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Naco Aparthotel & Spa

4.0 star property
Zermatt ski aparthotel with spa and indoor pool

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Naco Aparthotel & Spa

Photo gallery for Naco Aparthotel & Spa

Interior entrance
Front of property
Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Balcony
Private kitchenette

Overview of Naco Aparthotel & Spa

9.8

Exceptional

Property highlights

  • Spa
  • Pool
  • Kitchenette
  • Refrigerator
  • Free WiFi
Map
Spissstrasse 44, Zermatt, 3920
Main amenities
  • 25 smoke-free apartments
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Terrace
  • Garden
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
Feel at home
  • Kitchenette
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift
  • Bath or shower

Room options

View all photos for Studio (North)

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Studio (North)

  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Living room

Junior Suite

  • 51 sq m
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (Matterhorn View)

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Studio, 1 Double Bed (Matterhorn View)

  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio (South)

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Studio (South)

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Apartment

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Rooftop)

Living area

Suite (Rooftop)

  • 4 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment (Garden)

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Apartment (Garden)

  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 6
  • 3 Double Beds

About this area

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Zermatt Gornergratbahn Station - 4 min walk
  • Zermatt Station - 5 min walk

Restaurants

  • Restaurant Schäferstube - 14 min walk
  • Old Zermatt - 13 min walk
  • Tradition Julien Zermatt - 13 min walk
  • Gusto Matto - 6 min walk
  • Vieux Valais - 8 min walk
Map

About this property

Naco Aparthotel & Spa

Naco Aparthotel & Spa features snowboarding, sledging and snowshoeing. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with hot stone massages. A sauna and a steam room are offered, and apartments get the details right with dressing gowns and slippers.

Languages

Czech, English, French, German, Italian, Portuguese, Russian, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10:00 PM
  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Ski

  • Close to ski runs, ski lifts and skiing

Pool/Spa

  • Indoor Pool
  • Sunloungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • Sports massages
  • Hot stone massages

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Fridge
  • Stovetop
  • Oven
  • Cookware/dishes/utensils

Dining

  • Free buffet breakfast available daily 7:00 AM–11:00 AM

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Slippers
  • Towels provided
  • Hairdryer
  • Toilet paper
  • Soap
  • Dressing gowns
  • Shampoo

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace
  • Garden

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Step-free path to entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • In the mountains

Things to do

  • Sledging on site
  • Snowshoeing on site
  • Bike hire on site
  • Snowboarding on site

Safety features

  • Smoke detector

General

  • 25 rooms

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include hot stone massages and sports massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

Renovations and closures

The following facilities or services will be unavailable from April 24 2023 to October 31 2023 (dates subject to change):
  • Sauna
  • Spa/Beauty services
  • Swimming pool
The property will be renovating from 24 April 2023 to 31 October 2023 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

Policies

Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards.

Also known as

Naco Aparthotel Spa
Naco Aparthotel & Spa Zermatt
Naco Aparthotel & Spa Aparthotel
Naco Aparthotel & Spa Aparthotel Zermatt

Frequently asked questions

Does Naco Aparthotel & Spa offer free cancellation for a full refund?
Yes, Naco Aparthotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Naco Aparthotel & Spa?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Naco Aparthotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 9:30 PM. The swimming pool will be unavailable from April 24 2023 to October 31 2023 (dates subject to change).
Are pets allowed at Naco Aparthotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Naco Aparthotel & Spa?
Sorry, there's no on-site parking at Naco Aparthotel & Spa.
What are the check-in and check-out times at Naco Aparthotel & Spa?
You can check in from 3:00 PM - 9:30 PM. Check-out time is 11:30 AM.
What is there to do at Naco Aparthotel & Spa and nearby?
Have fun with on-site winter activities such as snowboarding, snowshoeing and sledging. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Naco Aparthotel & Spa also has a sauna and a steam room, as well as a garden.
Does Naco Aparthotel & Spa have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, an oven and a fridge.
What's the area around Naco Aparthotel & Spa like?
Naco Aparthotel & Spa is a short 3-minute walk from Zermatt (QZB-Zermatt Train Station) and 8 minutes' walk from Zermatt–Sunnegga Funicular.

Reviews

9.8

Exceptional

10.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It was a great location and the rooms were in pristine condition . Sad that the pool And spa was going through renovation, but overall convenient location , great breakfast and awesome service. Would definitely return back to this place the next trip.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Great hotel
Morteza, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great staff - great quality apartment room On the road side, a fair amount of noise from the electric vehicles and drunk people talking.
Leo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was a five minute walk from the train station. The suite provided everything needed for a short stay. Nice little kitchen area and balcony and very nice bathroom. Heated indoor pool and sauna were great, as well as the breakfast.
Diane, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property with very good atmosphere and staff.Pool was big and beautiful
SUJI, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Yesheng, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Grace, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and the owner is amazing. She hosts a cocktail hour and spends time with each guest. Amenities are good, food good, and rooms are great.
Jason, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent property
Muralidharan, 2-night family trip
Verified Expedia guest review