Hotel Exe Plaza

Photo gallery for Hotel Exe Plaza

Primary image
Outdoor spa tub
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Hotel Exe Plaza

UNESCO Sustainable Travel Pledge

Hotel Exe Plaza

4.0 star property
Upscale hotel within easy reach of Santiago Bernabeu Stadium

8.4/10 Very good

983 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Laundry facilities
Paseo De La Castellana 191, Madrid, Madrid, 28046
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Steam room
  • Self parking
  • Business center
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Car rentals on site
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
  • Flat-panel TV

Choose dates to view prices

About this area

What's nearby

  • In Tetuan
  • Santiago Bernabeu Stadium - 20 min walk
  • Plaza de Castilla - 1 min drive
  • Puerta de Alcala - 7 min drive
  • Gran Via Street - 9 min drive
  • Las Ventas - 6 min drive
  • El Retiro Park - 15 min drive
  • Prado Museum - 16 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 17 min drive
  • Royal Palace of Madrid - 20 min drive
  • IFEMA - 7 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 13 min drive
  • Madrid (XTI-Chamartin Train Station) - 11 min walk
  • Madrid Chamartín Station - 12 min walk
  • Nuevos Ministerios Station - 29 min walk
  • Plaza de Castilla Station - 3 min walk
  • Valdeacederas Station - 9 min walk
  • Ventilla Station - 9 min walk

About this property

Hotel Exe Plaza

4-star eco-friendly hotel near Gran Via Street
Hotel Exe Plaza is located close to Santiago Bernabeu Stadium, and provides dry cleaning/laundry services, car rentals on site, and a business center. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Free newspapers, luggage storage, and an elevator
  • Meeting rooms, tour/ticket assistance, and a front desk safe
  • Guest reviews give good marks for the overall value and proximity to public transit
Room features
All guestrooms at Hotel Exe Plaza have perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs. Guests reviews speak well of the spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathtubs, bidets, and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 262 rooms
  • Arranged over 11 floors


  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 19 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk
  • Steam room


  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk


  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair


  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per day


  • Self parking costs EUR 19 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Exe Castilla
Exe Hotel Puerta Castilla
Exe Puerta
Exe Puerta Castilla
Exe Puerta Castilla Hotel
Hotel Exe Castilla
Hotel Exe Puerta
Hotel Exe Plaza Madrid
Hotel Puerta Castilla
Puerta Castilla Hotel
Hotel Silken Puerta Castilla
Silken Puerta Castilla Madrid
Exe Plaza Madrid
Exe Plaza
Hotel Exe Plaza Hotel
Hotel Exe Plaza Madrid
Hotel Exe Plaza Hotel Madrid

Frequently asked questions

Does Hotel Exe Plaza offer free cancellation for a full refund?
Yes, Hotel Exe Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Exe Plaza?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Hotel Exe Plaza on 11 October 2022 start from S$164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Exe Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Exe Plaza?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Exe Plaza?
Yes. Self parking costs EUR 19 per day.
What are the check-in and check-out times at Hotel Exe Plaza?
You can check in from 2 PM - midnight. Check-out time is noon.
Is there an onsite casino at Hotel Exe Plaza?
No, this hotel doesn't have a casino, but Casino de Madrid (8-min drive) and Casino Gran Via (9-min drive) are both nearby.
What is there to do at Hotel Exe Plaza and nearby?
Hotel Exe Plaza has a steam room.
Are there restaurants at or near Hotel Exe Plaza?
Yes. Nearby restaurants include Gago III (4-min walk), La Forchetta (5-min walk), and Picones de María (5-min walk).
What's the area around Hotel Exe Plaza like?
Hotel Exe Plaza is a short 3-minute walk from Plaza de Castilla Station and 20 minutes' walk from Santiago Bernabeu Stadium. Travelers say this hotel is in a good location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Luis E, 1-night trip
Verified guest review

10/10 Exceptional

Pablo, 1-night trip
Verified guest review

10/10 Exceptional

Better impossible.
Great value. Clean room, centrally located and phenomenal service. Would stay here again anytime.
david, 2-night trip
Verified guest review

8/10 Very good

Great Place To Stay …
Great place to stay for short term or for business. Hotel staff was very competent as well as informative along with being very accommodating. The hot water was hot and the bed sheets and towels were clean and crisp. Would I stay there again, yes I would …
Terry Thomas, 1-night family trip
Verified guest review

10/10 Exceptional

1-night family trip
Verified guest review

10/10 Exceptional

Excellent, staff assistance
Luzmila, 2-night family trip
Verified Ebookers guest review

10/10 Exceptional

fernanda, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Good place. Amazing staff. I'll come back.
Aristides, 9-night family trip
Verified Expedia guest review

2/10 Poor

Beds not as requested, mattress poor. Breakfast cold.
Simon david, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service highly recommended
Paul, 4-night trip
Verified Ebookers guest review