Acacia Premier Hotel

Property class: 4.5
Luxury hotel in Kisumu with 2 restaurants and spa

Choose dates to view prices

Acacia Premier Hotel is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, facials or body treatments, and Aqua Pool, one of 2 restaurants, serves barbecue and is open for lunch and dinner. An outdoor pool, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff and overall property condition.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Conference centre

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is S$230
includes taxes & fees
24 Oct - 25 Oct

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Twin Room

A hotel room with a tufted headboard, a bedside table with a lamp, and multiple pillows.

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Standard King Room

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Standard King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior King Room

A balcony with a view of a cityscape, a table with fruits, and a chair.

Superior King Room

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A rooftop pool area with lounge chairs and umbrellas, a building with 'Academia Premier' signage, and a sunset view.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double Room, 1 King Bed

A hotel room with a bed, a chair, a table with a vase of flowers, a lamp, and a view of a lake.

Superior Double Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Lake View

A four-poster bed with a canopy, a nightstand with a lamp, a chair, and a desk with a chair.

Suite, Lake View

  • Lake view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A modern hotel room with a large bed, a glass coffee table, a sofa, and a chair.

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • 241 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free wired internet

View all photos for Standard Double Room

A hotel room with a four-poster bed, a bedside table with a lamp, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds

A four-poster canopy bed with a green throw blanket, a nightstand with a lamp, and a chair in a hotel room.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Room, 2 Single Beds

A hotel room with two beds, a nightstand, a lamp, and a chair.

Superior Room, 2 Single Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, and a view of the city.

Superior Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a four-poster bed, a bedside table with a fruit bowl, and a blue upholstered armchair.

Deluxe Room

  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Map
Achieng' Oneko Rd, Kisumu

What's nearby

  • The West End Shopping Mall - 2 min walk - 0.2 km
  • Kisumu Clock Tower - 13 min walk - 1.1 km
  • Masai Craft Market - 15 min walk - 1.3 km
  • Kisumu Impala Sanctuary - 17 min walk - 1.4 km
  • Dunga Bay - 20 min walk - 1.7 km

Getting around

  • Kisumu (KIS) - 13 min drive
  • Kakamega (GGM) - 86 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Alnoor Cafeteria - ‬13 min walk
  • ‪Java House - ‬1 min walk
  • ‪Pool Bar @ Acacia Premier - ‬1 min walk
  • ‪Ranalo Foods ~Kosewe~ - ‬2 min drive
  • ‪Rooftop Bar & Lounge - ‬9 min walk

About this property

Acacia Premier Hotel

  • Acacia Premier Hotel is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with massages, facials or body treatments, and Aqua Pool, one of 2 restaurants, serves barbecue and is open for lunch and dinner. An outdoor pool, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff and overall property condition.

At a glance

Hotel size

    • 93 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 8 PM
    • Contactless check-in and check-out are available
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children's pool
  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting room
  • Conference centre (1862 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Acacia Premier has 3 treatment rooms. Services include facials and body treatments. The spa is open daily.

Dining

Aqua Pool – This restaurant specialises in barbecue and serves lunch, dinner and light fare. Open daily.
Café Acacia – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 6 PM

Policies

Extra-person charges may apply and vary depending on property policy.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

Does Acacia Premier Hotel offer free cancellation for a full refund?

Yes, Acacia Premier Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Acacia Premier Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 6 PM.

Are pets allowed at Acacia Premier Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Acacia Premier Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Acacia Premier Hotel?

Yes, an airport shuttle is available. The charge is USD 20.00 per vehicle one way.

What are the check-in and check-out times at Acacia Premier Hotel?

Check-in start time: 2:00 PM; check-in end time: 8 PM. Check-out time is 10 AM. Express check-in and contactless social distancing and check-out are available.

What is there to do at Acacia Premier Hotel and nearby?

Acacia Premier Hotel has a spa and an outdoor pool, as well as a health club.

Are there restaurants at or near Acacia Premier Hotel?

Yes, there are 2 on-site restaurants, featuring barbecue.

What's the area around Acacia Premier Hotel like?

Acacia Premier Hotel is a short 18-minute walk from Dunga Bay and 10 minutes' walk from Kisumu Impala Sanctuary.

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Reviews

Acacia Premier Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food, including excellent breakfast options and tasty poolside meals. (8 reviews)
  • The pool area offered a lovely view of Lake Victoria, good food, and a beautiful ambiance. (7 reviews)
  • Breakfast was plentiful, good, and delicious, with many options available. (7 reviews)
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Popular mentions

Service staff
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Breakfast
Food
Shopping malls
Room
Bathroom
Drinks
Family friendly

Reviews

Verified review

10/10 Exceptional

It is not the most luxurious hotel in the world, but it appears to be the best hotel in the city of Kisumu. Hence why I chose to stay here after reading reviews of other local hotels. The fish dishes here are very tasty and the portions are generous and worth the money.
Verified review

10/10 Exceptional

It’s a perfect place to stay quite with lake view. , nice bed and organized rooms
Verified review

10/10 Exceptional

Great food, nice rooms and great staff
Verified review

10/10 Exceptional

Staff was fantastic!!
Verified review

10/10 Exceptional

The staff were exceptionally friendly, welcoming, and helpful, and the property was consistently kept clean. However, the furniture in both the guest rooms and public areas, particularly around the poolside, could benefit from an update to better reflect the hotel’s stated star rating. In my opinion, the overall standard of the property is closer to that of a 3.5-star hotel. On a more positive note, the food was consistently delicious. The tilapia dishes served at the poolside grill on the second floor were particularly impressive. The food also appeared to be prepared with great care and attention to hygiene. My father and I ate there daily throughout our stay without experiencing any stomach-related issues, which is noteworthy given our previous travels to rural areas in various countries. Overall, despite the areas that could be improved, this is one of the best hotels in the Kisumu area and, in my opinion, represents one of the strongest accommodation options currently available locally. Almost to mention, the sunset view from the poolside grill bar, is to die for! And the entertainment via nightly themed and promotions are great value for money!
Verified review

10/10 Exceptional

Incredibly accommodating staff. They went above and beyond to make us happy 😁
Verified review

10/10 Exceptional

Good and clean hotel with friendly staff.
Verified review

10/10 Exceptional

Very friendly staff
Verified review

10/10 Exceptional

Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Verified review

10/10 Exceptional

Great location. Great staff
Verified review

10/10 Exceptional

Excellent spot to rest in the heart of Kisumu. The hotel has all the expected amenities and more. It’s a welcome spot when exploring the beautiful Lake Victoria region.
Verified review

10/10 Exceptional

Best stay

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one
Verified review

10/10 Exceptional

Very nice lake view!
Verified review

10/10 Exceptional

We are regular visitors to the Acacia hotel. We have always been satisfied with quality of service, professionalism of staff, and rooms and other facilities. Particularly enjoy having a drink or a meal by the pool. It is simply lovely. We highly recommend.
Verified review

10/10 Exceptional

Very welcoming staff.
Verified review

8/10 Very good

This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Verified review

6/10 Good

It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Verified review

10/10 Exceptional

Always great service with friendly staff and excellent facilities. We stay at the Acacia every year while visiting family in Kisumu and are never disappointed. Highly recommended.
Verified review

10/10 Exceptional

THOROUGHLY PLEASED

Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
Verified review

10/10 Exceptional

We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Verified review

8/10 Very good

Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Verified review

10/10 Exceptional

Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Verified review

10/10 Exceptional

My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.
Verified review

10/10 Exceptional

I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.
Verified review

10/10 Exceptional

Super service from the staff always prepared to assist with any issue