with many shopping options and the beach is very clean and beautiful. For the price and location you can't beat it. You have to weigh all the factors.
William, 6-night trip
Verified Expedia guest review

10/10 Exceptional

This is a place that demonstrates the inadequacy of the “5-star” rating system. While this may not be an ultra-lux accommodation, what it lacked in pomp in circumstance was made up by character, location, value and charm. This is a hotel that has yields memories of an earlier epoque; a marble and exotic Time Machine. Our room had a large king size bed, spacious bathroom with shower, changing room and bath. However the incomparable ocean view, peaceful environs and obliging hosts are what makes this a must re-visit spot for our family. Our new gem in Cancun.
Phillippe, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Norella, 1-night trip
Verified Expedia guest review

4/10 Fair

Great location
Hotel looks nice but the bath tub are very old hard to use it .the location is great , close to everything
Chayakan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place
Julieta, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Julieta, 2-night trip
Verified Expedia guest review

8/10 Very good

This is an older property that definitely was an amazingly resort years ago. It still has so much charm and beautiful art throughout, it just needs a little tlc. The small staff was very friendly and helpful. The checkin was the easiest ive ever had. The pool and pool area is very large and clean and overlooks some of the most beautiful beach in Cancun. Food was limited but what we had was very good and the location of the property is perfect for walking to many restaurants and shopping so you have options. For the price this property was well worth our stay, and in perfect condition i'm sure we could have never afforded staying here. So if you are not an uptight picky traveler stay here and enjoy this beautiful older property and think about the history of it and all the Hollywood celebrities that used to stay here exclusively!
Carie Lynn, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful room, fantastic ocean view, very friendly and accommodating staff (thumbs up to Oscar, Jose and Eduardo), beautiful lobby with breathtaking art, nice pool overlooking the ocean, free parking, steps to beach. The things we didn't like were beyond control of the hotel staff. The driveway was inundated with standing water that smelled bad; walking in and out you had to circumvent the bad water and hope a car did not come by and spray you. Our room had a jacuzzi tub on the balcony. We could fill it. The hot water worked. But the jets didn't. The elevator was not working. The tennis court was not maintained.
jon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff. Pretty property, convenient to shopping and restaurants. Beautiful beach, but red flags up while there so didn’t get to swim in the ocean there. Great stay, will be back!
Nola Frances, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice we had a view to the sea, free access to private beach. Beautiful pool, dining at reasonable prices.
Maria, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Location is good and very affordable noce beach in the back
ricardo, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Andrea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Food, area, staff, price. I have nothing to complain. I will recommend this gem to my friends
Angela, 5-night family trip
Verified Travelocity guest review

4/10 Fair

We stayed in the honeymoon suite which was very dirty. The 3 bathtubs were VERY dirty along with the floors. Speaking of floors the wood floors were unsafe as the boards were lifting. The only thing that was great was the view.
Sandra, 1-night trip
Verified Expedia guest review