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Hotel Zhibek Zholy

4.0 star property
Shymkent hotel with restaurant and bar/lounge

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Photo gallery for Hotel Zhibek Zholy

Kiseki Hotel features a modern exterior with a sign for the Silkway Lounge Bar and dining area.
Two single beds with matching headboards and footboards, a large mirror, and a patterned curtain adorn this inviting space.
Relax in this stylish living area with a sofa set, coffee table, and mounted TV.
Welcome to our reception area, where friendly staff are available to assist with check-in and answer any questions.
Welcome to our reception area, where friendly staff are always available to assist you.
Hotel Zhibek Zholy offers a warm welcome with its free breakfast buffet, on-site restaurant, and dry cleaning services. Connect to in-room WiFi, unwind at the bar or explore business opportunities at the 24-hour business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Airport transfer
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour room service
  • 24-hour business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Sofa bed
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Standard Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Smart TV
Pillow menu
Sofa bed
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 Single Bed and 1 Large Single Bed

View all photos for Luxury Room

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Luxury Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Smart TV
Pillow menu
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room

1 bedroom, premium bedding, down duvets, Tempur-Pedic beds

Family Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Smart TV
Pillow menu
  • 118 sq m
  • Sleeps 3
  • 1 Large Single Bed, 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Zhibek Zholy 22a, Shymkent, 160000

What's nearby

  • Mega Planet - 3 min drive - 2.7 km
  • Abay Park - 3 min drive - 2.7 km
  • Waterpark Dolphin - 3 min drive - 3.1 km
  • Shymkent Plaza - 3 min drive - 3.5 km
  • Arbat Shymkent - 4 min drive - 4.2 km

Getting around

  • Shymkent (CIT-Shymkent Intl.) - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Коксарай - ‬3 min drive
  • ‪Mimino - ‬2 min drive
  • ‪Физули - ‬2 min drive
  • ‪Jeti Tandir - ‬3 min drive
  • ‪Pinta Pub - ‬18 min walk

About this property

Hotel Zhibek Zholy

Enjoy your visit to Shymkent with a stay at Hotel Zhibek Zholy. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Languages

English, German, Russian

More about this property

VISIBILITY

At a glance

Hotel size

    • 47 rooms

Arriving/Leaving

    • Check-in time starts at noon
    • Express check-in/out available
    • Check-out time is 1:00 PM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Mosquito nets
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
ROOM

Room amenities

Be entertained

  • 75-cm Smart TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Single sofa bed
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Chef
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
STAR_OUTLINE

Special features

Dining

Restaurant Zhibek Zholy – On-site family restaurant.
Karaoke Silk Way – On-site karaoke bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 4000 per vehicle (one-way)
  • Laundry facilities are available for an extra charge of KZT 1000 per stay

Children & extra beds

  • Cots/infant beds are available for KZT 10.0 per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Zhibek Zholy Hotel
Hotel Zhibek Zholy Shymkent
Hotel Zhibek Zholy Hotel Shymkent
HELP_OUTLINE

Frequently asked questions

Does Hotel Zhibek Zholy offer free cancellation for a full refund?

Yes, Hotel Zhibek Zholy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Zhibek Zholy?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Zhibek Zholy?

Yes, there's free self and valet parking. Electric car charging is available.

Is an airport shuttle service offered by Hotel Zhibek Zholy?

Yes, an airport shuttle is available. The charge is KZT 4000 per vehicle one-way.

What are the check-in and check-out times at Hotel Zhibek Zholy?

You can check in starting at noon. Check-out time is 1:00 PM. Express check-in and check-out are available.

Are there restaurants at or near Hotel Zhibek Zholy?

Yes, there's an on-site restaurant, Restaurant Zhibek Zholy.

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Hotel Zhibek Zholy Reviews

Reviews

7.6

Good

323 external reviews