Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive
Calanas Station - 5 min drive
Madrid Recoletos Station - 10 min walk
Madrid Principe Pio Station - 29 min walk
Tribunal Station - 4 min walk
Alonso Martinez Station - 4 min walk
Bilbao Station - 6 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Villa Capri - 2 min walk
Teatro Barceló - 2 min walk
Tierra Burrito Bar - 2 min walk
Osom - 2 min walk
Makkila - 2 min walk
About this property
URSO Hotel & Spa
URSO Hotel & Spa puts you a short five-minute drive from Gran Via and WiZink Center. You can visit the spa to indulge in massages, body wraps or aromatherapy, and Casa Felisa serves Spanish cuisine. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Tribunal Station is 4 minutes and Alonso Martinez Station is 4 minutes.
Languages
English, French, German, Russian, Spanish
At a glance
Hotel size
78 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (dogs only, 1 total, up to 8 kg per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 30.80 per day)
On-site valet parking (EUR 33 per day)
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Babysitting (surcharge)
What to do
Golf lessons nearby
Working away
Meeting rooms
Conference centre (1884 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1913
Safe-deposit box at front desk
Library
Fireplace in reception
24-hour health club
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Mediterranean architecture
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
40-cm flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Dressing gowns and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. Guests under 14 years old are not allowed in the spa.
Dining
Casa Felisa – This restaurant specialises in Spanish cuisine.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 38.5 per person
Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one-way)
Local area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 105.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per night
Parking
Self-parking costs EUR 30.80 per day
Valet parking costs EUR 33 per day
Pool, spa, & gym (if applicable)
Guests under 14 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.
Also known as
Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid
Frequently asked questions
Does URSO Hotel & Spa offer free cancellation for a full refund?
Yes, URSO Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at URSO Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at URSO Hotel & Spa?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 8 kg per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at URSO Hotel & Spa?
Yes. Self-parking costs EUR 30.80 per day. Valet parking costs EUR 33 per day. Electric car charging is available.
Is an airport shuttle service offered by URSO Hotel & Spa?
Yes, an airport shuttle is available. The charge is EUR 90 per vehicle one-way.
What are the check-in and check-out times at URSO Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at URSO Hotel & Spa?
No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (15-min walk) are both nearby.
What is there to do at URSO Hotel & Spa and nearby?
URSO Hotel & Spa has a spa and an indoor pool, as well as a 24-hour health club.
Are there restaurants at or near URSO Hotel & Spa?
Yes, Casa Felisa offers Spanish cuisine.
Does URSO Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around URSO Hotel & Spa like?
URSO Hotel & Spa is in Madrid Centro, a short 4-minute walk from Tribunal Station and 11 minutes' walk from Gran Via.
URSO Hotel & Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
21 September 2024
Jorge
Jorge, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Alex
Alex, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Khalifa
Khalifa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
Fantastic hotel, staff, room. 10/10 recommend
Olgena
Olgena, 5-night romance trip
Verified Expedia guest review
8/10 Very good
5 July 2024
Kimberly
Kimberly, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
24 June 2024
Simon M
Simon M, 3-night trip
Verified Expedia guest review
6/10 Good
31 May 2024
LOICK
LOICK, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2024
Juan
Juan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2024
The staff is super helpful and we had a nice room everything was great
Rayah
Rayah, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 May 2024
Wonderful stay! Beautiful property, well maintained and great service.
miguel r
miguel r, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 April 2024
My Home in Madrid
My favorite place in Madrid. Excellent location, beautiful building and rooms in addition to Oustanding service, make it a five star experience.
Juan
Juan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 April 2024
Sabine
Sabine, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2024
This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel.
I enjoyed the piano time and breakfast.
I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
Manuel Alejandro Arias
Manuel Alejandro Arias, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
21 March 2024
Wallace
Wallace, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 March 2024
It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
Wendy
Wendy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 February 2024
it was great !
burton
burton, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 February 2024
A hidden 5 star gem in Madrid in the middle of one of the safest and most popular neighborhoods in the city.
JEAN-CHARLES
JEAN-CHARLES, 13-night trip
Verified CheapTickets guest review
10/10 Exceptional
10 February 2024
Rotem
Rotem, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 February 2024
The bed!
burton
burton, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 January 2024
Perfect hotel in the middle of Madrid
This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
Christy
Christy, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 January 2024
Zdravko
Zdravko, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 January 2024
Fantastic stay, fantastic dinner and drinks.
Natalie
Natalie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 January 2024
Luxurious Stay
A gorgeous jewel box of a hotel in a great neighborhood of Madrid. The service is fantastic, the amenities are beautiful, and the room was super comfortable. There is a lot of attention to detail in this hotel. We were sorry we only were able to stay for one night!