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1 room, 2 adults

Hotel Atlantic Hamburg, Autograph Collection

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
An der Alster 72-79, Hamburg, 20099, Germany

Waterfront hotel with spa, near Moenckebergstrasse
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

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Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • One of the worst stays I have ever had. Seems like all the odds were against us. 5*…Oct 22, 2020
  • Staying at a VIP hotel I should have got a room upgrade. I paid €90 extra but got a room…Oct 11, 2020

Hotel Atlantic Hamburg, Autograph Collection

from S$283
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 2 Twin Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, Lake View
  • Superior Room, 1 King Bed, Non Smoking, City View
  • Junior Suite, 1 King Bed, Non Smoking, City View
  • Superior Room, 1 King Bed, Non Smoking, Lake View
  • Superior Suite, 1 Bedroom, Non Smoking, Lake View
  • Superior Room, 2 Twin Beds, Non Smoking, City View
  • Junior Suite, 2 Twin Beds, Non Smoking, City View
  • Junior Suite, 2 Twin Beds, Non Smoking, Lake View
  • Superior Suite, 1 Bedroom, Non Smoking

What’s around Hotel Atlantic Hamburg, Autograph Collection

Landmarks

  • In Saint Georg
  • Miniatur Wunderland - 27 min walk
  • Hamburg Dungeon - 27 min walk
  • Reeperbahn - 33 min walk
  • Elbe Philharmonic Hall - 36 min walk
  • Moenckebergstrasse - 10 min walk
  • Hamburg City Hall - 14 min walk
  • Hamburger Dom - 27 min walk

Getting around

  • Hamburg Airport (HAM) - 21 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 8 min walk
  • Central S-Bahn - 8 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 6 min walk
  • South Central U-Bahn - 10 min walk
  • Monckebergstrasse U-Bahn - 11 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 221 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets allowed*

  • Food and water bowls available

Internet

  • WiFi and wired Internet access in public areas*

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (EUR 37 per day)

  • Electric vehicle charging point on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Sailing nearby
  • Sauna
Working away
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 4078
  • Conference space size (meters) - 379
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1909
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Fireplace in lobby
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Energy Clinic has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

Hotel Atlantic Hamburg, Autograph Collection’s small print

Also known as

  • Atlantic Hotel Kempinski
  • Kempinski Hotel Hamburg Atlantic
  • Kempinski Atlantic Hotel Hamburg
  • Hamburg Kempinski Atlantic Hotel
  • Atlantic Kempinski
  • Hotel Atlantic Hamburg
  • Hotel Atlantic Kempinski Hamburg
  • Hotel Atlantic Hamburg, Autograph Collection Hotel
  • Hotel Atlantic Hamburg, Autograph Collection Hamburg
  • Hotel Atlantic Hamburg, Autograph Collection Hotel Hamburg
  • Atlantic Kempinski Hamburg
  • Hamburg Kempinski Hotel Atlantic
  • Hotel Atlantic Hamburg
  • Hotel Atlantic Kempinski
  • Hotel Atlantic Kempinski Hamburg
  • Hotel Hamburg Atlantic Kempinski
  • Kempinski Atlantic

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Valet parking costs EUR 37 per day

Rollaway beds are available for EUR 70.0 per day

Buffet breakfast is offered for an extra charge of EUR 35 for adults and EUR 17.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 39 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 150 per vehicle (roundtrip)

Airport shuttle service for children costs EUR 150 (roundtrip)

WiFi is available in public areas for an extra charge

Wired Internet access is available in public areas for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Atlantic Hamburg, Autograph Collection

  • Does Hotel Atlantic Hamburg, Autograph Collection offer free cancellation for a full refund?
    Yes, Hotel Atlantic Hamburg, Autograph Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Atlantic Hamburg, Autograph Collection currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from February 1 2021 to April 30 2021 (dates subject to change): <ul><li>Bar/Lounge(s)</li><li>Breakfast</li><li>Fitness facilities</li><li>Sauna</li><li>Spa</li><li>Spa/Beauty services</li></ul>
  • What are the cleanliness and hygiene measures currently in place at Hotel Atlantic Hamburg, Autograph Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Atlantic Hamburg, Autograph Collection?
    Yes. Valet parking costs EUR 37 per day. Electric vehicle charging is available.
  • Is there a pool at Hotel Atlantic Hamburg, Autograph Collection?
    Yes, there's an indoor pool and an outdoor pool. The swimming pool will be unavailable from February 1 2021 to April 30 2021 (dates subject to change).
  • Are pets allowed at Hotel Atlantic Hamburg, Autograph Collection?
    Yes, pets are welcome. There's a charge of EUR 39 per pet, per night. Food and water bowls are available.
  • What are the check-in and check-out times at Hotel Atlantic Hamburg, Autograph Collection?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Hotel Atlantic Hamburg, Autograph Collection?
    Yes, there's an onsite restaurant. The dining venue will be unavailable from February 1 2021 to April 30 2021 (dates subject to change). Nearby restaurants include The King Of India (4-min walk), Leon (4-min walk), and Max und Consorten (4-min walk).
  • Is airport shuttle service offered by Hotel Atlantic Hamburg, Autograph Collection?
    Yes, an airport shuttle is available. The charge is EUR 150 per vehicle roundtrip.
  • Is there an onsite casino at Hotel Atlantic Hamburg, Autograph Collection?
    No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.
  • What is there to do at Hotel Atlantic Hamburg, Autograph Collection and nearby?
    Have fun with nearby activities such as sailing and practice your swing at the nearby golf course. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hotel Atlantic Hamburg, Autograph Collection also has a sauna and a fitness center.

Recent reviews

Fabulous 8.8 From 749 reviews

Very good 8.0
Catmingly old fashioned
A charmingly old fashioned grand hotel with an enviable lake side position. The beds could do with firmer mattresses but the rooms are large and very comfortable with modern bathrooms.
Stuart, gb2 night trip
Fair 4.0
The king size bed was very uncomfortable I ended up leaving within few hours of book the bed kept separating since it was two twin beds put together very unpleasant
sam, us1 night trip
Very good 8.0
Not very large room, but boasted big ensuite (with excellent shower) and bay window overlooking the nice courtyard. Good service. Very nice spa facilities. Excellent quality breakfast, and nice selection of restaurant and bar food. Cocktails were relatively disappointing though.
ie2 night family trip
Exceptional 10.0
Classic elegance in Hamburg
Old school stylishness in central Hamburg. Wonderful high ceilings. Elegantly furnished rooms. Charming old elevators. And friendly staff
us1 night business trip
Very good 8.0
Really welcoming staff. Fabulous room. Great location
Isabella, gb2 night romance trip
Fair 4.0
Overall good hotel but heating was not working at all and phone was off as well. Instead of transferring us immediately to another room they had a technician going through the roof of the room for 40 minutes while we were there and our dinner was waiting. Also, they didn’t offer to pay for our meal or breakfast as a gesture of acknowledgment
us1 night trip
Exceptional 10.0
Fantastic hotel in central Hamburg
This was my second time staying at the Hotel Atlantic Kempinski and I loved it just as much as the first time. The service is excellent and I got an early check in which I really appreciated as I had a very early morning flight from London and just needed a rest. The room is very stylish and comfortable and was a real treat. The location is perfect for visiting the Christmas Market - so will definitely be back and can only highly recommend this place.
Annette, us1 night trip
Very good 8.0
Very classy
Lovely hotel!check in was a bit of a performance,I personally can’t be bothered to have to go through the “how was your journey getting here “ routine! Apart from that ,you can’t fault the hotel,very classy!!
STEPHEN, gb1 night business trip
Good 6.0
Breakfast is great. Bed is too soft. Spa is terrible. It does not go well with Kempinski. Staff is attentive. Special thanks to Lukas at front desk for his assistance with regards to room temperature and climate control issue.
us2 night trip
Good 6.0
Very expensive breakfast dine out after day one
gb3 night trip

Hotel Atlantic Hamburg, Autograph Collection