(This is a description of the surrounding area, not the hotel)
The hotel is located on a steep hill, walking up is a physical challenge for some. The area down from the hotel on Powell St. has lots of homeless, therefore there were large swath of sidewalk area with human feces and urine. Moreover, I did not feel safe walking on Powell St near the Cable Car area at night. On the other hand, hotel employees are very professional, helpful, courteous. Hotel has lots of amenities such as hot breakfast, instant hot water through room faucets, strong AC unit, comfortable bed and complementary wine pouring in the evening. My only grip is the Wi-Fi was awfully useless anywhere in the hotel. I was getting slower than modem speed and frequent loss of connection. This is 2024, please implement a useful Wi-Fi.