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DoubleTree by Hilton Hotel West Edmonton

3.5-star hotel with indoor pool, near TELUS World of Science-Edmonton

  • Free WiFi and free parking
From
S$105

Image gallery

  • Pool
  • Pool
  • Living Area
  • Living Area
  • Pool
Pool. Image 1 of 78.
1 / 78Pool
9.0.Superb.
  • Everything was outstanding. Especially great communication with front desk Linda

    Apr 3, 2021

  • The room was one of the best of all hotels that i stayed in the Edmonton area

    Apr 2, 2021

See all 482 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Convenient
Safe
Dining options

Property highlights

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In West Edmonton
  • TELUS World of Science-Edmonton - 39 min walk
  • Oasis Centre - 18 min walk
  • Yellowhead Casino - 2.7 mi / 4.4 km
  • Palace Casino - 2.5 mi / 4 km
  • Misericordia Community Hospital - 3 mi / 4.8 km
The following facilities or services will be unavailable from February 9 2021 to May 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

The following facilities are closed seasonally each year. They will be closed from December 13 to February 28:
  • Business center
  • Meeting facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Queen Beds
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Room, 2 Bedrooms
  • Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)
  • 1 King Hospitality Suite
  • Room, 1 King Bed, Non Smoking (Bi-Level)
  • Presidential Suite, 1 King Bed
  • Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

Location

  • In West Edmonton
  • TELUS World of Science-Edmonton - 39 min walk
  • Oasis Centre - 18 min walk

What’s around

Landmarks

  • In West Edmonton
  • TELUS World of Science-Edmonton - 39 min walk
  • Oasis Centre - 18 min walk
  • Yellowhead Casino - 2.7 mi / 4.4 km
  • Palace Casino - 2.5 mi / 4 km
  • Misericordia Community Hospital - 3 mi / 4.8 km
  • West Edmonton Mall - 3.2 mi / 5.2 km
  • Kingsway Mall - 5 mi / 8 km
  • Rogers Place - 5.7 mi / 9.2 km
  • Edmonton City Centre - 6 mi / 9.7 km
  • University of Alberta - 6 mi / 9.7 km

Getting around

  • Edmonton Intl. Airport (YEG) - 31 min drive
  • Edmonton Station - 12 min drive

At a glance

Hotel size

  • This hotel has 238 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • Up to 55 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 35000
  • Conference space size (meters) - 3252
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 1975
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • DoubleTree Hilton Hotel West Edmonton
  • DoubleTree Hilton West Edmonton
  • DoubleTree By Hilton Hotel West Edmonton Alberta
  • DoubleTree by Hilton Hotel West Edmonton Hotel
  • DoubleTree by Hilton Hotel West Edmonton Edmonton
  • DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

Optional extras

Buffet breakfast is offered for an extra charge of CAD 21 per person (approximately)

Pets are allowed for an extra charge of CAD 35 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Hotel West Edmonton does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a maximum weight of 55 lbs per pet. There's a charge of CAD 35 per day.
  • You can check in from 4 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from February 9 2021 to May 31 2021 (dates subject to change). Nearby restaurants include IHOP (10-min walk), Tutti Frutti (10-min walk), and Sushi Garden (13-min walk).
  • No, this hotel doesn't have a casino, but Palace Casino (5-min drive) and Yellowhead Casino (9-min drive) are both nearby.
  • Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
9.0.Superb.
  • 10.0.Exceptional

    Good stuff

    Stayed here multiple times great location with room to actually move around

    Steven, 1 night family trip, Feb 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Will Come Back!!

    It was a totally awesome experience! They are very active on social media and have a way to communicate thru text messaging to their guests. My family love our own time in the indoor pool which was reserved in advance. We definitely will come back!! Room was very clean and modern-looking.

    Mary Jane, 1 night family trip, Feb 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    10/10

    Have stayed here many times in the past, always a great experience. Staff are amazing also. Very clean. 10/10

    Jade, 2 night family trip, Feb 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing staff from front desk to maintenance.

    Trisha, 2 night trip, Jan 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Such a great CLEAN updated hotel. Nothi seems old or dirty. Staff was kind and helpful. Bed was so comfy! the hotel in general felt quiet it felt private we couldn’t hear ppl talking in other rooms. I liked all of it and the room was spacious. We will go again

    Amber, 1 night romance trip, Jan 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Place was extremely clean and organized staff was very attentive wonderful say

    Nicky, 1 night trip, Jan 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great! Very clean! No restaurants open because of Covid

    1 night family trip, Jan 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The staff was beyond perfect. They were so hands on and accommodating. Always attentive and helpful. Hotel rooms were a good size and very clean. With Covid we didn’t get to see the daily cleaning of our room but they were always right there with new towels or sheets if needed. The downfall was the Beds, if you have a bad back or have an issue with hard beds like I do then you will have an issue. I had a lot of stiffness and pain while sleeping on the beds but I have to say that all the other positives with this hotel far outweigh this one negative and because of that o would recommend and will stay at this hotel again and again

    2 night family trip, Dec 18, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was good, we ate at the restaurant the first night and the food was really good as was the service. Very helpful staff, nice room other than maybe needing some new carpet. It would be nice if the restaurant was offering breakfast as well but there is a great place just across the road.

    Anita, 2 night trip, Dec 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay. Clean and safe!

    The room was very clean and had an extra Purell cloth so I could clean the remote. No room service because of the pandemic. I’m glad they have 48 hours between stays and the room is actually taped off so you have to break the seal to get into your room. Contactless check in and check out, and you can access your room with the Hilton Honors app instead of using a room key!

    SARAH, 1 night trip, Dec 11, 2020

    Verified Hotels.com guest review

See all 482 reviews