Enjoy your visit to Almaty with a stay at Alpen Ville Hotel. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a poolside bar, a fitness centre and a sauna.
Languages
English, Russian
At a glance
Hotel size
28 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Poolside bar
Room service
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Pool table
Horse riding nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Mosquito nets
Fitness centre
Sauna
Steam room
Banquet hall
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Kitchen
More
Daily housekeeping
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately KZT 1950 per person
Airport shuttle service is offered for an extra charge of KZT 8000 (one-way)
Children & extra beds
Rollaway beds are available for KZT 6000.0 per night
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have lifts.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Alpen Ville Hotel Almaty
Alpen Ville Almaty
Alpen Ville
Hotel Alpen Ville Hotel Almaty
Almaty Alpen Ville Hotel Hotel
Hotel Alpen Ville Hotel
Alpen Ville Hotel Hotel
Alpen Ville Hotel Almaty
Alpen Ville Hotel Hotel Almaty
Frequently asked questions
Does Alpen Ville Hotel offer free cancellation for a full refund?
Yes, Alpen Ville Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Alpen Ville Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Alpen Ville Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Alpen Ville Hotel?
Yes, an airport shuttle is available. The charge is KZT 8000 one-way.
What are the check-in and check-out times at Alpen Ville Hotel?
Check-in start time: noon; check-in end time: anytime. Check-out time is 10:00 AM.
Is there an on-site casino at Alpen Ville Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (8-min drive) is nearby.
What is there to do at Alpen Ville Hotel and nearby?
Have fun during the warmer months with activities nearby such as horse riding. Enjoy amenities such as a sauna, a steam room and a garden.
Are there restaurants at or near Alpen Ville Hotel?
Yes, there's an on-site restaurant.
Does Alpen Ville Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a fridge.
Alpen Ville Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
Reviews
8/10 Very good
28 April 2019
Verified traveller
2-night trip
Verified Orbitz guest review
10/10 Exceptional
8 January 2020
Отель супер.
Отдыхали с семьей, в номере 100 м.2 на 3 этаже. Все понравилось.