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Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property
Hotel with spa, near Kitchener-Waterloo Art Gallery

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Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Exterior
Exterior
Meeting facility
Exterior
Meeting facility
Near Kitchener-Waterloo Art Gallery, Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers modern comfort with a fireplace in the lobby. Savor breakfast and brunch at Aqua Lounge Restaurant or take a refreshing dip in the indoor pool. With free WiFi, multilingual staff, and 7 meeting rooms available to guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Conference centre
  • Business centre
  • 11 meeting rooms
  • 24-hour front desk
  • Computer station

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is S$176
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Sofa bed - double
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Premium bedding
Hydromassage showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
105 King St E, Kitchener, ON, N2G2K8

What's nearby

  • Centre In The Square - 9 min walk - 0.8 km
  • Kitchener Memorial Auditorium Complex - 3 min drive - 2.1 km
  • Wilfrid Laurier University - 6 min drive - 4.4 km
  • Bingemans - 7 min drive - 5.2 km
  • University of Waterloo - 7 min drive - 5.1 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 19 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 67 min drive
  • Kitchener Station - 14 min walk
  • Guelph Central Station - 26 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 26 min drive

Restaurants

  • ‪Crabby Joe's - ‬1 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Coffee Culture Cage and Eatery - ‬2 min walk
  • ‪Variedad Latina Restaurant - ‬2 min walk
  • ‪The Yeti Cafe - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

At Crowne Plaza Kitchener-Waterloo by IHG, you'll be within a 10-minute drive of Wilfrid Laurier University and University of Waterloo. You can visit the spa to indulge in massages, body wraps or aromatherapy, and American cuisine is served at Aqua Lounge Restaurant, which is open for breakfast, lunch and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff and breakfast.

Languages

English, French, Hindi

At a glance

DONE

Hotel size

    • 201 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (CAD 12.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre (15000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Karma Medi Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath and a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Aqua Lounge Restaurant – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Aqua Lounge Restaurant – This bar specialises in American cuisine and only serves dinner.

Fees & policies

Refundable deposits

  • Deposit: CAD 250.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per stay

Parking

  • Covered self-parking costs CAD 12.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 AM

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo by IHG Hotel
Crowne Plaza Kitchener Waterloo an IHG Hotel
Crowne Plaza Kitchener-Waterloo by IHG Kitchener
Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

Does Crowne Plaza Kitchener-Waterloo by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Kitchener-Waterloo by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Kitchener-Waterloo by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 AM.

Are pets allowed at Crowne Plaza Kitchener-Waterloo by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Kitchener-Waterloo by IHG?

Yes. Self-parking costs CAD 12.00 per night.

What are the check-in and check-out times at Crowne Plaza Kitchener-Waterloo by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Crowne Plaza Kitchener-Waterloo by IHG and nearby?

Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes game viewing and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crowne Plaza Kitchener-Waterloo by IHG also has spa services.

Are there restaurants at or near Crowne Plaza Kitchener-Waterloo by IHG?

Yes, Aqua Lounge Restaurant offers American cuisine.

Does Crowne Plaza Kitchener-Waterloo by IHG have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Crowne Plaza Kitchener-Waterloo by IHG like?

Crowne Plaza Kitchener-Waterloo by IHG is in Downtown Kitchener, a short 7-minute walk from Victoria Park and 9 minutes' walk from Kitchener-Waterloo Art Gallery. Travellers give top marks for the hotel's prime location.

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Crowne Plaza Kitchener-Waterloo by IHG Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazingly clean rooms and the building itself!! Friendly staff and an awesome restaurant. Would come again and recommend it to all friends!!!
Dan, 2-night trip

10/10 Exceptional

It’s was a great service, hotel room was really nice.
1-night trip

10/10 Exceptional

Stayed for one night. Excellent service, comfortable beds, excellent food!!!
Kendra, 1-night trip

10/10 Exceptional

Amazing location for what we needed
Lizette, 1-night trip

10/10 Exceptional

Wonderful experience
My stay at the Crowne hotel was satisfactory. The staff was courteous especially the front desk receptionist (Mansi) who provided excellent service with a smile. The location was great and the room was clean. I would highly recommend this hotel to my family and friends.
1-night trip

8/10 Very good

Great
Very attentive and pleasant front desk staff, room very clean with very comfortable bed and usual amenities, all great thanks 👍
Carol, 2-night trip

10/10 Exceptional

9 out of 10 stars!
Trouble checking in because the reservation was made in my husbands name and I went in to check in and they would not let me. And our shower water came out weird but other than that it was great. Would probably stay again. Breakfast buffet was wonderful!
Michael, 2-night trip

8/10 Very good

Great visit Great hotel Great location for me
charles, 6-night trip

10/10 Exceptional

Exceptional service
Arjun and Heera were exceptional at the front desk. Arjun stayed to help us get a hospitality room.
Jim R, 1-night trip

6/10 Good

A couple of problems, one at check in where we were given a room that wasn’t made up 😳and another when our room wasn’t cleaned 😔no towels one day as well. Apart from that very friendly and helpful staff, very clean hotel, and one of the comfy
Carol, 8-night trip

10/10 Exceptional

Super nice staff & super nice hotel.
Taylor, 2-night trip

10/10 Exceptional

It is quiet, clean with comfy bedding and great location.
KENNY, 1-night trip

10/10 Exceptional

Nice ambience, comfortable room and helpful staff
Tamara, 3-night trip

10/10 Exceptional

Great place to stay while discovering Kitchener / Waterloo!!
Wayne, 1-night trip

8/10 Very good

Good location, decent price, staff did their job.
Jorin, 2-night trip

10/10 Exceptional

It was a really nice hotel
Bette-Anne, 1-night trip

10/10 Exceptional

Courteous and helpful staff, clean and cozy rooms.
Ulysses, 1-night trip

10/10 Exceptional

Very friendly helpful staff great location many amenities can’t say enough about this property
Gisela, 4-night trip

8/10 Very good

It was a pleasure to stay there. Everyone was very friendly and helpful.
Tracy, 2-night trip

10/10 Exceptional

Everything was perfect. Clean and the beds are amazing!!!
Bill, 2-night trip

10/10 Exceptional

Very clean for such a large facility. Mattress was comfy. Would definitely stay again
Oleh, 3-night trip

8/10 Very good

Friendly and helpful staff.
Jason, 1-night trip

10/10 Exceptional

Nice clean hotel. Great location, pleasant staff.
Daniel, 6-night trip

8/10 Very good

Check in was very busy. Entranceway to pull up and check in is extremely small and crowded. Cara double parked and difficult to maneuver to make it to parking garage.
Catherine, 1-night trip

10/10 Exceptional

Great spot for anything downtown Kitchener. Rooms are always decent and check in staff/manager is great. Can be a little noisy at times but 10/10 for value.
Jordan, 1-night trip