Suvarnabhumi International Airport (BKK) - 89 min drive
Bangkok (DMK-Don Mueang Intl.) - 129 min drive
Pattaya Station - 13 min drive
Bang Lamung Station - 17 min drive
Pattaya Tai Station - 18 min drive
Airport shuttle (surcharge)
Restaurants
โก๋เปี้ยน ก๋วยเตี๊ยวเรืออยุธยา สาขานาเกลือ - 2 min walk
Carcare Boiled Rice - 5 min walk
Rard Na Yord Pak - 7 min walk
เชลล์ตังเก - 7 min walk
ข้าวต้ม Imf - 5 min walk
About this property
Crystal Palace Luxury Hotel
At Crystal Palace Luxury Hotel, you'll be a short five-minute drive from Terminal 21 Pattaya and Pattaya Beach Road. Guests can indulge in massages, and Outhayan Pleangkao, one of 2 restaurants, serves Thai cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a fitness centre and a children's pool.
Languages
English, Thai
At a glance
Hotel size
390 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:30 AM
Hosted evening meals daily for a surcharge (reservations required)
2 restaurants
2 bars/lounges
2 poolside bars
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
What to do
Bike tour information
Beach nearby
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Jet-skiing nearby
Scuba-diving nearby
Working away
Business centre
Meeting rooms
Conference space (538 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Beach towels
Beach umbrellas
Bike cleaning
Bike storage
Water sports equipment
Facilities
5 buildings/towers
Built in 2010
ATM/banking
Picnic area
Terrace
Fitness centre
2 outdoor pools
Rooftop pool
Designer shops on-site
Bike parking
Spa services
Massage/treatment rooms
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Tile flooring in room
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.
Dining
Outhayan Pleangkao – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 300 to 800 for adults and THB 250 to 600 for children
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Hosted evening meal costs THB 2000
Children & extra beds
Rollaway beds are available for THB 500.0 per night
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crystal Palace Hotel Pattaya
Crystal Palace Pattaya
Crystal Palace Hotel
Crystal Luxury Hotel Pattaya
Frequently asked questions
Does Crystal Palace Luxury Hotel offer free cancellation for a full refund?
Yes, Crystal Palace Luxury Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystal Palace Luxury Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Crystal Palace Luxury Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crystal Palace Luxury Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crystal Palace Luxury Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crystal Palace Luxury Hotel?
Check-in start time: 2 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Crystal Palace Luxury Hotel and nearby?
Have fun with nearby activities such as cycling, hiking and jet-skiing. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 2 bars. Crystal Palace Luxury Hotel also has a fitness centre and spa services, as well as a picnic area.
Are there restaurants at or near Crystal Palace Luxury Hotel?
Yes, there are 2 on-site restaurants, featuring Thai cuisine.
What's the area around Crystal Palace Luxury Hotel like?
Crystal Palace Luxury Hotel is a short 20-minute walk from Sanctuary of Truth and 20 minutes' walk from Wong Amat Beach.
Crystal Palace Luxury Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
17 March 2024
Diring check in they infored the room is not available in the Chrystal palace luxury hotel and they provided room is Cyrstal palace std hotel
And service was very bad
Cleanliness inside room was also worst
Bed sheet and pillow covers are very old even we have dought that is washed or not
Some what we managed by using our stuff
Bath room also found very dirty ...
As they not provide the room as per my booking, we need to request refund .
Sreejith
Sreejith, 1-night trip
Verified Expedia guest review
4/10 Fair
23 July 2023
HIDETO
HIDETO, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 April 2023
Amazing.
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 April 2023
Charudatt
Charudatt, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 March 2023
Carl-Gustav
Carl-Gustav, 28-night trip
Verified Hotels.com guest review
8/10 Very good
21 February 2023
BENZ
BENZ, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2023
Peter
Verified Orbitz guest review
2/10 Poor
2 January 2023
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
29 December 2022
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
28 November 2021
kevin
kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2021
Richard
Richard, 2-night trip
Verified Hotels.com guest review
2/10 Poor
20 March 2018
loudsy tourist
loudsy tourist guest when comming the room. Room not protect voice from outside, you can herd loud voice from outside.
Tom
Tom, 2-night trip
Verified Expedia guest review
6/10 Good
13 April 2016
Nothing close to warrant price
From the outside it looks great and initially you are well received. However, shortly after entering my room and doing a customary look around (which includes a look under the bed). I noticed that most things are just swept under the bed. Any other request for the room including and extra pillow came with a considerable charge.
John
Verified Expedia guest review
8/10 Very good
18 December 2015
Nice hotel about 15 minutes to the beach
Everything in this hotel was excellent apart from some of the hotel rude staff.
This was my 4th stay and I would definitely recommend it to anyone
Verified traveller
Verified Expedia guest review
6/10 Good
28 January 2015
poor wifi
The hotel is good families not for business trip. The wifi is very poor. If you intend to be on a working holiday and you rely on Internet connection. This hotel is not for you
Abu Bakarr
Verified Hotels.com guest review
8/10 Very good
8 January 2015
Nice new clean
Rooms were good,staff helpful, manager made us feel unwelcome due to the way she was overseeing everything.
Verified traveller
Verified Expedia guest review
8/10 Very good
2 November 2014
Ok area good place for the family
Good environment very nice pool in Naklua out of the way of the busy pattaya area but close enough if you choose to venture that area . Close to Santuary of Truth , mini siam and one the best hospitals in Thailand .TV has a channel in almost every language