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H10 Puerta de Alcalá

4.0 star property
Hotel with restaurant, near Gran Via

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Photo gallery for H10 Puerta de Alcalá

Terrace/patio
Down duvets, minibar, in-room safe, individually furnished
Down duvets, minibar, in-room safe, individually furnished
Seasonal outdoor pool
Interior entrance
Experience the essence of Madrid at H10 Puerta de Alcalá, a tranquil oasis with an inviting seasonal pool and lush living plant wall. Connect to free WiFi, unwind on the sun-kissed terrace or indulge in international cuisine at Alcala Restaurant. The helpful staff has made previous guests feel right at home.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is S$276
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, Terrace, City View

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room, Terrace, City View

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds

View all photos for Essential Double

Down duvets, minibar, in-room safe, individually furnished

Essential Double

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 1 Single Bed

View all photos for Essential Single

Down duvets, minibar, in-room safe, individually furnished

Essential Single

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Room, Terrace

Down duvets, minibar, in-room safe, individually furnished

Classic Room, Terrace

Highlights

Terrace
Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Down duvets, minibar, in-room safe, individually furnished

Superior Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Classic Room

Down duvets, minibar, in-room safe, individually furnished

Classic Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

Free toiletries, hair dryer, towels

Classic Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for City Room, City View

Down duvets, minibar, in-room safe, individually furnished

City Room, City View

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Private bathroom
  • City view
  • 23 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for City Room, City View

Down duvets, minibar, in-room safe, individually furnished

City Room, City View

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
Hairdryer
Bathrobes
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Lobby

Barceló Emperatriz

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,004 reviews
The price is S$373
includes taxes & fees
30 Apr - 1 May
Barceló Emperatriz
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About the area

Map
Alcala, 66, Madrid, Madrid, 28009

What's nearby

  • WiZink Center - 11 min walk - 1.0 km
  • Gran Via - 19 min walk - 1.6 km
  • El Retiro Park - 20 min walk - 1.7 km
  • Prado Museum - 3 min drive - 2.1 km
  • Puerta del Sol - 5 min drive - 3.7 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive
  • Madrid Recoletos Station - 10 min walk
  • Madrid Atocha Station - 28 min walk
  • Atocha Cercanías Station - 28 min walk
  • Principe de Vergara Station - 2 min walk
  • Retiro Station - 5 min walk
  • Velazquez Station - 6 min walk

Restaurants

  • ‪Horchatería Alboraya - ‬2 min walk
  • ‪Casa Maravillas - ‬2 min walk
  • ‪Cervecería Vergara - ‬3 min walk
  • ‪Hokkaido - ‬3 min walk
  • ‪El Pimiento Verde - ‬3 min walk

About this property

H10 Puerta de Alcalá

When you stay at H10 Puerta de Alcalá, you'll be in a great location, within a short 10-minute walk of Paseo de la Castellana and Puerta de Alcalá. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. This eco-friendly hotel also features a poolside bar, a snack bar/deli and a terrace. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Principe de Vergara Station is steps away and Retiro Station is 5 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 138 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The property’s pool will be closed occasionally due to private events on the terrace.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Minibar

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 11 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 16 May:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Does H10 Puerta de Alcalá offer free cancellation for a full refund?

Yes, H10 Puerta de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at H10 Puerta de Alcalá?

Yes, there's a seasonal outdoor pool.

Are pets allowed at H10 Puerta de Alcalá?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at H10 Puerta de Alcalá?

Yes. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at H10 Puerta de Alcalá?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at H10 Puerta de Alcalá?

No, this hotel doesn't have a casino, but Casino Gran Via (3-min drive) is nearby.

What is there to do at H10 Puerta de Alcalá and nearby?

Have fun during the warmer months with activities nearby such as cycling. H10 Puerta de Alcalá also has a seasonal outdoor pool.

Are there restaurants at or near H10 Puerta de Alcalá?

Yes, Alcala Restaurant offers international cuisine.

What's the area around H10 Puerta de Alcalá like?

H10 Puerta de Alcalá is in Salamanca, a short 2-minute walk from Principe de Vergara Station and 19 minutes' walk from Gran Via. Travellers give top marks for the hotel's prime location.

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H10 Puerta de Alcalá Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Rooftop bar
Bed
Parks
View
Drinks

What guests liked

  • Breakfast options were plentiful and very tasty with good choices catering to dietary needs. (9 reviews)
  • Great dining options were available nearby, with many restaurants within walking distance. (6 reviews)
  • The rooftop pool offered a great way to relax and cool off, with many guests praising its refreshing views and convenient location. (8 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great place to stay
Freddy, 3-night trip

10/10 Exceptional

lovely hotel in a great location!
Silvana, 2-night trip

10/10 Exceptional

Awesome place to stay
Ana, 4-night trip

10/10 Exceptional

Excellent hotel and location
Matthew, 2-night trip

10/10 Exceptional

Good access to restaurant and bars

Very comfy bed, and always a well staffed reception, staff were attentive and friendly
Richard, 3-night trip

8/10 Very good

Great location and very good breakfast. Staff is excellent and very servicing. I recommend this hotel
Alfonso, 4-night trip

10/10 Exceptional

Beautiful hotel, friendly staff. Would definitely stay again on my next trip to Madrid.
Martin, 4-night trip

10/10 Exceptional

Jorge attended us great, he was very welcoming and everything about our stay was great!
Evelyn, 1-night trip

10/10 Exceptional

Excellent hotel close to restaurants and shopping area.
Alejandro, 6-night trip

10/10 Exceptional

Great place ! We will stay again ! Superb value for Money !
JOSE FIDEL, 7-night trip

10/10 Exceptional

Customer service

Customer service was incredible, host were such a helpful person!
Rodrigo, 1-night trip

8/10 Very good

Hotel is in a great location for shopping, dining and quick access to the airport.
Stephen, 1-night trip

10/10 Exceptional

Very nice and friendly staff, the rooms was very clean smells very good, you can walked everywhere because is very centric, the rooftop is amazing
Marisol, 1-night trip

10/10 Exceptional

The rooftop bar and the servers are excelent
Dennis, 3-night trip

10/10 Exceptional

Excellent proprrty in an excellent location
Rolando, 1-night trip

10/10 Exceptional

Great hotel, just a bit too expensive
Silvana, 2-night trip

10/10 Exceptional

Wonderful stay, close to everything! Amazing facilities, delicious breakfast.
MARIA, 2-night trip

8/10 Very good

Excellent work from all the staff, really impressed by the work of the staff. From all the hotel areas. The hotel is very nice and the location is great. Some stuff of the hotel needs fixing but everything else was just fine!
Elias, 8-night trip

10/10 Exceptional

Location is great.
Eduardo, 3-night trip

10/10 Exceptional

Love the outdoor pool and the hotel was clean and nice!
Minire, 1-night trip

10/10 Exceptional

Third time staying at this hotel and always love it.
Alejandro, 1-night trip

10/10 Exceptional

Wonderful stay! Perfect location. Staff very friendly & accommodating. Loved our stay and will be back!
Lana, 2-night trip

10/10 Exceptional

location
George, 1-night trip

10/10 Exceptional

excellent all around property and experience.
Kyle, 1-night trip

10/10 Exceptional

The staff did a great job introducing someone new to Madrid.
Bill, 1-night trip