AC Hotel by Marriott Kingston, Jamaica - Kingston

Amazing place to stay in Kingston

We arrived at the AC Marriot after a long flight and when we got there the music playing was like a nightclub (at 5pm) and didn't stop until gone midnight. We had to move rooms 3 times to get and get some quiet and even then on the top floor could still hear pounding music. I then in the middle of the night has to get up and go to reception as they didn't pick up the phone as our AC was broken. The hotel itself is new and nice but don't stay here on a Friday night if you want to sleep! You also cannot walk anywhere from this hotel, we tried to walk 2 minutes to a pharmacy and were told we would need an armed escort!

New hotel, super modern, nice decor in lobby/bar/restaurant area. Pool is small but nice deck with bar, really cool at night with fountain and lights. Big, clean, modern room and bathroom. Nice view, quite, easy parking, restaurants nearby. Nice breakfast buffet, OK for dinner. Service ok, but could not get anyone to help with tourist information as they do not have a concierge all the time. Not family oriented.

Our stay at the hotel was great, clean and modern rooms, pool was very small compared to pictures but it was very relaxing.

Not soo good... the AC hotel lobby as you enter you will feel you are inside a mall it's always full of people and loud it does not feel staff secured however no one will knows who if you are an actual hotel guest or just hanging out. I was sitting for 35 mins in patio/pool area and lobby the staff will not acknowledge your present or be greeted as to provide assistance especially the bar staff claimed not be waiters so most likely would sit for while before you be acknowledged. Overall it's clean and confortable except you feel the lobby it's a mall or photo shoot. Room service will not Knock door or even come to clean your room will have to request it as you see them cleaning other rooms. I don't think its worth the money at $200 plus per night it needs staff customer service improvement.

Great enjoyable staying

This has the best the most unprofessional staff I’ve ever had to deal with. The entire staff with exception of the wait staff needs to be retrained. I have NEVER encountered this level of blatant rudeness, after my interactions with the staff my holiday trip was ruined. Paying for staff to be blatantly rude is unacceptable.

Safe, new, clean and well-appointed. This is a super place.

We were there for 9 nights, & overall enjoyed it with one exception. 24/7 there is loud techno music playing in the lobby & restaurant area, which becomes even louder at about 5:30pm each day. This may appeal to some, but makes it impossible to have a conversation,

The stay was excellent. This was my second visit and I would recommend to anyone unhesitatingly.