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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

The Willows Hotel - Chicago

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Refrigerator
555 W Surf St, Chicago, IL, 60657, United States of America

Boutique hotel within easy reach of Briar Street Theatre
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Location
Great location
Vibe
Awesome vibe
WiFi
Good internet service

The Willows Hotel - Chicago

More Info: 6823 2342

from S$132
  • Standard Room, 1 Queen Bed
  • Deluxe Double Room, 2 Queen Beds
  • Executive Room, 1 King Bed
  • Petite Queen Room

What’s around The Willows Hotel - Chicago

Landmarks

  • In Lakeview
  • Lincoln Park Zoo - 26 min walk
  • Wrigley Field - 30 min walk
  • Briar Street Theatre - 11 min walk
  • Vic Theatre - 16 min walk
  • Lincoln Hall - 17 min walk
  • DePaul University-Lincoln Park - 22 min walk
  • Park West - 26 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 29 min drive
  • Midway Intl. Airport (MDW) - 29 min drive
  • Chicago, IL (PWK-Chicago Executive) - 36 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Ravenswood Station - 6 min drive
  • Chicago Van Buren Street Station - 7 min drive
  • Diversy Station - 11 min walk
  • Wellington Station - 12 min walk
  • Belmont Station (Red Line) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1906
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Languages Spoken
  • English
  • Italian
  • Spanish
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

The Willows Hotel - Chicago’s small print

Also known as

  • Hotel Willows
  • Willows Chicago
  • Willows Hotel
  • Willows Hotel Chicago
  • The Willows Hotel Hotel
  • The Willows Hotel Chicago
  • The Willows Hotel Hotel Chicago

Policies

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Optional extras

Self parking costs USD 25.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Willows Hotel - Chicago

  • Does The Willows Hotel offer free cancellation for a full refund?
    Yes, The Willows Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Willows Hotel?
    Yes. Self parking costs USD 25.00 per night.
  • Are pets allowed at The Willows Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Willows Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near The Willows Hotel?
    Yes. Nearby restaurants include Troy Mediterranean Grill & Turkish Kitchen (2-min walk), Potbelly (2-min walk), and Stan's Donuts (3-min walk).

Recent reviews

Very good 8.4 From 623 reviews

Poor 2.0
666
Yeah it was a pretty crappy stay the air conditioner did not work Windows couldn't open and it was about 95 degrees in there with humidity had to leave the hallway door open to get air in the room
Bradley, us1 night trip
Very good 8.0
Great service from front desk staff, but it is older hotel. Room was not extremely clean.
Jeremy, us1 night trip
Exceptional 10.0
Quaint little paradise
Not a long stay but the hotel was quaint & well kept. The decorations & lobby were very welcoming & had an amazing smell. Front desk employees were very nice with every encounter. Would definitely book again.
Kevin, us1 night trip
Exceptional 10.0
I love this place. Fairly priced, clean, friendly, comfortable atmosphere
James, us2 night family trip
Very good 8.0
Aggressively Mediocre
For as old as this hotel is, it was pretty clear they took the time to renovate the front entrance but left the hallways looking more or less original and old looking. Nice small cozy solo 1 bed rooms. General hotel room expectations were met, not a whole lot to complain about, including the complimentary breakfast. Only thing might be that the bed was a little squeaky and in the middle of the night the radiator turned on and was pretty loud and obnoxious for a good 10-15min. So nothing amazing, rather aggressively mediocre but in a good way, and very worth it for the price with respect to other hotels in the immediate vicinity and given that I was only staying for a night.
us1 night trip
Very good 8.0
Good hotel in a good location
The hotel had great charm, older furnishings, and was in a convenient area of the city. We opten for the "comfort sized king room" which we would consider average sized compared to chain hotels, so I don't know if I would want to stay in one of the smaller rooms. We enjoyed the stay and the suggestions from the staff on things to do in the area. Check out was a little slow and we were mis-charged for a few items, and that was the only issue we had. We recommend this hotel and would certainly stay again!
Chad, us1 night trip
Very good 8.0
Lovely quaint hotel!
We had a very nice stay! We went to a concert at Lincoln Hall which was only a 20 minute walk from the Willows. There is always coffee and tea in the lobby which was nice to grab as we headed out into the cold for the walk. The staff was very kind. We enjoyed our clean room, king size bed, and robes!
Autumn, us1 night trip
Very good 8.0
Great Location with Hit or Miss Staff
Historic hotel with small comfortable rooms. Two of the front desk staff we encountered seemed distracted by or oblivious of our presence, but the Sunday morning staff was friendly and helpful. Convenient location with good neighborhood recommendations available. I'd stay here again.
Jen, us2 night trip with friends
Very good 8.0
Good overall
Definitely a solid 3. It’s wasn’t exceptional and it wasn’t terrible. Decent service. Decently up kept and clean. Room was a good size for two queen beds.
Kiana, us1 night trip with friends
Exceptional 10.0
Happy Repeat Customer
Beautiful old hotel in quiet neighborhood but close to plenty of restaurants, transit and conveniences.
us3 night family trip

The Willows Hotel - Chicago

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