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Room options

View all photos for One-Bedroom Suite

Select Comfort beds, in-room safe, iron/ironing board, free WiFi

One-Bedroom Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa

Select Comfort beds, in-room safe, iron/ironing board, free WiFi

Premium Villa

  • 416 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Bed

View all photos for Deluxe Suite, 2 Bedrooms

Select Comfort beds, in-room safe, iron/ironing board, free WiFi

Deluxe Suite, 2 Bedrooms

  • 139 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Duplex Suite

Select Comfort beds, in-room safe, iron/ironing board, free WiFi

Duplex Suite

  • 279 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

At a glance

Hotel size

  • 50 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 1:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Train station shuttle available 24 hours a day*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Whale watching nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (1300 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Video library

Accessibility

  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Turndown service
  • Selected Comfort mattress
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes and utensils
  • High chair
  • Mixer

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

This must rate as one of the best hotels i have ever stayed in. The food is fabulous. An outdoor restaurant. Great seafood. The room was great. Clean and beautiful. I really liked it. The facilities are great. A beach and lovely swimming pools. I will go back for sure.
Peter, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alfred, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
This is a great peaceful hotel with fantastic staff and great rooms. The private beach area was a highlight with it’s only little bar and restaurant
Lindsay, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Watson Safari
We only stayed for two nights after a week on safari and it was the perfect place to re-group and relax before our next adventure. Highly recommend Medina Palms for families.
Philip, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Miki, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful resort. The staff were even better. Do not hesitant to book, you will not regret it!
Ian, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

best service
Jean Claude, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a short stay but we enjoyed it overall. The staff was great and friendly. It is also kid friendly. Their service was effortless and went out of their way. The food was great. I would recommend this resort anytime. We will back but for a longer stay.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

The apartments are wonderful, it’s stocked with everything. Ann, Peter, Bosch just make you feel like you’re home; the food is such a huge and tasty spread, the pools are fantastic, always clean, beautifully clear and less than a minute walk from the beach.
2-night family trip
Verified Expedia guest review