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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

The Willows Hotel - Chicago

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Refrigerator
555 W Surf St, Chicago, IL, 60657, United States of America

Boutique hotel within easy reach of Briar Street Theatre
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect™ Rewards stamps here
  • The staffs are really high on hospitality and I rate the 5 stars when come to this.Oct 18, 2019
  • Front desk attendant when checking in was not friendly or welcoming, pushing the line of…Sep 9, 2020

The Willows Hotel - Chicago

More Info: 6823 2342

from S$104
  • Standard Room, 1 Queen Bed
  • Deluxe Double Room, 2 Queen Beds
  • Executive Room, 1 King Bed
  • Petite Queen Room

What’s around The Willows Hotel - Chicago


  • In Lakeview
  • Lincoln Park Zoo - 26 min walk
  • Wrigley Field - 30 min walk
  • Briar Street Theatre - 11 min walk
  • Vic Theatre - 16 min walk
  • Lincoln Hall - 17 min walk
  • DePaul University-Lincoln Park - 22 min walk
  • Park West - 26 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 35 min drive
  • Midway Intl. Airport (MDW) - 33 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago Clybourn Station - 4 min drive
  • Millennium Station - 6 min drive
  • Chicago Ravenswood Station - 6 min drive
  • Diversy Station - 11 min walk
  • Wellington Station - 12 min walk
  • Belmont Station (Red Line) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 1906
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Languages Spoken
  • English
  • Italian
  • Spanish
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

The Willows Hotel - Chicago’s small print

Also known as

  • Hotel Willows
  • Willows Chicago
  • Willows Hotel
  • Willows Hotel Chicago
  • The Willows Hotel Hotel
  • The Willows Hotel Chicago
  • The Willows Hotel Hotel Chicago


Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property is licensed under an applicable law.Property Registration Number Hotel License

Optional extras

Self parking costs USD 25.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Willows Hotel - Chicago

  • Does The Willows Hotel offer free cancellation for a full refund?
    Yes, The Willows Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Willows Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Willows Hotel?
    Yes. Self parking costs USD 25.00 per night.
  • Are pets allowed at The Willows Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Willows Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near The Willows Hotel?
    Yes. Nearby restaurants include La Creperie (3-min walk), Bobtail Ice Cream Company (4-min walk), and Stella's Diner (5-min walk).

Recent reviews

Very good 8.4 From 572 reviews

Exceptional 10.0
Great overnight stay.
Very nice room, even the small one. Clean and pleasant. Jose was very helpful at check-in.
Kenneth, us1 night trip
Very good 8.0
Good Value
Good value, great location for neighborhood but it could use a once over - wall paper, maybe upgrade the baths, stuff like that. Rooms are small. This is a good place to stay if you’re not going to be spending a lot of time in your room.
James, us1 night business trip
Exceptional 10.0
Very good location.
MARINA J, us2 night family trip
Fair 4.0
Covid Stay
Air conditioner was not operational. No coffee in room or lobby. Staff was about as luke warm as yesterday's oatmeal.
Geoffrey, us1 night trip
Exceptional 10.0
Great building, outstanding staff
The Willows is historic but the furniture, beds, bathrooms etc. are all up to modern standards. The rooms are great but what makes this hotel extraordinary are the staff. Being friendly, knowing the neighborhood, and seeming to love the place. Usually when a business runs this smoothly its because it has good management and people are happy. They handled coronavirus requirements properly and reasonably, everything was extra clean.
Robert, us2 night trip
Poor 2.0
Yeah it was a pretty crappy stay the air conditioner did not work Windows couldn't open and it was about 95 degrees in there with humidity had to leave the hallway door open to get air in the room
Bradley, us1 night trip
Very good 8.0
Great service from front desk staff, but it is older hotel. Room was not extremely clean.
Jeremy, us1 night trip
Exceptional 10.0
Quaint little paradise
Not a long stay but the hotel was quaint & well kept. The decorations & lobby were very welcoming & had an amazing smell. Front desk employees were very nice with every encounter. Would definitely book again.
Kevin, us1 night trip
Exceptional 10.0
I love this place. Fairly priced, clean, friendly, comfortable atmosphere
James, us2 night family trip
Very good 8.0
Aggressively Mediocre
For as old as this hotel is, it was pretty clear they took the time to renovate the front entrance but left the hallways looking more or less original and old looking. Nice small cozy solo 1 bed rooms. General hotel room expectations were met, not a whole lot to complain about, including the complimentary breakfast. Only thing might be that the bed was a little squeaky and in the middle of the night the radiator turned on and was pretty loud and obnoxious for a good 10-15min. So nothing amazing, rather aggressively mediocre but in a good way, and very worth it for the price with respect to other hotels in the immediate vicinity and given that I was only staying for a night.
us1 night trip

The Willows Hotel - Chicago

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