2/10 Poor
9 June 2022
Best experience in Melaka, book a hotel with full payment and yet need to sleep in car by the road side. How pathetic.
Check in policy 3 pm to midnight, reaches the hotel at 2330 and denied for a stay in the hotel. The hotel then refer us to another hotel under the same management, also no room is available. So we went back to the actual hotel where the staff only unpolitely mentioned that they could just refund the amount paid.
This hotel is really irresponsible for a hotel booked and it will not be a choice for a stay in Melaka when having such experience in a lifetime.
Dickson
Dickson, 2-night family trip
Verified Expedia guest review