8/10 Very good
18 March 2023
A Disappointment in the 7th
The Villa Saxe Eiffel was a long-time favorite of mine & Unesco, which is nearby. It had excellent, professional service, comfortable rooms, pretty good breakfast, and a library that was open 24 hours. We could stop by for coffee or wine, even fresh fruit. Last week I faced a chaotic check-in (despite 3 people at reception), room problems that went unfixed until late, and a dreary room that was apparently due to renovation. The proprietor of a nearby hotel said that the Saxe had recently been sold and was now staffed by untrained youngsters. For example, when I asked the front desk if I could see the room where I had last stayed--and loved--he said the Saxe doesn't keep track of stays and added that it never had. Which just isn't true. They once greeted returning customers: "Bienvenue. Tellement bon de vous revoir."




Julia
Julia, 3-night trip with friends
Verified Hotels.com guest review