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Crowne Plaza Manila Galleria, an IHG Hotel

Photo gallery for Crowne Plaza Manila Galleria, an IHG Hotel

Lobby
Outdoor pool
Pool
Pool
Junior Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Crowne Plaza Manila Galleria, an IHG Hotel

Crowne Plaza Manila Galleria, an IHG Hotel

4.5-star property
Luxury hotel with 2 restaurants, connected to a shopping centre, near Robinsons Galleria Mall

8.2/10 Very good

512 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Pasig, Manila, 1100

Room options

About this area

What's nearby

  • In Ortigas Center
  • Venice Grand Canal Mall - 27 min drive
  • SM North EDSA - 29 min drive
  • Fort Bonifacio - 28 min drive
  • Rizal Park - 46 min drive
  • Newport World Resorts - 33 min drive
  • SM Mall of Asia - 39 min drive
  • U.S. Embassy - 50 min drive
  • Manila Ocean Park - 48 min drive
  • Manila Bay - 50 min drive
  • SM City BF Parañaque - 44 min drive

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 44 min drive
  • Manila Santa Mesa Station - 9 min drive
  • Manila EDSA Station - 10 min drive
  • Manila Pandacan Station - 10 min drive
  • Ortigas Avenue Station - 10 min walk
  • Shaw Boulevard Station - 19 min walk
  • Santolan-Anapolis Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Teriyaki Boy - 2 min walk
  • Adobo Connection - 3 min walk
  • Burgoo - 3 min walk
  • Maria's - 4 min walk
  • Subspace Coffee House - 5 min walk

About this property

Crowne Plaza Manila Galleria, an IHG Hotel

Crowne Plaza Manila Galleria, an IHG Hotel offers an airport shuttle (available 24 hours) for PHP 1628 per vehicle one-way. Guests can indulge in massages, body wraps or facials, and Seven Corners, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a fitness centre and a snack bar/deli. Fellow travellers say great things about the location and spacious guest rooms. Public transportation is close by: Ortigas Avenue Station is only 10 minutes on foot.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 262 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (PHP 100 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (34000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Swimming pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Hand-held shower heads
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Seven Corners – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Xin Tian Di – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Bar One – This bar only serves light fare. Open daily.
Agenda – This coffee shop only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 2000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of PHP 1500 for adults and PHP 750 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 1628 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for PHP 1875.0 per night

Parking

  • Valet parking costs PHP 100 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Crowne Plaza Galleria Manila
Crowne Plaza Manila
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Pasig
Crowne Plaza Manila Galleria Pasig
Manila Crowne Plaza
Manila Crowne Plaza Galleria
Manila Galleria Crowne Plaza
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City

Frequently asked questions

Does Crowne Plaza Manila Galleria, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Manila Galleria, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Manila Galleria, an IHG Hotel?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Manila Galleria, an IHG Hotel on 31 January 2023 start from S$105, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Manila Galleria, an IHG Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Manila Galleria, an IHG Hotel?
Yes, there's a pool.
Are pets allowed at Crowne Plaza Manila Galleria, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crowne Plaza Manila Galleria, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crowne Plaza Manila Galleria, an IHG Hotel?
Yes, an airport shuttle is available. The charge is PHP 1628 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Manila Galleria, an IHG Hotel?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Manila Galleria, an IHG Hotel?
No, this hotel doesn't have a casino, but Newport World Resorts (5.7 mi) and City of Dreams Manila (6.5 mi) are both nearby.
What is there to do at Crowne Plaza Manila Galleria, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Crowne Plaza Manila Galleria, an IHG Hotel also has a fitness centre.
Are there restaurants at or near Crowne Plaza Manila Galleria, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include Burgoo (3-min walk), Maria's (4-min walk) and Subspace Coffee House (5-min walk).
What's the area around Crowne Plaza Manila Galleria, an IHG Hotel like?
Crowne Plaza Manila Galleria, an IHG Hotel is in Ortigas Center, a short 10-minute walk from Ortigas Avenue Station and 10 minutes' walk from SM Megamall. Travellers love the hotel's prime location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

7.9/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Overnight stay
Breakfast was amazing. There were construction on 7th floor and you can smell the paint. Worst scenario was seeing a mice running on the halls on a 7th floor??? Will be back still. Great location and awesome staff members.
Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

The room is huge but the it smells dampy. Ran out of hot water while in the shower. Check in staff so nice.
Mergel, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Comfortable but bad food and outdated
Comfortable but old and outdated. The food at the restaurant was not good at all and very disappointing.
Edwin, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 2-night trip
Verified Expedia guest review

4/10 Fair

Duane, 4-night trip
Verified Expedia guest review

8/10 Very good

Jeremy, 1-night trip
Verified Expedia guest review

8/10 Very good

na
Maria Solita, 4-night family trip
Verified Expedia guest review

2/10 Poor

Lousy service at the Reception.Average turnaround time for queries was 40 mins. Checkout took 15 mins. There is no personalisation or understanding of customer concerns
Parag, 5-night trip
Verified Expedia guest review

6/10 Good

Cannot borrow from reception for 3 pin plug And extra apple cable for charging . Reason they already loan out all. Went over Robinson Mall to buy them .
See Mun, 4-night business trip
Verified Hotels.com guest review