Ultramar Ferry Puerto Juárez - 5 min drive - 4.8 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
Restaurants
McDonald's - 7 min walk
El Sarape Cancun - 6 min walk
NEZA Taqueria - 2 min walk
El Canton Toluqueno - 9 min walk
Little Caesars Pizza - 6 min walk
About this property
Hotel Avenida Cancun
Hotel Avenida Cancun puts you a short five-minute drive from Plaza 28 and Cancun Mall. Also, Plaza Las Americas and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
57 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7:00 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Property amenities
Food and drink
Room service
Services
24-hour front desk
Facilities
1 building/tower
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Avenida Cancun
Avenida Cancun
Hotel Avenida Cancun Hotel
Hotel Avenida Cancun Cancun
Hotel Avenida Cancun Hotel Cancun
Frequently asked questions
Does Hotel Avenida Cancun offer free cancellation for a full refund?
Yes, Hotel Avenida Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Avenida Cancun?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Avenida Cancun?
Check-in start time: 3 PM; check-in end time: 7:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel Avenida Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and PlayCity Casino (5-min drive) are both nearby.
What's the area around Hotel Avenida Cancun like?
Hotel Avenida Cancun is in Downtown Cancun, a short 19-minute walk from Extreme Adventure.
Hotel Avenida Cancun Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
25 October 2024
Cheap
Customer service assistance was provided and quick service. Difficult to sleep in the mattress you will feel the springs.
Annette
Annette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
David
David, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
ranee
ranee, 1-night family trip
Verified Expedia guest review
6/10 Good
13 June 2024
Serves it Purpose
It’s Basic but the room was cold and I felt safe. Local tacos spots up and down the street. The Portillo is a main st in Cancun, more the local area. I did live in Cancun for 10yrs take my daughter to her dads to live each summer so this is a quick 2-3 day stay. The area is safe. There’s a large grocery store directly across the street, Mega you can buy anything you may need there. At night there are taco/food stands and restaurants all up and down the Portillo either side of the hotel. They have free off street parking. Grab the local Route 2 bus and it’ll take you right to the Zona Hotelera for the public beaches.
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
6/10 Good
10 June 2024
The expedia description of this hotel listed a refrigerator as on of the room amenities. This is a main reason we booked this hotel. Unfortunately, the hotel does not offer this. Quite a disappointment.
Stephen
Stephen, 3-night family trip
Verified Expedia guest review
6/10 Good
21 May 2024
Very large suite, beautiful marble floors, kind and helpful staff, comfortable beds and bedding, very cool a.c. Bring your own water and glasses. No pool, zacuzzi, sauna or restaurant. Very close walking distance to restaurants and transportation.
Amy
Amy, 1-night business trip
Verified Orbitz guest review
10/10 Exceptional
17 May 2024
I had a great stay here, staff were very friendly and helpful.
Dung Anna
Dung Anna, 5-night trip with friends
Verified Expedia guest review
4/10 Fair
15 May 2024
The staff are rude and the bed is like a rock. I had severe back pain. Staff are rude and no room service
Neroosen
Verified Expedia guest review
2/10 Poor
26 April 2024
Nothing goid ,simple
Doralkys
Doralkys, 4-night trip
Verified Expedia guest review
4/10 Fair
22 April 2024
Dirty sheets. No hot water.
Lewis
Lewis, 1-night romance trip
Verified Expedia guest review
4/10 Fair
7 April 2024
No wifi
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 March 2024
It was noisy and late at night. The called me and woke me up telling to move my car.
I still can’t understand why they asked me to move my car. If was parked in a space where the signage. It was very disrespectful for them to wake me @ 11:00 PM.
Donald
Donald, 1-night trip
Verified Expedia guest review
8/10 Very good
2 March 2024
shasalee sashauna
shasalee sashauna, 7-night trip
Verified Travelocity guest review
2/10 Poor
2 March 2024
David
David, 4-night trip
Verified Hotels.com guest review
6/10 Good
1 March 2024
On the plus side, my room was cleaned daily and they had a secure parking garage for my car. The daytime staff was very friendly and accommodating. The location is directly across the street from a restaurant and two blocks away from a McDonalds. There is a huge shopping center with a grocery store within five minutes walking distance. On the negative side, the bed was uncomfortable. I just needed a place to sleep at night and this place served its purpose.
Christophe
Christophe, 5-night trip
Verified Expedia guest review
10/10 Exceptional
22 February 2024
Everything is awesome in Cancun with a very nice airport! Viva Mexico
Eric
Eric, 1-night trip
Verified Expedia guest review
6/10 Good
12 February 2024
No room service not even glasses to drink water.
No blankets available. No fridge or water. There's nothing except the room with beds in it so if you're looking to stay for few days this is not the place. There's a restaurant right infront of the hotel tho and thier food was amazing.
Fozia
Fozia, 1-night family trip
Verified Expedia guest review
2/10 Poor
25 January 2024
Staff was awfull
Cath
Cath, 1-night trip
Verified Expedia guest review
2/10 Poor
22 January 2024
Staff are non professional. Non co operative, rude. There is no fridge and no coffee maker floor was very dirty even they cleaned everyday. I would not recommend anyone to stay this hotel. Pissed off during my stay.
Arfan Hameed
Verified Expedia guest review
2/10 Poor
20 January 2024
Worst hotel. They wont let you pay for late check ouit, then i paid a new room with expedia and they disnt wanted to lwt me in my old room to get my things before 3pm even if i paid for a new room. Plus the bed are very hard and it is dirty.
Cath
Verified Expedia guest review
10/10 Exceptional
16 January 2024
Nice an clean an clean place,cant wait to go back!!
ricardo
ricardo, 1-night family trip
Verified Expedia guest review
8/10 Very good
4 January 2024
klemsen
klemsen, 6-night trip
Verified Expedia guest review
2/10 Poor
2 January 2024
The hotel was a 1/10. The shower had no pressure , the bed was extremely hard. The ratings of this hotel has to be fake. As a matter of fact, I would like a refund. The best part about the hotel, oh there is none. The staff at night is very rude, the daytime staff is pretty okay. Expedia should really give me my money back. There is no way the ratings is 8.4/10.
Chan
Chan, 1-night trip with friends
Verified Expedia guest review
6/10 Good
24 December 2023
Sazid Irfan
Sazid Irfan, 3-night trip
Verified Expedia guest review
8/10 Very good
20 December 2023
Great staff, right next to a supermarket, and a good deal for the price! My only concern was the surrounding neighborhood, which didn't feel like the safest area.