Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Oasis Arena - 1 min walk - 0.1 km
Maya Museum of Cancun - 8 min walk - 0.7 km
Iberostar Cancun Golf Course - 10 min walk - 0.9 km
Aquaworld - 10 min walk - 0.9 km
Delfines Beach - 5 min drive - 4.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
Restaurants
Hotel Emporio Cancun - 9 min walk
Coyote Loco - 3 min walk
Tun-kul - 9 min walk
Market Place - 1 min walk
MakiTaco - 1 min walk
About this property
The Pyramid Cancun By Oasis - All Inclusive
At The Pyramid Cancun By Oasis - All Inclusive, you can spend time at the beach enjoying free cabanas, volleyball and sunloungers, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Benazuza Adults Only, one of 13 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this all-inclusive property include 2 beach bars, a casino and a free kid's club.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Football
Tennis
Volleyball
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
320 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 25
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas (4-device limit)
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
13 restaurants
13 bars/lounges
2 beach bars
2 coffee shops
Poolside bar
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Playground
Childcare in room (surcharge)
Local/corner shop
Children's games
Toys
What to do
On the beach
Free beach club
Tennis
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Karaoke
Shopping
Pool table
Snorkelling nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (6458 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Beach sunloungers
Beach towels
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Arcade/games room
Casino
Full-service spa
4 casino gaming tables
6 casino slot machines
Casino VIP room
Outdoor tennis court
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
IPod docking station
50-inch flat-screen TV
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Special features
Spa
Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.
Dining
Benazuza Adults Only – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
Market Place and Bites – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The White Box Gastrobar – This bistro specialises in international cuisine and only serves lunch. Open daily.
TunKul Food Hall – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Careyes Adults Only – This fine-dining restaurant specialises in Spanish cuisine and serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Easter holidays deposit: USD 30 per stay for guests under 25 years old staying between 01 February to 30 April
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Sanitation services: USD 4.57 per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu
Frequently asked questions
Does The Pyramid Cancun By Oasis - All Inclusive offer free cancellation for a full refund?
Yes, The Pyramid Cancun By Oasis - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Pyramid Cancun By Oasis - All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Pyramid Cancun By Oasis - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at The Pyramid Cancun By Oasis - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at The Pyramid Cancun By Oasis - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at The Pyramid Cancun By Oasis - All Inclusive?
Yes, the 538 square-foot casino features 6 slot machines and 4 gaming tables.
What is there to do at The Pyramid Cancun By Oasis - All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Pyramid Cancun By Oasis - All Inclusive also has 2 beach bars, a casino and a steam room, as well as spa services, an arcade and a garden.
Are there restaurants at or near The Pyramid Cancun By Oasis - All Inclusive?
Yes, there are 13 on-site restaurants, featuring Mexican cuisine.
What's the area around The Pyramid Cancun By Oasis - All Inclusive like?
The Pyramid Cancun By Oasis - All Inclusive is located on the waterfront in Zona Hotelera, a short 10-minute walk from Iberostar Cancun Golf Course and 10 minutes' walk from Aquaworld.
The Pyramid Cancun By Oasis - All Inclusive Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
18 December 2024
Jin
Jin, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 December 2024
Jose
Jose, 4-night trip
Verified Hotels.com guest review
8/10 Very good
22 November 2024
Great Value!!
Room was good with a great view! Plenty of restaurants and bars. Great and plenty of entertainment. Excellent value. Would stay again for sure.
James
James, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Ashley
Ashley, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Fernando
Fernando, 4-night trip
Verified Hotels.com guest review
2/10 Poor
17 November 2024
Michelle
Michelle, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Sian-Khan October 2024
Service was top-notch. Amenities are great.
Laura
Laura, 8-night family trip
Verified Hotels.com guest review
4/10 Fair
25 October 2024
Find another hotel
Major water leak in room, floors flooded the whole stay. In the last day before checkout they offered to switch the room. Way too late! Food was terrible for all inclusive we still had to eat off the property to enjoy not very vegan friendly
Exzavia
Exzavia, 4-night trip
Verified Hotels.com guest review
4/10 Fair
5 October 2024
Not family friendly
We stayed in the pyramid, my husband and me had our wedding there. It’s not really a family friendly place. They don’t accept kids in a lot of the restaurants also they don’t accept reservations for a lot of people at the restaurants and they can’t put tables together
Michelle
Michelle, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Jose
Jose, 6-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Casino, they need to get better on the food and the entrainment. Some of the staff have attitude problems.
Marien
Marien, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Jesus CALZADILLAS
Jesus CALZADILLAS, 5-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Great experience. The reviews were a bit scary at first. However, the resort met every expectation and more. My family and I enjoyed it thoughroughly. Wide variety of food options.
daniella
daniella, 4-night family trip
Verified Expedia guest review
8/10 Very good
7 September 2024
Julissa
Julissa, 5-night trip
Verified Expedia guest review
6/10 Good
5 September 2024
Elizabeth
Elizabeth, 7-night trip
Verified Expedia guest review
4/10 Fair
4 September 2024
Mantej
Mantej, 5-night trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Unique layout and entertainment, the energy
John
John, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Shamir Alvarado
Shamir Alvarado, 5-night trip
Verified Expedia guest review
6/10 Good
28 August 2024
Yelena
Yelena, 7-night trip
Verified Expedia guest review
6/10 Good
28 August 2024
Good hotel, big pools & easy beach access. Food was not the best quality. For an all inclusive price, only one restaurant was worth going back to. All the shows have the same performers, so it doesn’t feel like you’re watching a new performance bc you keep seeing the same people in a different show. A good experience, but not dying to go back
Erika
Erika, 4-night family trip
Verified Expedia guest review
8/10 Very good
28 August 2024
Nice hotel however it needs some upgrades!
Miguel
Miguel, 4-night trip
Verified Expedia guest review
6/10 Good
27 August 2024
The staff was not the friendliest we often felt hesitant to even ask questions because they all looked very annoyed to be there. The only friendly staff were the people trying to sell you the timeshare but that was to try to get you to buy it. There was cockroaches in our rooms and we had to complain 3 times about a horrible odor in one of our rooms. The resort itself looked beautiful and the pools were nice
omar
omar, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Thanks
Mukhamad
Mukhamad, 3-night family trip
Verified Expedia guest review
8/10 Very good
24 August 2024
I really like the hotel, third time I come back, I like the food and their service.
PHUONG THAO
PHUONG THAO, 3-night trip with friends
Verified Expedia guest review
6/10 Good
21 August 2024
Disappointed It could be better if they put more effort into the foods (Hotel itself is an a good lication )