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Melia Ba Vi Mountain Retreat

4.5 star property
Luxury hotel with 2 restaurants, near Ba Vi National Park

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Melia Ba Vi Mountain Retreat

Photo gallery for Melia Ba Vi Mountain Retreat

Exterior
Exterior
Minibar, in-room safe, desk, soundproofing
Body treatments, body wraps, body scrubs, facials
Reception hall

Overview of Melia Ba Vi Mountain Retreat

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Air conditioning
  • Free WiFi
  • Gym
  • Restaurant
Map
Cote 600m, Ba Vi National Park, Ba Vi District, Hanoi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Free use of bicycles
  • Children's pool
  • Room service
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for 3 Bedroom Pool Villa

Minibar, in-room safe, desk, soundproofing

3 Bedroom Pool Villa

  • Sleeps 7
  • 3 King Beds

View all photos for Family Suite

View from room

Family Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

  • 48 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Master Suite

LED TV, iPod dock

Family Master Suite

  • 85 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 5 Bedroom Pool Villa

Minibar, in-room safe, desk, soundproofing

5 Bedroom Pool Villa

  • Sleeps 10
  • 5 King Beds

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Minibar, in-room safe, desk, soundproofing

Grand Suite

  • 95 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Ba Vì

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 100 min drive

Restaurants

  • Tonkin Restaurant - 1 min walk
Map

About this property

Melia Ba Vi Mountain Retreat

When visiting Hanoi, Melia Ba Vi Mountain Retreat is a great choice to consider. Guests can be pampered with body wraps at the spa, and Senses, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a health club.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Mountain biking
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Free bike hire
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa

Room amenities

Be entertained

  • IPod docking station
  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, YHI Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Dining

Senses – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tonkin – This restaurant specialises in Vietnamese cuisine and serves lunch and dinner. Open selected days.
1902 Lobby lounge – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: VND 60000 per person, per stay
  • Christmas Eve (24 December) gala dinner per adult: VND 1800000
  • Additional fee: VND 20000.00 per accommodation, per stay

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Melia Ba Vi Mountain Retreat
Melia Ba Vi Mountain Retreat Hotel Hanoi
Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat Hanoi
Hotel Melia Ba Vi Mountain Retreat Hanoi
Hanoi Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat
Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat Hanoi
Melia Ba Vi Mountain Retreat Hotel Hanoi

Frequently asked questions

Does Melia Ba Vi Mountain Retreat offer free cancellation for a full refund?
Yes, Melia Ba Vi Mountain Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Melia Ba Vi Mountain Retreat?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Melia Ba Vi Mountain Retreat?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Melia Ba Vi Mountain Retreat?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Melia Ba Vi Mountain Retreat?
Yes, there's free self parking.
What are the check-in and check-out times at Melia Ba Vi Mountain Retreat?
You can check in from 2 PM - midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Melia Ba Vi Mountain Retreat and nearby?
Have fun during the warmer months with activities such as mountain biking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Melia Ba Vi Mountain Retreat also has a health club and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Melia Ba Vi Mountain Retreat?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Melia Ba Vi Mountain Retreat have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Melia Ba Vi Mountain Retreat like?
Melia Ba Vi Mountain Retreat is located by the river in Ba Vì. Popular attractions include Ba Vi National Park, which is 25 minutes away by car.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very good

The hotel is inside the Ba Vi National Park, it is very tranquil, the hotel area has excellent control on mosquitoes, pool and gymn have excellent view of the forest. Hospitality by Melia staff are exceptional, going above and beyond their duty to cater for our demands!!! Making it most relaxing stay.
Phuong, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The facilities are amazing. The Vietnamese food is not as good as what can be found in Hanoi and lacks vegetarian options. The spa is great.
Claudia, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant stay, highly recommended and would definitely stay again.
JC, 2-night trip
Verified Wotif guest review

6/10 Good

James myongtong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melia Ba Vi is overall a great destination to get away from the hectic city life. Well-designed and clean suit, comfortable bed and pillows, good amenities, good size balcony with a nice view over the tree tops. Attentive staff members who remember you by your first name. Nice touch with the extras such as afternoon tea and cocktail evening before dinner. The retreat is set on top of a mountain range and in the middle of a beautiful forrest. We really enjoyed the long walks and see the ruins from French colonial time. The only negative thing was that the security guys at the entrance/carpark were neither as friendly nor professional as the staff inside the hotel.
Duong Duc Son, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mr. Beon
Very eco-friendly. Quiet(from people) and could enjoy the sent of trees and mountain. Great place to heal by getting out of city center.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

There are wonderful places. I statyed my
HANA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Didn’t like the shower area. Water is not contain within the shower area. The entire area gets wet and the floor becomes slippery which is dangerous if you are not careful.
1-night romance trip
Verified Expedia guest review