Save

Yu Kiroro

3.5 star property
3.5-star ski-in/ski-out hotel with ski storage, near Kiroro Resort

Choose dates to view prices

Yu Kiroro

Photo gallery for Yu Kiroro

Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Restaurant
Bathroom
Indoor spa tub

Overview of Yu Kiroro

7.6

Good

Property highlights

  • Onsen
  • Free parking
  • Free WiFi
  • Spa
  • Air conditioning
  • Gym
Map
Tokiwa 128-9, Yoichi, Akaigawa, Hokkaido, 046-0571
Main amenities
  • Housekeeping once per stay
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Fitness centre
  • Sauna
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
Feel at home
  • Playground on site
  • Kitchenette
  • Separate bath and shower
  • Garden
  • Laundry facilities
  • Lift

Room options

View all photos for Superior Room, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Room, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Room, 2 Bedrooms

  • Sleeps 4
  • 4 Single Beds

View all photos for Studio, 1 Bedroom

Living area

Studio, 1 Bedroom

  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 3 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Room, 3 Bedrooms

  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for Deluxe Room, 3 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Room, 3 Bedrooms

  • Sleeps 6
  • 6 Single Beds

View all photos for Suite, 3 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Suite, 3 Bedrooms

  • Sleeps 6
  • 1 King Bed and 4 Single Beds

About this area

What's nearby

  • Kiroro Resort - 10 min walk
  • Shin Nihonkai Ferry - 26 min drive
  • Otaru Canal - 26 min drive
  • Kokusai Ski Resort - 38 min drive
  • Sapporo Teine - 48 min drive

Getting around

  • Sapporo (OKD-Okadama) - 59 min drive
  • New Chitose Airport (CTS) - 97 min drive
  • Niki Station - 39 min drive
  • Hoshimi Station - 43 min drive
  • Kutchan Station - 45 min drive

Restaurants

  • スカーレル - 38 min drive
  • アウル - 38 min drive
  • café カッコウ - 38 min drive
  • ウッドペッカー - 38 min drive
  • Cafe ロケールSKS - 38 min drive
Map

About this property

Yu Kiroro

Yu Kiroro allows you more time for skiing with ski-in/ski-out access, plus you'll be 0.5 mi (0.8 km) from Kiroro Resort. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. A bar/lounge and a fitness centre are offered, and in-room conveniences include washing machines and fridges. Ski storage and rentals are also available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Playground
  • Children's games
  • Children's books
  • Baby bath

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Arcade/games room
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski hire
  • Skiing nearby

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board
  • Washing machine
  • Laundry detergent

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Children's dinnerware

More

  • Housekeeping (once per stay)
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs on site.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3900 for adults and JPY 2800 for children

Renovations and closures

The property is closed between 16 October and 30 November.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Yu Kiroro Hotel
Yu Kiroro Akaigawa
Yu Kiroro Hotel Akaigawa

Frequently asked questions

Is Yu Kiroro currently open?
The property is closed between 16 October and 30 November.
What are the cleanliness and hygiene measures currently in place at Yu Kiroro?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Yu Kiroro?
Sorry, pets aren't allowed.
Is parking offered on site at Yu Kiroro?
Yes, there's free self parking.
What are the check-in and check-out times at Yu Kiroro?
You can check in starting at 3:00 PM. Check-out time is 10:00 AM.
What is there to do at Yu Kiroro and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes hot springs. Enjoy amenities such as a sauna, a fitness centre and an arcade. Yu Kiroro also has a garden.
Are there restaurants at or near Yu Kiroro?
Yes, there's an on-site restaurant.
Does Yu Kiroro have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
What's the area around Yu Kiroro like?
Yu Kiroro is located a short 10-minute walk from Kiroro Resort.

Reviews

7.6

Good

8.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Good: great living and dining room! great for friends / big family great view, relax environment breakfast fine, with options to choose different meals Bad: housekeeping at evening time, we found it very embarass to let workers in when we finish whole day ski outside public onsen changing room with large piece of transparent glass able to see through hotel main entrance, the blinds are there but you cannot figure how it could work no dining option, there is only 1 restaurant and price not cheap, fair food quality vending machine offers limited variety of drinks / food. No beers / alcoholic drinks
Wai Ho, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

長期滞在型コンドミニアム
コンドミニアム形式なので大型冷蔵庫や洗濯機まで有り、長期滞在でスキーを楽しむには最適です。ただし近くにコンビニやスーパーマーケットはないので、小樽や余市で車で行って買いこむ必要があります。部屋は広く欧米人仕様なのでベッドも広く快適です。温泉はやや狭いので我々は室内のバスタブを使用しました。お湯もふんだんに出て問題ありません。レストランは、値段は高いですが味は結構良いです。日本人には朝夕共にボリュームもたっぷりでした。
2-night trip
Verified Hotels.com guest review

8/10 Very good

Genichi, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Verified Expedia guest review

8/10 Very good

GWにたまたま、外からキッズスペースに気づいた息子に行きたいとせがまれ、飛び込みで宿泊しました。 たまたま日本人スタッフがおり、対応してもらう事ができ、無事宿泊できました。 施設は温泉もあり、部屋は靴を脱いで入れて、きれいで、くつろげます。 レストランはクローズで隣のトリビュートでの朝食対応でした。 トリビュートとは連携を取れるようです。 たまたま日本人スタッフが居たので、滞在自体は問題ありませんでしたが、居なかった場合は宿泊も難しかったと思います。 金額と時期を選ぶと思うが、個人的には大満足の宿泊となりました。 キロロリゾートでステイするなら、YU KIROROにまた泊まりたいですが、価格とのバランスにもよると思います。 キッズスペースは清潔で幼児が遊ぶには最高でしたし、お風呂もそこまで広くはないけど、露天風呂もあり、良かったです。
1-night family trip
Verified Expedia guest review

8/10 Very good

kanoko, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

施設とコンセプトは、5 Starのコンドミニアムです。 キロロ内の施設間の移動はホテル車で送迎、スキーバレーではスキー板とブーツを預かってくれます。 スタッフは日本人が2,3人しかいませんが、海外のリゾート気分を味わえて楽しいです。 フロント、ベル、スキーバレー、レストランゆかしの外国人スタッフはフレンドリーで心地よいサービスでした。 唯一残念なのが、レストランの日本人の方がサービスに慣れてないのか、オーダーミスが目立ちました。グラスワインの赤と白を間違えたり、頼んだメニューが来なかったり、覚えられないならメモを取るべきです。 あと椅子を引いたり、飲み物のお代わりを訪ねたりする等、ちょっとした工夫でゲストは心地よくなると思います。 今後のサービスの向上に期待しております。 施設は素晴らしいので総合的に大満足です。また来年も来たいと思います。
Nanmo, 1-night family trip
Verified Expedia guest review

6/10 Good

Nobuhito, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kwong Fung, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review