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Four Points by Sheraton Windsor Downtown

3-star hotel with indoor pool, near Chrysler Theatre

  • Free WiFi
From
S$103

Image gallery

  • Four Points by Sheraton Windsor Downtown
  • Four Points by Sheraton Windsor Downtown
  • Indoor Pool
  • Room, 1 Queen Bed, Non Smoking, City View - Bathroom
  • Four Points by Sheraton Windsor Downtown
Four Points by Sheraton Windsor Downtown. Image 1 of 35.
1 / 35Four Points by Sheraton Windsor Downtown
430 Ouellette Ave, Windsor, N9A1B2, ON, Canada
8.4.Very good.
  • Parking structure was tight and under construction

    Nov 18, 2021

  • Rooms were clean and comfortable. 15 a night for parking which is reasonable. Close…

    Nov 13, 2021

See all 259 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 147 smoke-free guestrooms
  • Restaurant and bar/lounge
  • 1 indoor pool
  • 24-hour fitness center
  • Self parking
  • 24-hour business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Laundry facilities

What’s around

  • Heart of Windsor
  • Caesars Casino - 11 min walk
  • Chrysler Theatre - 7 min walk
  • Adventure Bay Family Water Park - 8 min walk
  • Ford Field - 2.3 mi / 3.7 km
  • Comerica Park - 2.3 mi / 3.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, City View
  • Room, 2 Queen Beds, Non Smoking, City View
  • Room, 1 Queen Bed, Non Smoking, City View

What’s around

Landmarks

  • Heart of Windsor
  • Caesars Casino - 11 min walk
  • Chrysler Theatre - 7 min walk
  • Adventure Bay Family Water Park - 8 min walk
  • Ford Field - 2.3 mi / 3.7 km
  • Comerica Park - 2.3 mi / 3.8 km
  • Fox Theatre - 2.5 mi / 4.1 km
  • Little Caesars Arena - 2.8 mi / 4.5 km
  • MotorCity Casino - 3.3 mi / 5.4 km
  • Detroit Institute of Arts - 4.8 mi / 7.8 km
  • Motown Historical Museum - 6.1 mi / 9.8 km

Getting around

  • Windsor, ON (YQG) - 10 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 28 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 14 min drive
  • Windsor Station - 4 min drive
  • Detroit Station - 9 min drive
  • Royal Oak Station - 19 min drive
map
See on map
430 Ouellette Ave, Windsor, N9A1B2, ON, Canada

At a glance

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 30 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 15.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business center
  • Business center
  • Number of meeting rooms - 3
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • Arabic
  • English
  • Filipino
  • French
  • Romanian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch Smart TV
  • Netflix
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Connecting/adjoining rooms available

Special features

Dining

Fionn MacCool's - Onsite restaurant. Guests can enjoy drinks at the bar.

Fionn MacCool's - Onsite bar. Open daily.

Fees & policies

Refundable depositPay at property

  • Deposit: CAD 200.00 per accommodation, per stay

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • 3 percent destination fee will be charged

PetsPay at property

  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Self parking costs CAD 15.00 per night
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover and Union Pay. Cash is not accepted.

Also known as

  • Holiday Inn Hotel Windsor Downtown
  • Four Points Sheraton Windsor Downtown Hotel
  • Four Points Sheraton Hotel
  • Four Points Sheraton Windsor Downtown
  • Four Points Sheraton
  • Hotel Four Points by Sheraton Windsor Downtown Windsor
  • Windsor Four Points by Sheraton Windsor Downtown Hotel
  • Hotel Four Points by Sheraton Windsor Downtown
  • Four Points by Sheraton Windsor Downtown Windsor
  • Sunbridge Hotel Conference Centre Windsor
  • Holiday Inn Windsor Downtown
  • Sunbridge Hotel Windsor
  • Four Points Sheraton Windsor
  • Four Points Sheraton Windsor Downtown
  • Four Points by Sheraton Windsor Downtown Windsor
  • Four Points Sheraton Windsor Downtown Hotel
  • Hotel Four Points by Sheraton Windsor Downtown Windsor
  • Windsor Four Points by Sheraton Windsor Downtown Hotel
  • Hotel Four Points by Sheraton Windsor Downtown
  • Four Points Sheraton Hotel
  • Four Points Sheraton
  • Sunbridge Hotel Conference Centre Windsor
  • Holiday Inn Windsor Downtown Hotel Windsor
  • Holiday Inn Windsor Downtown
  • Four Points Sheraton Windsor
  • Sunbridge Hotel Windsor
  • Sunbridge Hotel
  • Sunbridge Windsor
  • Hotel Sunbridge Hotel & Conference Centre Windsor Windsor
  • Windsor Sunbridge Hotel & Conference Centre Windsor Hotel
  • Hotel Sunbridge Hotel & Conference Centre Windsor
  • Sunbridge Hotel & Conference Centre Windsor Windsor
  • Sunbridge Hotel Conference Centre Windsor
  • Holiday Inn Windsor Downtown Ontario
  • Holiday Inn Windsor Downtown
  • Four Points by Sheraton Windsor Downtown
  • Sunbridge
  • Four Points by Sheraton Windsor Downtown Windsor
  • Four Points by Sheraton Windsor Downtown Hotel Windsor
  • Four Points by Sheraton Windsor Downtown Hotel
  • Sunbridge Hotel Conference Centre Windsor
  • Windsor Holiday Inn
  • Holiday Inn Windsor Downtown Hotel
  • Holiday Windsor Downtown
  • Sunbridge Hotel
  • Sunbridge & Conference Windsor
  • Sunbridge Hotel Conference Centre Windsor
  • Sunbridge Conference Windsor

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Four Points by Sheraton Windsor Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 15.00 per night. Parking spots may be limited.
  • Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 30 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Fionn MacCool's. Nearby restaurants include Sushi California Japanese Restaurant (4-min walk), Hikari (4-min walk), and The Cook's Shop Restaurant (4-min walk).
  • No, this hotel doesn't have a casino, but Caesars Casino (11-min walk) and Greektown Casino (4-min drive) are both nearby.
  • Four Points by Sheraton Windsor Downtown has an indoor pool and a 24-hour fitness center.
8.4.Very good.
  • 8.0.Very good

    It was a fun but fast stay. The service was excellent! The bed was comfortable. The only negative things that I can say is the parking was very limited and cramped. Some thinks like the toilet and the shower door track were a little low. It wasn’t a issue for me but my son is 6’2 and he had a issue with it. But overall it was a great experience.

    Janelle, 1 night family trip, Nov 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay for a night

    Overall was great, very friendly staffs.

    Home, 1 night family trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Staycation Experience

    The location is great and lots of restaurants nearby. Tip - register at reception before heading to 2nd level as it require a key card to enter. park at 5 mins parking area to allow you visit the reception area first. Followed pandemic protocol. My pet peeve is, There are idiot drivers making loud creating noise pollution in the downtown area at night time.

    Kirby, 1 night trip with friends, Sep 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not So Good Stay

    Not so good experience, had 2 nights with family, check-in was fast and good, no parking in the hotel for first night and I had to drive to next street, very disappointing as the parking was full, small restaurant inside hotel, and the most disappointing is the location, close to night clubs, we couldn't sleep because of the noise outside street. They charged my credit card extra which I don't know for what I have to get back to them. Overall, I will not come back to this hotel

    Mohanned, 2 night family trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good stay and exemplary customer service

    Our stay at Four points was good and pleasant & their customer services is exceptional. Couple of things which they could improvise: 1) Good to have a couch as a standby in the room though I guess the rooms are not that big as compared to other Sheraton hotels. 2) Need to have a microwave inside the room. Overall the hotel is indeed a good place to stay and it is right at the heart of the city and steps away from the amazing waterfront. Absolutely a great location!

    Suvadeep, 1 night family trip, Aug 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice and modern room

    Pearl, 1 night romance trip, Aug 21, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Disappointed, definitely not a 4 1/2 star hotel

    I was honestly EXTREMELY disappointed with our stay at the four points. There was no dresser in our room so there was no where to place your clothes, there is no mini fridge, no microwave, no ice buckets in the rooms, for a 4 and a half star hotel I expected way more. The lights in the bathroom were constantly flickering, and the lights connected to the fan, so when your trying to get ready in the bathroom your unable to hear anything going on in the room or have any conversations. The USB charging ports in our room didn’t work so I had to go purchase a block to charge my phone in an actual wall outlet. Honestly just a really bad experience and I wish I would have stayed pretty much anywhere else in the city since I’ve actually never encountered such a lack of amenities in a hotel room. Upon check in, we provided ID’s for both people staying in the room yet my husband was never added to the room, so when he went out in the morning to get me some breakfast while I was asleep, he was unable to get a card for our room (he forgot his card upstairs on this instant) because the clerks never added him to the room. Then the TV, we were advised that not all rooms actually have the chromcast ability, and they would have to call and have it “activated” which I was advised could take an hour or two. I also tried getting my issues addressed after the first night although there was never a manager around at any point in our stay, so we just grabbed a business card for the manager.

    Melanie, 2 night trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Staff received bad attitude

    1 night romance trip, Aug 14, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Our stay in general was good. Check in took a long time as there was a while baseball team checking in, yet only one girl working the counter. Staff should have been prepared for something like that and would have gone much quicker. We had issues getting back into the hotel after dinner because the road had been blocked off due to some kind of party and the hotel failed to let us know. Ended up having to get a police officer to escort us back on the road to get into the underground parking. Stairwell going down into the underground smelled very strongly of urine and was very unsanitary. King size bed was not a true king size bed, but a size between a queen and king Room in general was very nice and clean, no complaints there at all

    Shawna, 1 night trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Everything was great until we returned at night to sleep and the police had barricaded off the street due to all the surrounding bars. We had to park of site and walk two blocks through the drunkenness. The hotel itself was great and staff were apologetic. Maybe ask when you stay if this is happening so you can prepare

    1 night romance trip, Aug 14, 2021

    Verified Expedia guest review

See all 259 reviews