Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728
What's nearby
Mamitas Beach - 11 min walk - 0.9 km
Quinta Avenida - 13 min walk - 1.1 km
Playa del Carmen Main Beach - 13 min walk - 1.2 km
Playa del Carmen Maritime Terminal - 5 min drive - 3.3 km
Punta Esmeralda Beach - 5 min drive - 3.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.5 miles/20.1 km
Restaurants
Crisol - 5 min walk
Quadra Café - 4 min walk
Tropical Tacos - 4 min walk
Que Huevos - 4 min walk
El Arabe - 4 min walk
About this property
Polo 15
Polo 15 offers a great location, putting you within a 15-minute walk of Mamitas Beach and Quinta Avenida. Also, Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach are a short five-minute drive away.
Languages
English, Spanish
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in rooms
Parking
No on-site parking
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
Barbecue grills
What to do
Beach nearby
Services
Laundry facilities
Pool loungers
Facilities
An outdoor pool
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Dryer
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
More
Housekeeping (once per stay)
Cleaning supplies
Fees & policies
Refundable deposits
Cash deposit: USD 100.0 per stay
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property only accepts cash.
Cashless transactions are available.
Also known as
POLO 15 Aparthotel Playa del Carmen
POLO 15 Playa del Carmen
Aparthotel POLO 15 Playa del Carmen
Playa del Carmen POLO 15 Aparthotel
POLO 15 Aparthotel
Aparthotel POLO 15
Polo 15 Playa Del Carmen
POLO 15 Hotel
POLO 15 Playa del Carmen
POLO 15 Hotel Playa del Carmen
Frequently asked questions
Does Polo 15 offer free cancellation for a full refund?
Yes, Polo 15 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Polo 15?
Yes, there's an outdoor pool.
Are pets allowed at Polo 15?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Polo 15?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Polo 15?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Polo 15?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Polo 15 and nearby?
Polo 15 has an outdoor pool.
What's the area around Polo 15 like?
Polo 15 is a short 11-minute walk from Mamitas Beach and 13 minutes' walk from Quinta Avenida.
Polo 15 Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 November 2024
Pleasant
My room was lovely, nice and quiet neighborhood
Pamela
Pamela, 6-night trip
Verified Hotels.com guest review
8/10 Very good
22 November 2021
Nice studio
Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs.
Marcos
Marcos, 5-night trip
Verified Hotels.com guest review
8/10 Very good
4 February 2021
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
9 January 2021
Quieter and safe neighbourhood
Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful