Canopy by Hilton Madrid Castellana

Photo gallery for Canopy by Hilton Madrid Castellana

Primary image
Seasonal outdoor pool, sun loungers
Minibar, in-room safe, desk, iron/ironing board
View from room
View from room

Overview of Canopy by Hilton Madrid Castellana

Canopy by Hilton Madrid Castellana

4.0 star property
4-star hotel with 2 restaurants, near Santiago Bernabeu Stadium

9.0/10 Superb

62 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Outdoor pool access
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Communal living room
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Tetuan
  • Santiago Bernabeu Stadium - 6 min walk
  • Puerta de Alcala - 11 min drive
  • El Retiro Park - 12 min drive
  • WiZink Center - 14 min drive
  • Gran Via Street - 13 min drive
  • Puerta del Sol - 18 min drive
  • Prado Museum - 14 min drive
  • Las Ventas - 13 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 15 min drive
  • Royal Palace of Madrid - 18 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
  • Madrid (XTI-Chamartin Train Station) - 4 min drive
  • Madrid Recoletos Station - 5 min drive
  • Nuevos Ministerios Station - 11 min walk
  • Santiago Bernabeu Station - 5 min walk
  • Estrecho Station - 12 min walk
  • Cuzco Station - 13 min walk

About this property

Canopy by Hilton Madrid Castellana

Canopy by Hilton Madrid Castellana puts you within a 15-minute drive of Gran Via Street and Santiago Bernabeu Stadium. Guests can grab a bite to eat at one of the 2 restaurants and visit the fitness center for a workout. Other highlights at this upscale hotel include a seasonal outdoor pool and a terrace. Fellow travelers love the helpful staff and overall property condition. The property is just a short walk to public transportation: Santiago Bernabeu Station is 5 minutes and Estrecho Station is 12 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 313 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi (speed: 50+ Mbps) and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options
  • Offsite parking within 16 ft (EUR 27 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Room service (limited hours)

What to do

  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (852 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 50+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Planta Z - Onsite restaurant.
Escándalo - This restaurant specializes in Spanish cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 12.5 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per pet, per night

Parking

  • Parking is available nearby and costs EUR 27 per day (16 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Frequently asked questions

Does Canopy by Hilton Madrid Castellana offer free cancellation for a full refund?
Yes, Canopy by Hilton Madrid Castellana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Canopy by Hilton Madrid Castellana?
As of 17 August 2022, prices found for a 1-night stay for 2 adults at Canopy by Hilton Madrid Castellana on 17 September 2022 start from S$236, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Canopy by Hilton Madrid Castellana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Canopy by Hilton Madrid Castellana?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Canopy by Hilton Madrid Castellana?
Yes, pets are welcome. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Canopy by Hilton Madrid Castellana?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at Canopy by Hilton Madrid Castellana?
No, this hotel doesn't have a casino, but Casino de Madrid (6-min drive) and Casino Gran Via (7-min drive) are both nearby.
What is there to do at Canopy by Hilton Madrid Castellana and nearby?
Canopy by Hilton Madrid Castellana has a seasonal outdoor pool and a fitness center, as well as access to a nearby outdoor pool.
Are there restaurants at or near Canopy by Hilton Madrid Castellana?
Yes, there are 2 onsite restaurants, featuring Spanish cuisine. Nearby restaurants include Morao tapas (4-min walk), Goiko Gril (5-min walk), and La Mordida (5-min walk).
What's the area around Canopy by Hilton Madrid Castellana like?
Canopy by Hilton Madrid Castellana is in Tetuan, a short 5-minute walk from Santiago Bernabeu Station and 6 minutes' walk from Santiago Bernabeu Stadium. Our travelers say the local area is very quiet.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

9.3/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
The hotel was fantastic. The roof top pool was fabulous as was the food in the restaurant. We loved everything about this hotel and would definitely stay again
Mrs Hannah, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mohamed Samir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The entire experience was great! They were so accommodating of our toddler daughters. They also went above and beyond for everything.
Gema, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean property, excelente service, close to everything. Very secure.
Pedro, 4-night family trip
Verified Expedia guest review

2/10 Poor

Eric, 2-night trip
Verified Expedia guest review

10/10 Exceptional

robert m, 6-night trip
Verified Expedia guest review

2/10 Poor

Alain, 1-night trip
Verified Expedia guest review

8/10 Very good

Reception staff are helpful
Waleed, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Service
I liked that the service was very easy and friendly.
Joshua, 2-night trip
Verified Hotels.com guest review