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Tru by Hilton Charlotte Airport Lake Pointe

Hotel with outdoor pool, near Billy Graham Library

  • Free buffet breakfast, free WiFi, and free parking
From
S$143

Image gallery

  • Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
  • Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
  • Pool
  • Room, 1 King Bed, Accessible (Roll-In Shower) - Bathroom
  • Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room. Image 1 of 40.
1 / 40Room, 2 Queen Beds, Accessible (Roll-In Shower) - Guest Room
2227 Cascade Point Blvd Suite, Charlotte, 28208, NC, United States of America
9.2.Superb.
  • Very modern! Nice and clean. Loved the bright lights in the bathroom!

    Jul 24, 2021

  • Super clean and amazing staff. Would absolutely stay again!

    Jul 17, 2021

See all 268 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 108 smoke-free guestrooms
  • Housekeeping (on request)
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • 24-hour business center

For families

  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Iron/ironing board
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • Charlotte Regional Farmers Market - 34 min walk
  • Renaissance Park - 2.4 mi / 3.9 km
  • Carolinas Aviation Museum - 2.4 mi / 3.9 km
  • Charlotte Convention Center - 5.1 mi / 8.2 km
  • Bank of America Stadium - 5.4 mi / 8.6 km
  • NASCAR Hall of Fame - 5.4 mi / 8.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

Location

2227 Cascade Point Blvd Suite, Charlotte, 28208, NC, United States of America
  • Charlotte Regional Farmers Market - 34 min walk
  • Renaissance Park - 2.4 mi / 3.9 km
  • Carolinas Aviation Museum - 2.4 mi / 3.9 km

What’s around

Landmarks

  • Charlotte Regional Farmers Market - 34 min walk
  • Renaissance Park - 2.4 mi / 3.9 km
  • Carolinas Aviation Museum - 2.4 mi / 3.9 km
  • Charlotte Convention Center - 5.1 mi / 8.2 km
  • Bank of America Stadium - 5.4 mi / 8.6 km
  • NASCAR Hall of Fame - 5.4 mi / 8.7 km
  • EpiCentre - 5.5 mi / 8.8 km
  • Spectrum Center - 5.9 mi / 9.4 km
  • Billy Graham Library - 1.4 mi / 2.2 km
  • Charlotte Premium Outlets - 5.2 mi / 8.4 km
  • Carolinas Medical Center - 5.5 mi / 8.8 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 7 min drive
  • Concord, NC (USA-Concord Regional) - 26 min drive
  • Charlotte Station - 10 min drive
  • Gastonia Station - 23 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 108 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free onsite self parking
  • Onsite extended parking (USD 25 per week)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Coffee/tea in a common area

Things to do

  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Year Built - 2020
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Small print

Also known as

  • TRU Charlotte Airport
  • Tru By Hilton Charlotte Pointe
  • TRU BY Hilton Charlotte Airport LAK
  • Tru by Hilton Charlotte Airport Lake Pointe Hotel
  • Tru by Hilton Charlotte Airport Lake Pointe Charlotte
  • Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Optional extras

Extended parking costs USD 25 per week

Policies

The seasonal pool is open from May to October.

Pool access available from 9:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Mr. G's (2.2 mi), Popeyes Louisiana Kitchen (2.6 mi), and IHOP (2.9 mi).
  • Yes, a free airport shuttle is available.
  • Tru by Hilton Charlotte Airport Lake Pointe has an outdoor pool and a fitness center.
9.2.Superb.
  • 10.0.Exceptional

    Excellent!

    Super friendly front desk. The shuttle brought us to the airport at 5am. They let us pay a very reasonable fee to park our car while we went away. Then a super friendly guy came and picked us up from the airport and bring us back to the hotel to retrieve our car. If we ever fly out of Charlotte again, we will absolutely stay here and leave our car there. The hotel was very clean and comfortable as well.

    Stephanie, 1 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean right by the airport. Quiet

    1 night trip with friends, Jul 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Stay near airport

    Great customer service at the front desk. Great hot breakfast. And very clean room and hotel. Close to airport. Highly recommend if in the Charlotte area near airport. Great shuttle service.

    Shakiyla, 1 night trip with friends, Jul 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We couldn’t have asked for a better stay! Clean rooms and a very friendly staff!

    1 night family trip, Jun 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    My stay was amazing. I really enjoyed the hotels decor and the professionalism of the staff. That mattress, omg...That was love. I plan to visit again soon.

    Daviah, 1 night trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Easy choice for a great stay

    Great hotel in a quiet area, very clean and staff was very friendly. Easy drive to airport would stay there again.

    Kateri, 1 night business trip, Jun 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay!

    9/10 overall everything was amazing about this hotel definitely recommended it to family/friends! Reason being 9/10 I requested extra floor towels couple times and haven’t received them unless I asked again.. oh and they have unlimited coffee bar 24/7 that is great!!

    Muhamamd, 4 night trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel, no hot water

    There was no hot water!! Great breakfast and great front desk service.

    Wendy, 1 night trip, Jun 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Wouldn’t stay again, there was a dead bug in bed

    There was a dead bug in my bed, when I pulled down the bedding to go to sleep.

    Crystal, 1 night trip with friends, Jun 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel near the airport with shuttle

    Excellent hotel near the airport that has a free shuttle. The hotel was really clean and comfortable. It includes a buffet breakfast

    Andrea, 1 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

See all 268 reviews