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Sunway Resort Suite at Lagoon & Pyramid

3.5 star property
Hotel with 19 restaurants, connected to the convention centre, near Sunway Pyramid Mall

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Sunway Resort Suite at Lagoon & Pyramid

Photo gallery for Sunway Resort Suite at Lagoon & Pyramid

Desk, laptop workspace, blackout curtains, iron/ironing board
Balcony
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Balcony view

Overview of Sunway Resort Suite at Lagoon & Pyramid

6.6

Good

Property highlights

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Electric vehicle charging point
  • Restaurant
  • Bar
Map
Pyramid Tower, Persiaran lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
Main amenities
  • Housekeeping (on request)
  • 19 restaurants and 10 bars/lounges
  • Fitness centre
  • 10 coffee shops/cafes
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Air conditioning
  • ATM/banking services
Feel at home
  • Kitchenette
  • Coffee/tea maker
  • Blackout curtains
  • Lift
  • Deep-soaking bath
  • Digital TV service

Room options

View all photos for Family Room (17116)

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room (17116)

  • 46 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Deluxe Family Suite (16126)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Family Suite (16126)

  • 46 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Bed

View all photos for Deluxe King Room 1 (16108)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe King Room 1 (16108)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Family Studio Suite (22107)

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Studio Suite (22107)

  • 46 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Deluxe King Room 2 (17103)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe King Room 2 (17103)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (20106)

Desk, laptop workspace, blackout curtains, iron/ironing board

Family Suite (20106)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Family Suite (20105)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Family Suite (20105)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

About this area

What's nearby

  • In Bandar Sunway
  • Sunway Pyramid Mall - 8 min walk
  • Paradigm Mall - 7 min drive
  • University of Malaya - 10 min drive
  • Mid Valley Megamall - 12 min drive
  • Bukit Jalil National Stadium - 12 min drive
  • 1 Utama - 11 min drive
  • Kuala Lumpur Sentral - 14 min drive
  • Petaling Street - 16 min drive
  • Merdeka Square - 16 min drive
  • I-City - 17 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 24 min drive
  • Kuala Lumpur International Airport (KUL) - 43 min drive
  • SS 15 - 5 min drive
  • Kuala Lumpur Subang Jaya KTM Komuter Station - 6 min drive
  • Kuala Lumpur Setia Jaya KTM Komuter Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Hong Kong Kim Gary Restaurant - 3 min walk
  • Village Roast Duck - 1 min walk
  • 海底捞火鍋 - 1 min walk
  • Mr. Tuk Tuk - 6 min walk
  • Sukiya Tokyo Bowls & Noodles - 1 min walk
Map

About this property

Sunway Resort Suite at Lagoon & Pyramid

Placing you within a 15-minute drive of Sunway Pyramid Mall and Bukit Jalil National Stadium, Sunway Resort Suite at Lagoon & Pyramid offers an airport shuttle (available 24 hours) for MYR 100 per vehicle. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 19 restaurants or unwind with a drink at one of the 10 bars/lounges. Also, this hotel is within a short drive of Mid Valley Megamall.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Sustainability

Sustainability practices

Electric car charging station
Housekeeping on request
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 4 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 19 restaurants
  • 10 bars/lounges
  • 10 coffee shops

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Facilities

  • ATM/banking
  • Fitness centre
  • Shopping centre on-site

Accessibility

  • Lift

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Rice cooker
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Housekeeping (on request)

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 100 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for MYR 30.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts cash.

Also known as

Sunway Resort Suite @ Lagoon Pyramid Petaling Jaya
Sunway Resort Suite @ Lagoon Pyramid
Sunway Suite @ Lagoon Pyramid Petaling Jaya
Sunway Suite @ Lagoon Pyramid
Sunway Resort Suite @ Lagoon Pyramid
Sunway Resort Suite at Lagoon & Pyramid Hotel
Sunway Resort Suite at Lagoon & Pyramid Petaling Jaya
Sunway Resort Suite at Lagoon & Pyramid Hotel Petaling Jaya

Frequently asked questions

Does Sunway Resort Suite at Lagoon & Pyramid offer free cancellation for a full refund?
Yes, Sunway Resort Suite at Lagoon & Pyramid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sunway Resort Suite at Lagoon & Pyramid?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Sunway Resort Suite at Lagoon & Pyramid?
Sorry, pets aren't allowed.
Is parking offered on site at Sunway Resort Suite at Lagoon & Pyramid?
Sorry, there's no on-site parking at Sunway Resort Suite at Lagoon & Pyramid.
Is an airport shuttle service offered by Sunway Resort Suite at Lagoon & Pyramid?
Yes, an airport shuttle is available. The charge is MYR 100 per vehicle one-way.
What are the check-in and check-out times at Sunway Resort Suite at Lagoon & Pyramid?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sunway Resort Suite at Lagoon & Pyramid and nearby?
Sunway Resort Suite at Lagoon & Pyramid has 10 bars and a fitness centre.
Are there restaurants at or near Sunway Resort Suite at Lagoon & Pyramid?
Yes, there are 19 on-site restaurants.
Does Sunway Resort Suite at Lagoon & Pyramid have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Sunway Resort Suite at Lagoon & Pyramid have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a dishwasher.
What's the area around Sunway Resort Suite at Lagoon & Pyramid like?
Sunway Resort Suite at Lagoon & Pyramid is a short 8-minute walk from Sunway Pyramid Mall and 5 minutes' walk from Sunway Pyramid Convention Centre.

Reviews

6.6

Good

7.0/10

Cleanliness

6.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Very good

Ahmad Ridhuan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

LEONG, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

kim fook, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good
Aharar, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

rude response and pictures shown were not the same
I did the biggest mistake of not reading the reviews of others. there are a few problems with this place: 1. we booked and paid for 3 persons and upon arriving, found that we were given only one queen size bed. we had to call and ask for a bed to be placed. Instead of being given a bed, we were only given a very thin mattress which was laid on the floor. 2.we complained about the aircon, and the response given were rude and unaccommodating. I have stayed at a few serviced apartments, both in Malaysia and abroad, but never been treated with such response. 3. we had to pay for parking which was very expensive. So, I would not recommend this place at all. Please look at others. I think cheaper places would have been even better than this. Truly a horrible experience.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

8/10 Very good

The place needs a good handy man.
The toilet bowl lid is not a fitted size. The hair dryer is broken and there is a note on it. The fridge was working well. The heater is an instant water heater and therefore not usable with the long bath. The shower head was leaking. The bed light was working but the outfit is loose and will come off. Check in and out instructions was clear. Location is good but car park is very pack during peak seasons.
Sharon, 3-night trip
Verified Hotels.com guest review

6/10 Good

Bad experience
I wasted more then 2 hours then get my key to the room. There's no check in counter n I got no internet/Wi-Fi need borrow phone from people to call luckily the number I had Screen shot earlier .But was very disappointed it took so long for someone to pickup n was told to collect key from mail box. After check in bed n pillows was very uncomfortable n shower head holder was not working too .It was a very bad stay experience that I never encountered before.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

TAN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 2-night family trip
Verified Hotels.com guest review