Arcadia Surabaya by Horison - CHSE Certified, Surabaya - Updated Price, Reviews & HD Photos

See all properties

Save

Deluxe Double Room Single Use, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi

Overview
Rooms
Location
Amenities
Policies

3.5-star Surabaya hotel with restaurant

7.6/10 Good

37 verified Hotels.com guest reviews

Property highlights

Free parking

Free WiFi

Restaurant

Air conditioning

Laundry facilities

24/7 front desk

Jalan Rajawali No. 9-11, Surabaya, East Java, 60175

Main amenities

Daily housekeeping
Restaurants
Breakfast available
Business centre
24-hour front desk
Air conditioning
Front desk safe
Laundry service
Conference space
Concierge services
Free newspapers in the lobby
Luggage storage

For families

Rollaway/extra beds
Private bathroom
Television
Daily housekeeping
Lift
Dry cleaning/laundry service

Room options

About this area

What's nearby

Tunjungan Plaza - 11 min drive

Getting around

Surabaya (SUB-Juanda) - 49 min drive
Surabaya Gubeng Station - 18 min drive
Tandes Station - 21 min drive
Surabaya Pasar Turi Station - 25 min walk
Surabaya Kota Station - 15 min walk

Restaurants

Pangsit Mie Jagaraga - 8 min walk
Nasi Pecel & Rawon Madiun WARUNG ANDA Jl Rajawali - 4 min walk
Laksana Jaya Rumah Makan - 3 min walk
Lontong Balap Rajawali - 3 min walk
Yoshinoya Rajawali - 4 min walk

About this property

Arcadia Surabaya by Horison - CHSE Certified

When visiting Surabaya, Arcadia Surabaya by Horison - CHSE Certified is a great choice to consider. Guests will have free perks such as WiFi and self-parking. The comfortable beds and helpful staff get good marks from fellow travellers. Public transportation is close by: Surabaya Kota Station is only 15 minutes on foot.

Languages

English, Indonesian

At a glance

Hotel size

136 rooms

Arriving/Leaving

Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant

Working away

Business centre
Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop

Facilities

Safe-deposit box at front desk
Banquet hall

Accessibility

Lift

Languages

English
Indonesian

Room amenities

Be entertained

LED television
Cable TV channels

Home comfort

Air conditioning
Electric kettle
Slippers

Sleep well

Rollaway/extra bed (surcharge)

Freshen up

Private bathroom
Shower only

Stay connected

Desk
Free WiFi

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately IDR 84700 for adults and IDR 42350 for children

Children & extra beds

Rollaway beds are available for IDR 171488.0 per day

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards.</p>

Also known as

Arcadia Surabaya

Arcadia Surabaya Horison Hotel

Arcadia Horison Hotel

Arcadia Surabaya Horison

Arcadia Surabaya Hotel

Arcadia Surabaya by Horison

Arcadia Surabaya by Horison CHSE Certified

Arcadia Surabaya by Horison - CHSE Certified Hotel

Arcadia Surabaya by Horison - CHSE Certified Surabaya

Arcadia Surabaya by Horison - CHSE Certified Hotel Surabaya

Frequently asked questions

Does Arcadia Surabaya by Horison - CHSE Certified offer free cancellation for a full refund?

Yes, Arcadia Surabaya by Horison - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Arcadia Surabaya by Horison - CHSE Certified?

Sorry, pets aren't allowed.

Is parking offered on site at Arcadia Surabaya by Horison - CHSE Certified?

Yes, there's free self parking.

What are the check-in and check-out times at Arcadia Surabaya by Horison - CHSE Certified?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Arcadia Surabaya by Horison - CHSE Certified?

Yes, there's an on-site restaurant that offers local and international cuisine.

What's the area around Arcadia Surabaya by Horison - CHSE Certified like?

Arcadia Surabaya by Horison - CHSE Certified is a short 2-minute walk from Red Bridge and 11 minutes' walk from Chinatown. Travellers say that this hotel is in a good location.

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.3/10

Property conditions & facilities

10/10 Exceptional

20 November 2018

4-night trip

Verified Expedia guest review

8/10 Very good

18 November 2018

Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.

Elma, 6-night trip

Verified Expedia guest review

8/10 Very good

4 October 2018

shah, 2-night trip

Verified Expedia guest review

6/10 Good

5 July 2017

All staff members are friendly.

Hotel very close to public transport, room was clean. I do recommended to everyone

6-night trip

Verified Wotif guest review